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    Outdated IT help desks are holding businesses back – but there is a solution

    Muhammet Camdereli/iStock/Getty Images Plus Follow ZDNET: Add us as a preferred Google source<!–> on Chrome and Chromium browsers. ZDNET’s key takeaways Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging help desk systems, businesses […] More

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    How I’m bringing back physical media – and the 5 home theater gadgets helping me do it

    The centerpiece of my home theater setup is the Hisense U8N, which I was able to go hands-on with before. While it’s still an excellent TV, you’ll want to pick up its successor, the U8QG instead. It has an even better refresh rate of 165Hz, which can be bumped up to 288Hz for console gaming. It also features an improved Mini-LED panel with up to 5,000 nits of brightness for better visibility in direct sunlight and harsh overhead lighting. It’s also Pantone-Validated for color accuracy, so you’ll get more lifelike images.Dolby Atmos and Dolby Vision IQ give you virtual surround sound and enhanced detailing to provide an immersive experience while streaming movies, music, console games, and shows. On the topic of console gamers, they will appreciate the native support for AMD FreeSync Premium Pro VRR to prevent screen tearing and stuttering. My favorite feature is that the Hisense TV lineup supports the PlayStation Remote Play app, so I can leave the console in the living room and play games or watch DVDs on the Hisense U8K we have in the bedroom. Read more: Hisense U8QG review More

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    This Pixel 10 Pro camera feature sets a high bar for the iPhone 17 Pro to beat

    Kerry Wan/ZDNETZDNET’s key takeawaysThe Google Pixel 10’s new Pro Res Zoom uses AI to make 100X zoom photos a lot more useable.Early comparison shots with the Galaxy S25 Ultra have the Google phone ahead.The ball is in Apple’s court to deliver a long-distance zoom on the iPhone 17 Pro that’s just as competitive.Get more in-depth ZDNET tech coverage: Add us as a preferred Google source More

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    71% of Americans fear that AI will put ‘too many people out of work permanently’

    erhui1979/DigitalVision Vectors via Getty Images Follow ZDNET: Add us as a preferred Google source<!–> on Chrome and Chromium browsers. ZDNET’s key takeaways Over 70% of US adults worry about AI displacing human workers. Some tech leaders have already forecasted huge job displacement. Over 75% of respondents are concerned about “political chaos.” The majority of Americans are concerned […] More