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    Research, education, and connection in the face of war

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    When Russian forces invaded Ukraine in February 2022, Tetiana Herasymova had several decisions to make: What should she do, where should she live, and should she take her MITx MicroMasters capstone exams? She had registered for the Statistics and Data Science Program’s final exams just days prior to moving out of her apartment and into a bomb shelter. Although it was difficult to focus on studying and preparations with air horns sounding overhead and uncertainty lingering around her, she was determined to try. “I wouldn’t let the aggressor in the war squash my dreams,” she says.

    A love of research and the desire to improve teaching 

    An early love of solving puzzles and problems for fun piqued Herasymova’s initial interest in mathematics. When she later pursued her PhD in mathematics at Kiev National Taras Shevchenko University, Herasymova’s love of math evolved into a love of research. Throughout Herasymova’s career, she’s worked to close the gap between scientific researchers and educators. Starting as a math tutor at MBA Strategy, a company that prepares Ukrainian leaders for qualifying standardized tests for MBA programs, she was later promoted as the head of their test preparation department. Afterward, she moved on to an equivalent position at ZNOUA, a new project that prepared high school students for Ukraine’s standardized test, and she eventually became ZNOUA’s CEO.

    In 2018, she founded Prosteer, a “self-learning community” of educators who share research, pedagogy, and experience to learn from one another. “It’s really interesting to have a community of teachers from different domains,” she says, speaking of educators and researchers whose specialties range across language, mathematics, physics, music, and more.

    Implementing new pedagogical research in the classroom is often up to educators who seek out studies on an individual basis, Herasymova has found. “Lots of scientists are not practitioners,” she says, and the reverse is also true. She only became more determined to build these connections once she was promoted to head of test preparation at MBA Strategy because she wanted to share more effective pedagogy with the tutors she was mentoring.

    First, Herasymova knew she needed a way to measure the teachers’ effectiveness. She was able to determine whether students who received the company’s tutoring services improved their scores. Moreover, Ukraine keeps an open-access database of national standardized test scores, so anyone could analyze the data in hopes of improving the level of education in the country. She says, “I could do some analytics because I am a mathematician, but I knew I could do much more with this data if I knew data science and machine learning knowledge.”

    That’s why Herasymova sought out the MITx MicroMasters Program in Statistics and Data Science offered by the MIT Institute for Data, Systems, and Society (IDSS). “I wanted to learn the fundamentals so I could join the Learning Analytics domain,” she says. She was looking for a comprehensive program that covered the foundations without being overly basic. “I had some knowledge from the ground, so I could see the deepness of that course,” she says. Because of her background as an instructional designer, she thought the MicroMasters curriculum was well-constructed, calling the variety of videos, practice problems, and homework assignments that encouraged learners to approach the course material in different ways, “a perfect experience.”

    Another benefit of the MicroMasters program was its online format. “I had my usual work, so it was impossible to study in a stationary way,” she says. She found the structure to be more flexible than other programs. “It’s really great that you can construct your course schedule your own way, especially with your own adult life,” she says.

    Determination and support in the midst of war

    When the war first forced Herasymova to flee her apartment, she had already registered to take the exams for her four courses. “It was quite hard to prepare for exams when you could hear explosions outside of the bomb shelter,” she says. She and other Ukranians were invited to postpone their exams until the following session, but the next available testing period wouldn’t be held until October. “It was a hard decision, but I had to allow myself to try,” she says. “For all people in Ukraine, when you don’t know if you’re going to live or die, you try to live in the now. You have to appreciate every moment and what life brings to you. You don’t say, ‘Someday’ — you do it today or tomorrow.”

    In addition to emotional support from her boyfriend, Herasymova had a group of friends who had also enrolled in the program, and they supported each other through study sessions and an ongoing chat. Herasymova’s personal support network helped her accomplish what she set out to do with her MicroMasters program, and in turn, she was able to support her professional network. While Prosteer halted its regular work during the early stages of the war, Herasymova was determined to support the community of educators and scientists that she had built. They continued meeting weekly to exchange ideas as usual. “It’s intrinsic motivation,” she says. They managed to restore all of their activities by October.

    Despite the factors stacked against her, Herasymova’s determination paid off — she passed all of her exams in May, the final step to earning her MicroMasters certificate in statistics and data science. “I just couldn’t believe it,” she says. “It was definitely a bifurcation point. The moment when you realize that you have something to rely on, and that life is just beginning to show all its diversity despite the fact that you live in war.” With her newly minted certificate in hand, Herasymova has continued her research on the effectiveness of educational models — analyzing the data herself — with a summer research program at New York University. 

    The student becomes the master

    After moving seven times between February and October, heading west from Kyiv until most recently settling near the border of Poland, Herasymova hopes she’s moved for the last time. Ukrainian Catholic University offered her a position teaching both mathematics and programming. Before enrolling in the MicroMasters Program in Statistics and Data Science, she had some prior knowledge of programming languages and mathematical algorithms, but she didn’t know Python. She took MITx’s Introduction to Computer Science and Programming Using Python to prepare. “It gave me a huge step forward,” she says. “I learned a lot. Now, not only can I work with Python machine learning models in programming language R, I also have knowledge of the big picture of the purpose and the point to do so.”

    In addition to the skills the MicroMasters Program trained her in, she gained firsthand experience in learning new subjects and exploring topics more deeply. She will be sharing that practice with the community of students and teachers she’s built, plus, she plans on guiding them through this course during the next year. As a continuation of her own educational growth, says she’s looking forward to her next MITx course this year, Data Analysis.

    Herasymova advises that the best way to keep progressing is investing a lot of time. “Adults don’t want to hear this, but you need one or two years,” she says. “Allow yourself to be stupid. If you’re an expert in one domain and want to switch to another, or if you want to understand something new, a lot of people don’t ask questions or don’t ask for help. But from this point, if I don’t know something, I know I should ask for help because that’s the start of learning. With a fixed mindset, you won’t grow.”

    July 2022 MicroMasters Program Joint Completion Celebration. Ukrainian student Tetiana Herasymova, who completed her program amid war in her home country, speaks at 43:55. More

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      Gaining real-world industry experience through Break Through Tech AI at MIT

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      Taking what they learned conceptually about artificial intelligence and machine learning (ML) this year, students from across the Greater Boston area had the opportunity to apply their new skills to real-world industry projects as part of an experiential learning opportunity offered through Break Through Tech AI at MIT.

      Hosted by the MIT Schwarzman College of Computing, Break Through Tech AI is a pilot program that aims to bridge the talent gap for women and underrepresented genders in computing fields by providing skills-based training, industry-relevant portfolios, and mentoring to undergraduate students in regional metropolitan areas in order to position them more competitively for careers in data science, machine learning, and artificial intelligence.

      “Programs like Break Through Tech AI gives us opportunities to connect with other students and other institutions, and allows us to bring MIT’s values of diversity, equity, and inclusion to the learning and application in the spaces that we hold,” says Alana Anderson, assistant dean of diversity, equity, and inclusion for the MIT Schwarzman College of Computing.

      The inaugural cohort of 33 undergraduates from 18 Greater Boston-area schools, including Salem State University, Smith College, and Brandeis University, began the free, 18-month program last summer with an eight-week, online skills-based course to learn the basics of AI and machine learning. Students then split into small groups in the fall to collaborate on six machine learning challenge projects presented to them by MathWorks, MIT-IBM Watson AI Lab, and Replicate. The students dedicated five hours or more each week to meet with their teams, teaching assistants, and project advisors, including convening once a month at MIT, while juggling their regular academic course load with other daily activities and responsibilities.

      The challenges gave the undergraduates the chance to help contribute to actual projects that industry organizations are working on and to put their machine learning skills to the test. Members from each organization also served as project advisors, providing encouragement and guidance to the teams throughout.

      “Students are gaining industry experience by working closely with their project advisors,” says Aude Oliva, director of strategic industry engagement at the MIT Schwarzman College of Computing and the MIT director of the MIT-IBM Watson AI Lab. “These projects will be an add-on to their machine learning portfolio that they can share as a work example when they’re ready to apply for a job in AI.”

      Over the course of 15 weeks, teams delved into large-scale, real-world datasets to train, test, and evaluate machine learning models in a variety of contexts.

      In December, the students celebrated the fruits of their labor at a showcase event held at MIT in which the six teams gave final presentations on their AI projects. The projects not only allowed the students to build up their AI and machine learning experience, it helped to “improve their knowledge base and skills in presenting their work to both technical and nontechnical audiences,” Oliva says.

      For a project on traffic data analysis, students got trained on MATLAB, a programming and numeric computing platform developed by MathWorks, to create a model that enables decision-making in autonomous driving by predicting future vehicle trajectories. “It’s important to realize that AI is not that intelligent. It’s only as smart as you make it and that’s exactly what we tried to do,” said Brandeis University student Srishti Nautiyal as she introduced her team’s project to the audience. With companies already making autonomous vehicles from planes to trucks a reality, Nautiyal, a physics and mathematics major, shared that her team was also highly motivated to consider the ethical issues of the technology in their model for the safety of passengers, drivers, and pedestrians.

      Using census data to train a model can be tricky because they are often messy and full of holes. In a project on algorithmic fairness for the MIT-IBM Watson AI Lab, the hardest task for the team was having to clean up mountains of unorganized data in a way where they could still gain insights from them. The project — which aimed to create demonstration of fairness applied on a real dataset to evaluate and compare effectiveness of different fairness interventions and fair metric learning techniques — could eventually serve as an educational resource for data scientists interested in learning about fairness in AI and using it in their work, as well as to promote the practice of evaluating the ethical implications of machine learning models in industry.

      Other challenge projects included an ML-assisted whiteboard for nontechnical people to interact with ready-made machine learning models, and a sign language recognition model to help disabled people communicate with others. A team that worked on a visual language app set out to include over 50 languages in their model to increase access for the millions of people that are visually impaired throughout the world. According to the team, similar apps on the market currently only offer up to 23 languages. 

      Throughout the semester, students persisted and demonstrated grit in order to cross the finish line on their projects. With the final presentations marking the conclusion of the fall semester, students will return to MIT in the spring to continue their Break Through Tech AI journey to tackle another round of AI projects. This time, the students will work with Google on new machine learning challenges that will enable them to hone their AI skills even further with an eye toward launching a successful career in AI. More

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      Meet the 2022-23 Accenture Fellows

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      Launched in October 2020, the MIT and Accenture Convergence Initiative for Industry and Technology underscores the ways in which industry and technology can collaborate to spur innovation. The five-year initiative aims to achieve its mission through research, education, and fellowships. To that end, Accenture has once again awarded five annual fellowships to MIT graduate students working on research in industry and technology convergence who are underrepresented, including by race, ethnicity, and gender.This year’s Accenture Fellows work across research areas including telemonitoring, human-computer interactions, operations research,  AI-mediated socialization, and chemical transformations. Their research covers a wide array of projects, including designing low-power processing hardware for telehealth applications; applying machine learning to streamline and improve business operations; improving mental health care through artificial intelligence; and using machine learning to understand the environmental and health consequences of complex chemical reactions.As part of the application process, student nominations were invited from each unit within the School of Engineering, as well as from the Institute’s four other schools and the MIT Schwarzman College of Computing. Five exceptional students were selected as fellows for the initiative’s third year.Drew Buzzell is a doctoral candidate in electrical engineering and computer science whose research concerns telemonitoring, a fast-growing sphere of telehealth in which information is collected through internet-of-things (IoT) connected devices and transmitted to the cloud. Currently, the high volume of information involved in telemonitoring — and the time and energy costs of processing it — make data analysis difficult. Buzzell’s work is focused on edge computing, a new computing architecture that seeks to address these challenges by managing data closer to the source, in a distributed network of IoT devices. Buzzell earned his BS in physics and engineering science and his MS in engineering science from the Pennsylvania State University.

      Mengying (Cathy) Fang is a master’s student in the MIT School of Architecture and Planning. Her research focuses on augmented reality and virtual reality platforms. Fang is developing novel sensors and machine components that combine computation, materials science, and engineering. Moving forward, she will explore topics including soft robotics techniques that could be integrated with clothes and wearable devices and haptic feedback in order to develop interactions with digital objects. Fang earned a BS in mechanical engineering and human-computer interaction from Carnegie Mellon University.

      Xiaoyue Gong is a doctoral candidate in operations research at the MIT Sloan School of Management. Her research aims to harness the power of machine learning and data science to reduce inefficiencies in the operation of businesses, organizations, and society. With the support of an Accenture Fellowship, Gong seeks to find solutions to operational problems by designing reinforcement learning methods and other machine learning techniques to embedded operational problems. Gong earned a BS in honors mathematics and interactive media arts from New York University.

      Ruby Liu is a doctoral candidate in medical engineering and medical physics. Their research addresses the growing pandemic of loneliness among older adults, which leads to poor health outcomes and presents particularly high risks for historically marginalized people, including members of the LGBTQ+ community and people of color. Liu is designing a network of interconnected AI agents that foster connections between user and agent, offering mental health care while strengthening and facilitating human-human connections. Liu received a BS in biomedical engineering from Johns Hopkins University.

      Joules Provenzano is a doctoral candidate in chemical engineering. Their work integrates machine learning and liquid chromatography-high resolution mass spectrometry (LC-HRMS) to improve our understanding of complex chemical reactions in the environment. As an Accenture Fellow, Provenzano will build upon recent advances in machine learning and LC-HRMS, including novel algorithms for processing real, experimental HR-MS data and new approaches in extracting structure-transformation rules and kinetics. Their research could speed the pace of discovery in the chemical sciences and benefits industries including oil and gas, pharmaceuticals, and agriculture. Provenzano earned a BS in chemical engineering and international and global studies from the Rochester Institute of Technology. More

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      MIT Policy Hackathon produces new solutions for technology policy challenges

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      Almost three years ago, the Covid-19 pandemic changed the world. Many are still looking to uncover a “new normal.”

      “Instead of going back to normal, [there’s a new generation that] wants to build back something different, something better,” says Jorge Sandoval, a second-year graduate student in MIT’s Technology and Policy Program (TPP) at the Institute for Data, Systems and Society (IDSS). “How do we communicate this mindset to others, that the world cannot be the same as before?”

      This was the inspiration behind “A New (Re)generation,” this year’s theme for the IDSS-student-run MIT Policy Hackathon, which Sandoval helped to organize as the event chair. The Policy Hackathon is a weekend-long, interdisciplinary competition that brings together participants from around the globe to explore potential solutions to some of society’s greatest challenges. 

      Unlike other competitions of its kind, Sandoval says MIT’s event emphasizes a humanistic approach. “The idea of our hackathon is to promote applications of technology that are humanistic or human-centered,” he says. “We take the opportunity to examine aspects of technology in the spaces where they tend to interact with society and people, an opportunity most technical competitions don’t offer because their primary focus is on the technology.”

      The competition started with 50 teams spread across four challenge categories. This year’s categories included Internet and Cybersecurity, Environmental Justice, Logistics, and Housing and City Planning. While some people come into the challenge with friends, Sandoval said most teams form organically during an online networking meeting hosted by MIT.

      “We encourage people to pair up with others outside of their country and to form teams of different diverse backgrounds and ages,” Sandoval says. “We try to give people who are often not invited to the decision-making table the opportunity to be a policymaker, bringing in those with backgrounds in not only law, policy, or politics, but also medicine, and people who have careers in engineering or experience working in nonprofits.”

      Once an in-person event, the Policy Hackathon has gone through its own regeneration process these past three years, according to Sandoval. After going entirely online during the pandemic’s height, last year they successfully hosted the first hybrid version of the event, which served as their model again this year.

      “The hybrid version of the event gives us the opportunity to allow people to connect in a way that is lost if it is only online, while also keeping the wide range of accessibility, allowing people to join from anywhere in the world, regardless of nationality or income, to provide their input,” Sandoval says.

      For Swetha Tadisina, an undergraduate computer science major at Lafayette College and participant in the internet and cybersecurity category, the hackathon was a unique opportunity to meet and work with people much more advanced in their careers. “I was surprised how such a diverse team that had never met before was able to work so efficiently and creatively,” Tadisina says.

      Erika Spangler, a public high school teacher from Massachusetts and member of the environmental justice category’s winning team, says that while each member of “Team Slime Mold” came to the table with a different set of skills, they managed to be in sync from the start — even working across the nine-and-a-half-hour time difference the four-person team faced when working with policy advocate Shruti Nandy from Calcutta, India.

      “We divided the project into data, policy, and research and trusted each other’s expertise,” Spangler says, “Despite having separate areas of focus, we made sure to have regular check-ins to problem-solve and cross-pollinate ideas.”

      During the 48-hour period, her team proposed the creation of an algorithm to identify high-quality brownfields that could be cleaned up and used as sites for building renewable energy. Their corresponding policy sought to mandate additional requirements for renewable energy businesses seeking tax credits from the Inflation Reduction Act.

      “Their policy memo had the most in-depth technical assessment, including deep dives in a few key cities to show the impact of their proposed approach for site selection at a very granular level,” says Amanda Levin, director of policy analysis for the Natural Resources Defense Council (NRDC). Levin acted as both a judge and challenge provider for the environmental justice category.

      “They also presented their policy recommendations in the memo in a well-thought-out way, clearly noting the relevant actor,” she adds. This clarity around what can be done, and who would be responsible for those actions, is highly valuable for those in policy.”

      Levin says the NRDC, one of the largest environmental nonprofits in the United States, provided five “challenge questions,” making it clear that teams did not need to address all of them. She notes that this gave teams significant leeway, bringing a wide variety of recommendations to the table. 

      “As a challenge partner, the work put together by all the teams is already being used to help inform discussions about the implementation of the Inflation Reduction Act,” Levin says. “Being able to tap into the collective intelligence of the hackathon helped uncover new perspectives and policy solutions that can help make an impact in addressing the important policy challenges we face today.”

      While having partners with experience in data science and policy definitely helped, fellow Team Slime Mold member Sara Sheffels, a PhD candidate in MIT’s biomaterials program, says she was surprised how much her experiences outside of science and policy were relevant to the challenge: “My experience organizing MIT’s Graduate Student Union shaped my ideas about more meaningful community involvement in renewables projects on brownfields. It is not meaningful to merely educate people about the importance of renewables or ask them to sign off on a pre-planned project without addressing their other needs.”

      “I wanted to test my limits, gain exposure, and expand my world,” Tadisina adds. “The exposure, friendships, and experiences you gain in such a short period of time are incredible.”

      For Willy R. Vasquez, an electrical and computer engineering PhD student at the University of Texas, the hackathon is not to be missed. “If you’re interested in the intersection of tech, society, and policy, then this is a must-do experience.” More

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      Making each vote count

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      Graduate student Jacob Jaffe wants to improve the administration of American elections. To do that, he is posing “questions in political science that we haven’t been asking enough,” he says, “and solving them with methods we haven’t been using enough.”

      Considerable research has been devoted to understanding “who votes, and what makes people vote or not vote,” says Jaffe. He is training his attention on questions of a different nature: Does providing practical information to voters about how to cast their ballots change how they will vote? Is it possible to increase the accuracy of vote-counting, on a state-by-state and even precinct-by-precinct basis? How do voters experience polling places? These problems form the core of his dissertation.

      Taking advantage of the resources at the MIT Election Data and Science Lab, where he serves as a researcher, Jaffe conducts novel field experiments to gather highly detailed information on local, state, and federal elections, and analyzes this trove with advanced statistical techniques. Whether investigating the probability of miscounts in voting, or the possibility of changing a voter’s mode of voting, Jaffe intends to strengthen the scaffolding that supports representative government. “Elections are both theoretically and normatively important; they’re the basis of our belief in the moral rightness of the state to do the things the state does,” he says.

      Click this link

      For one of his keystone projects, Jaffe seized a unique opportunity to run a big field experiment. In summer 2020, at the height of the Covid-19 pandemic, he emailed 80,000 Floridians instructions on how to vote in an upcoming primary by mail. His email contained a link enabling recipients to fill out two simple questions to receive a ballot. “I wanted to learn if this was an effective method for getting people to vote by mail, and I proved it is, statistically,” he says. “This is important to know because if elections are held in times when we might need people to vote nonlocally or vote using one method over another — if they’re displaced by a hurricane or another emergency, for instance — I learned that we can effect a new vote mode practically and quickly.”

      One of Jaffe’s insights from this experiment is that “people do read their voting-related emails, but the content of the email has to be something they can act on proximately,” he says. “A message reminding them to vote two weeks from now is not so helpful.” The lower the burden on an individual to participate in voting, whether due to proximity to a polling site or instructions on how to receive and cast a ballot, the greater the likelihood of that person engaging in the election.

      “If we want people to vote by mail, we need to reduce the informational cost so it’s easier for voters to understand how the system works,” he says.

      Another significant research thrust for Jaffe involves scrutinizing accuracy in vote counting, using instances of recounts in presidential elections. Ensuring each vote counts, he says, “is one of the most fundamental questions in democracy,” he says.

      With access to 20 elections in 2020, Jaffe is comparing original vote totals for each candidate to the recounted, correct tally, on a precinct-level basis. “Using original combinatorial techniques, I can estimate the probability of miscounting ballots,” he says. The ultimate goal is to generate a granular picture of the efficacy of election administration across the country.

      “It varies a lot by state, and most states do a good job,” he says. States that take their time in counting perform better. “There’s a phenomenon where some towns race to get results in as quickly as possible, and this affects their accuracy.”

      In spite of the bright spots, Jaffe sees chronic underfunding of American elections. “We need to give local administrators the resources, the time and money to fund employees to do their jobs,” he says. The worse the situation is, “the more likely that elections will be called wrong, with no one knowing.” Jaffe believes that his analysis can offer states useful information for improving election administration. “Determining how good a place is historically at counting ballots can help determine the likelihood of needing costly recounts in future elections,” he says.

      The ballot box and beyond

      It didn’t take Jaffe long to decide on a life dedicated to studying politics. Part of a Boston-area family who, he says, “liked discussing what was going on in the world,” he had his own subscriptions to Time magazine at age 9, and to The Economist in middle school. During high school, he volunteered for then-Massachusetts Representative Barney Frank and Senator John Kerry, working on constituent services. At Rice University, he interned all four years with political scientist Robert M. Stein, an expert on voting and elections. With Stein’s help, Jaffe landed a position the summer before his senior year with the Department of Justice (DOJ), researching voting rights cases.

      “The experience was fascinating, and the work felt super important,” says Jaffe. His portfolio involved determining whether legal challenges to particular elections met the statistical standard for racial gerrymandering. “I had to answer hard quantitative questions about the relationship between race and voting in an area, and whether minority candidates were systematically prevented from winning,” he says.

      But while Jaffe cared a lot about this work, he didn’t feel adequately challenged. “As a 21-year-old at DOJ, I learned that I could address problems in the world using statistics,” he says. “But I felt I could have a greater impact addressing tougher questions outside of voting rights.”

      Jaffe was drawn to political science at MIT, and specifically to the research of Charles Stewart III, the Kenan Sahin Distinguished Professor of Political Science, director of the MIT Election Lab, and head of Jaffe’s thesis committee. It wasn’t just the opportunity to plumb the lab’s singular repository of voting data that attracted Jaffe, but its commitment to making every vote count. For Jaffe, this was a call to arms to investigate the many, and sometimes quotidian, obstacles, between citizens and ballot boxes.

      To this end, he has been analyzing, with the help of mathematical methods from queuing theory, why some elections involve wait lines of six hours and longer at polling sites. “We know that simpler ballots mean people move don’t get stuck in these lines, where they might potentially give up before voting,” he says. “Looking at the content of ballots and the interval between voter check-in and check-out, I learned that adding races, rather than candidates, to a ballot, means that people take more time completing ballots, leading to interminable lines.”

      A key takeaway from his ensemble of studies is that “while it’s relatively rare that elections are bad, we shouldn’t think that we’re good to go,” he says. “Instead, we need to be asking under what conditions do things get bad, and how can we make them better.” More

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      Emma Gibson: Optimizing health care logistics in Africa

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      Growing up in South Africa at the turn of the century, Emma Gibson saw the rise of the HIV/AIDS epidemic and its devastating impact on her home country, where many people lacked life-saving health care. At the time, Gibson was too young to understand what a sexually transmitted infection was, but she knew that HIV was infecting millions of South Africans and AIDS was taking hundreds of thousands of lives. “As a child, I was terrified by this monster that was HIV and felt so powerless to do anything about it,” she says.

      Now, as an adult, her childhood fear of the HIV epidemic has evolved into a desire to fight it. Gibson seeks to improve health care for HIV and other diseases in regions with limited resources, including South Africa. She wants to help health care facilities in these areas to use their resources more effectively so that patients can more easily obtain care.

      To help reach her goal, Gibson sought mathematics and logistics training through higher education in South Africa. She first earned her bachelor’s degree in mathematical sciences at the University of the Witwatersrand, and then her master’s degree in operations research at Stellenbosch University. There, she learned to tackle complex decision-making problems using math, statistics, and computer simulations.

      During her master’s, Gibson studied the operational challenges faced in rural South African health care facilities by working with staff at Zithulele Hospital in the Eastern Cape, one of the country’s poorest provinces. Her research focused on ways to reduce hours-long wait times for patients seeking same-day care. In the end, she developed a software tool to model patient congestion throughout the day and optimize staff schedules accordingly, enabling the hospital to care for its patients more efficiently.

      After completing her master’s, Gibson wanted to further her education outside of South Africa and left to pursue a PhD in operations research at MIT. Upon arrival, she branched out in her research and worked on a project to improve breast cancer treatment in U.S. health care, a very different environment from what she was used to.

      Two years later, Gibson had the opportunity to return to researching health care in resource-limited settings and began working with Jónas Jónasson, an associate professor at the MIT Sloan School of Management, on a new project to improve diagnostic services in sub-Saharan Africa. For the past four years, she has been working diligently on this project in collaboration with researchers at the Indian School of Business and Northwestern University. “My love language is time,” she says. “If I’m investing a lot of time in something, I really value it.”

      Scheduling sample transport

      Diagnostic testing is an essential tool that allows medical professionals to identify new diagnoses in patients and monitor patients’ conditions as they undergo treatment. For example, people living with HIV require regular blood tests to ensure that their prescribed treatments are working effectively and provide an early warning of potential treatment failures.

      For Gibson’s current project, she’s trying to improve diagnostic services in Malawi, a landlocked country in southeast Africa. “We have the tools” to diagnose and treat diseases like HIV, she says. “But in resource-limited settings, we often lack the money, the staff, and the infrastructure to reach every patient that needs them.”

      When diagnostic testing is needed, clinicians collect samples from patients and send the samples to be tested at a laboratory, which then returns the results to the facility where the patient is treated. To move these items between facilities and laboratories, Malawi has developed a national sample transportation network. The transportation system plays an important role in linking remote, rural facilities to laboratory services and ensuring that patients in these areas can access diagnostic testing through community clinics. Samples collected at these clinics are first transported to nearby district hubs, and then forwarded to laboratories located in urban areas. Since most facilities do not have computers or communications infrastructure, laboratories print copies of test results and send them back to facilities through the same transportation process.

      The sample transportation cycle is onerous, but it’s a practical solution to a difficult problem. “During the Covid pandemic, we saw how hard it was to scale up diagnostic infrastructure,” Gibson says. Diagnostic services in sub-Saharan Africa face “similar challenges, but in a much poorer setting.”

      In Malawi, sample transportation is managed by a  nongovernment organization called Riders 4 Health. The organization has around 80 couriers on motorcycles who transport samples and test results between facilities. “When we started working with [Riders], the couriers operated on fixed weekly schedules, visiting each site once or twice a week,” Gibson says. But that led to “a lot of unnecessary trips and delays.”

      To make sample transportation more efficient, Gibson developed a dynamic scheduling system that adapts to the current demand for diagnostic testing. The system consists of two main parts: an information sharing platform that aggregates sample transportation data, and an algorithm that uses the data to generate optimized routes and schedules for sample transport couriers.

      In 2019, Gibson ran a four-month-long pilot test for this system in three out of the 27 districts in Malawi. During the pilot study, six couriers transported over 20,000 samples and results across 51 health care facilities, and 150 health care workers participated in data sharing.

      The pilot was a success. Gibson’s dynamic scheduling system eliminated about half the unnecessary trips and reduced transportation delays by 25 percent — a delay that used to be four days was reduced to three. Now, Riders 4 Health is developing their own version of Gibson’s system to operate nationally in Malawi. Throughout this project, “we focused on making sure this was something that could grow with the organization,” she says. “It’s gratifying to see that actually happening.”

      Leveraging patient data

      Gibson is completing her MIT degree this September but will continue working to improve health care in Africa. After graduation, she will join the technology and analytics health care practice of an established company in South Africa. Her initial focus will be on public health care institutions, including Chris Hani Baragwanath Academic Hospital in Johannesburg, the third-largest hospital in the world.

      In this role, Gibson will work to fill in gaps in African patient data for medical operational research and develop ways to use this data more effectively to improve health care in resource-limited areas. For example, better data systems can help to monitor the prevalence and impact of different diseases, guiding where health care workers and researchers put their efforts to help the most people. “You can’t make good decisions if you don’t have all the information,” Gibson says.

      To best leverage patient data for improving health care, Gibson plans to reevaluate how data systems are structured and used in the hospital. For ideas on upgrading the current system, she’ll look to existing data systems in other countries to see what works and what doesn’t, while also drawing upon her past research experience in U.S. health care. Ultimately, she’ll tailor the new hospital data system to South African needs to accurately inform future directions in health care.

      Gibson’s new job — her “dream job” — will be based in the United Kingdom, but she anticipates spending a significant amount of time in Johannesburg. “I have so many opportunities in the wider world, but the ones that appeal to me are always back in the place I came from,” she says. More

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      Mining social media data for social good

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      For Erin Walk, who has loved school since she was a little girl, pursuing a graduate degree always seemed like a given. As a mechanical engineering major at Harvard University with a minor in government, she figured that going to graduate school in engineering would be the next logical step. However, during her senior year, a class on the “Technology of War” changed her trajectory, sparking her interest in technology and policy.

      “[Warfare] seems like a very dark reason for this interest to blossom … but I was so interested in how these technological developments including cyberwar had such a large impact on the entire course of world history,” Walk says. The class took a starkly different perspective from her engineering classes, which often focused on how a revolutionary technology was built. Instead, Walk was challenged to think about “the implications of what this [technology] could do.” 

      Now, Walk is studying the intersection between data science, policy, and technology as a graduate student in the Social and Engineering Systems program (SES), part of the Institute for Data, Systems, and Society (IDSS). Her research has demonstrated the value and bias inherent in social media data, with a focus on how to mine social media data to better understand the conflict in Syria. 

      Using data for social good

      With a newfound interest in policy developing just as college was drawing to a close, Walk says, “I realized I did not know what I wanted to do research on for five whole years, and the idea of getting a PhD started to feel very daunting.” Instead, she decided to work for a web security company in Washington, as a member of the policy team. “Being in school can be this fast process where you feel like you are being pushed through a tube and all of a sudden you come out the other end. Work gave me a lot more mental time to think about what I enjoyed and what was important to me,” she says.

      Walk served as a liaison between thinktanks and nonprofits in Washington that worked to provide services and encourage policies that enable equitable technology distribution. The role helped her identify what held her interest: corporate social responsibility projects that addressed access to technology, in this case, by donating free web security services to nonprofit organizations and to election websites. She became curious about how access to data and to the Internet can be beneficial for education, and how such access can be leveraged to establish connections to populations that are otherwise hard-to-reach, such as refugees, marginalized groups, or activist communities that rely on anonymity for safety.

      Walk knew she wanted to pursue this kind of tech activism work, but she also recognized that staying with a company driven by profits would not be the best avenue to fulfill her personal career aspirations. Graduate school seemed like the best option to both learn the data science skills she needed, and pursue full-time research focusing on technology and policy.

      Finding new ways to tap social media data

      With these goals in mind, Walk joined the SES graduate program in IDSS. “This program for me had the most balance,” she says. “I have a lot of leeway to explore whatever kind of research I want, provided it has an impact component and a data component.”

      During her first year, she intended to explore a variety of research advisors to find the right fit. Instead, during her first few months on MIT’s campus, she sat down for an introductory meeting with her now-research advisor, Fotini Christia, the Ford International Professor in the Social Sciences, and walked out with a project. Her new task: analyzing “how different social media sources are used differently by groups within the conflict, and how those different narratives present themselves online. So much social science research tends to use just Twitter, or just Facebook, to draw conclusions. It is important to understand how your data set might be skewed,” she says.

      Walk’s current research focuses on another novel way to tap social media. Scholars traditionally use geographic data to understand population movements, but her research has demonstrated that social media can also be a ripe data source. She is analyzing how social media discussions differ in places with and without refugees, with a particular focus on places where refugees have returned to their homelands, including Syria.

      “Now that the [Syrian] civil war has been going on for so long, there is a lot of discussion on how to bring refugees back in [to their homelands],” Walk says. Her research adds to this discussion by using social media sources to understand and predict the factors that encourage refugees to return, such as economic opportunities and decreases in local violence. Her goal is to harness some of the social media data to provide policymakers and nonprofits with information on how to address repatriation and related issues.

      Walk attributes much of her growth as a graduate student to the influence of collaborators, especially Professor Kiran Garimella at Rutgers’ Department of Library and Information Science. “So much of being a graduate student is feeling like you have a stupid question and figuring out who you can be vulnerable with in asking that stupid question,” she says. “I am very lucky to have a lot of those people in my life.”

      Encouraging the next generation

      Now, as a third-year student, Walk is the one whom others go to with their “stupid questions.” This desire to mentor and share her knowledge extends beyond the laboratory. “Something I discovered is that I really like talking to and advising people who are in a similar position to where I was. It is fulfilling to work with smart people close to my age who are just trying to figure out the answers to these meaty life issues that I have also struggled with,” she says.

      This realization led Walk to a position as a resident advisor at Harvard University’s Mather House, an undergraduate dormitory and community center. Walk became a faculty dean aide during her first year at MIT, and since then has served as a full-time Mather House resident tutor. “Every year I advise a new class of students, and I just become invested in their process. I get to talk to people about their lives, about their classes, about what is making them excited and about what is making them sad,” she says.

      After she graduates, Walk plans to explore issues that have a positive, tangible impact on policy outcomes and people, perhaps in an academic lab or in a nonprofit organization. Two such issues that particularly intrigue her are internet access and privacy for underserved populations. Regardless of the issues, she will continue to draw from both political science and data science. “One of my favorite things about being a part of interdisciplinary research is that [experts in] political science and computer science approach these issues so differently, and it is very grounding to have both of those perspectives. Political science thinks so carefully about measurement, population selection, and research design … [while] computer science has so many interesting methods that should be used in other disciplines,” she says.

      No matter what the future holds, Walk already has a sense of contentment. She admits that “my path was much less linear than I expected. I don’t think I even realized that a field like this existed.” Nevertheless, she says with a laugh, “I think that little-girl me would be very proud of present-day me.” More

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      in Data Management & Statistics

      Living better with algorithms

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      Laboratory for Information and Decision Systems (LIDS) student Sarah Cen remembers the lecture that sent her down the track to an upstream question.

      At a talk on ethical artificial intelligence, the speaker brought up a variation on the famous trolley problem, which outlines a philosophical choice between two undesirable outcomes.

      The speaker’s scenario: Say a self-driving car is traveling down a narrow alley with an elderly woman walking on one side and a small child on the other, and no way to thread between both without a fatality. Who should the car hit?

      Then the speaker said: Let’s take a step back. Is this the question we should even be asking?

      That’s when things clicked for Cen. Instead of considering the point of impact, a self-driving car could have avoided choosing between two bad outcomes by making a decision earlier on — the speaker pointed out that, when entering the alley, the car could have determined that the space was narrow and slowed to a speed that would keep everyone safe.

      Recognizing that today’s AI safety approaches often resemble the trolley problem, focusing on downstream regulation such as liability after someone is left with no good choices, Cen wondered: What if we could design better upstream and downstream safeguards to such problems? This question has informed much of Cen’s work.

      “Engineering systems are not divorced from the social systems on which they intervene,” Cen says. Ignoring this fact risks creating tools that fail to be useful when deployed or, more worryingly, that are harmful.

      Cen arrived at LIDS in 2018 via a slightly roundabout route. She first got a taste for research during her undergraduate degree at Princeton University, where she majored in mechanical engineering. For her master’s degree, she changed course, working on radar solutions in mobile robotics (primarily for self-driving cars) at Oxford University. There, she developed an interest in AI algorithms, curious about when and why they misbehave. So, she came to MIT and LIDS for her doctoral research, working with Professor Devavrat Shah in the Department of Electrical Engineering and Computer Science, for a stronger theoretical grounding in information systems.

      Auditing social media algorithms

      Together with Shah and other collaborators, Cen has worked on a wide range of projects during her time at LIDS, many of which tie directly to her interest in the interactions between humans and computational systems. In one such project, Cen studies options for regulating social media. Her recent work provides a method for translating human-readable regulations into implementable audits.

      To get a sense of what this means, suppose that regulators require that any public health content — for example, on vaccines — not be vastly different for politically left- and right-leaning users. How should auditors check that a social media platform complies with this regulation? Can a platform be made to comply with the regulation without damaging its bottom line? And how does compliance affect the actual content that users do see?

      Designing an auditing procedure is difficult in large part because there are so many stakeholders when it comes to social media. Auditors have to inspect the algorithm without accessing sensitive user data. They also have to work around tricky trade secrets, which can prevent them from getting a close look at the very algorithm that they are auditing because these algorithms are legally protected. Other considerations come into play as well, such as balancing the removal of misinformation with the protection of free speech.

      To meet these challenges, Cen and Shah developed an auditing procedure that does not need more than black-box access to the social media algorithm (which respects trade secrets), does not remove content (which avoids issues of censorship), and does not require access to users (which preserves users’ privacy).

      In their design process, the team also analyzed the properties of their auditing procedure, finding that it ensures a desirable property they call decision robustness. As good news for the platform, they show that a platform can pass the audit without sacrificing profits. Interestingly, they also found the audit naturally incentivizes the platform to show users diverse content, which is known to help reduce the spread of misinformation, counteract echo chambers, and more.

      Who gets good outcomes and who gets bad ones?

      In another line of research, Cen looks at whether people can receive good long-term outcomes when they not only compete for resources, but also don’t know upfront what resources are best for them.

      Some platforms, such as job-search platforms or ride-sharing apps, are part of what is called a matching market, which uses an algorithm to match one set of individuals (such as workers or riders) with another (such as employers or drivers). In many cases, individuals have matching preferences that they learn through trial and error. In labor markets, for example, workers learn their preferences about what kinds of jobs they want, and employers learn their preferences about the qualifications they seek from workers.

      But learning can be disrupted by competition. If workers with a particular background are repeatedly denied jobs in tech because of high competition for tech jobs, for instance, they may never get the knowledge they need to make an informed decision about whether they want to work in tech. Similarly, tech employers may never see and learn what these workers could do if they were hired.

      Cen’s work examines this interaction between learning and competition, studying whether it is possible for individuals on both sides of the matching market to walk away happy.

      Modeling such matching markets, Cen and Shah found that it is indeed possible to get to a stable outcome (workers aren’t incentivized to leave the matching market), with low regret (workers are happy with their long-term outcomes), fairness (happiness is evenly distributed), and high social welfare.

      Interestingly, it’s not obvious that it’s possible to get stability, low regret, fairness, and high social welfare simultaneously.  So another important aspect of the research was uncovering when it is possible to achieve all four criteria at once and exploring the implications of those conditions.

      What is the effect of X on Y?

      For the next few years, though, Cen plans to work on a new project, studying how to quantify the effect of an action X on an outcome Y when it’s expensive — or impossible — to measure this effect, focusing in particular on systems that have complex social behaviors.

      For instance, when Covid-19 cases surged in the pandemic, many cities had to decide what restrictions to adopt, such as mask mandates, business closures, or stay-home orders. They had to act fast and balance public health with community and business needs, public spending, and a host of other considerations.

      Typically, in order to estimate the effect of restrictions on the rate of infection, one might compare the rates of infection in areas that underwent different interventions. If one county has a mask mandate while its neighboring county does not, one might think comparing the counties’ infection rates would reveal the effectiveness of mask mandates. 

      But of course, no county exists in a vacuum. If, for instance, people from both counties gather to watch a football game in the maskless county every week, people from both counties mix. These complex interactions matter, and Sarah plans to study questions of cause and effect in such settings.

      “We’re interested in how decisions or interventions affect an outcome of interest, such as how criminal justice reform affects incarceration rates or how an ad campaign might change the public’s behaviors,” Cen says.

      Cen has also applied the principles of promoting inclusivity to her work in the MIT community.

      As one of three co-presidents of the Graduate Women in MIT EECS student group, she helped organize the inaugural GW6 research summit featuring the research of women graduate students — not only to showcase positive role models to students, but also to highlight the many successful graduate women at MIT who are not to be underestimated.

      Whether in computing or in the community, a system taking steps to address bias is one that enjoys legitimacy and trust, Cen says. “Accountability, legitimacy, trust — these principles play crucial roles in society and, ultimately, will determine which systems endure with time.”  More

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      in Data Management & Statistics

      Frequent encounters build familiarity

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      Do better spatial networks make for better neighbors? There is evidence that they do, according to Paige Bollen, a sixth-year political science graduate student at MIT. The networks Bollen works with are not virtual but physical, part of the built environment in which we are all embedded. Her research on urban spaces suggests that the routes bringing people together or keeping them apart factor significantly in whether individuals see each other as friend or foe.

      “We all live in networks of streets, and come across different types of people,” says Bollen. “Just passing by others provides information that informs our political and social views of the world.” In her doctoral research, Bollen is revealing how physical context matters in determining whether such ordinary encounters engender suspicion or even hostility, while others can lead to cooperation and tolerance.

      Through her in-depth studies mapping the movement of people in urban communities in Ghana and South Africa, Bollen is demonstrating that even in diverse communities, “when people repeatedly come into contact, even if that contact is casual, they can build understanding that can lead to cooperation and positive outcomes,” she says. “My argument is that frequent, casual contact, facilitated by street networks, can make people feel more comfortable with those unlike themselves,” she says.

      Mapping urban networks

      Bollen’s case for the benefits of casual contact emerged from her pursuit of several related questions: Why do people in urban areas who regard other ethnic groups with prejudice and economic envy nevertheless manage to collaborate for a collective good? How do you reduce fears that arise from differences? How do the configuration of space and the built environment influence contact patterns among people?

      While other social science research suggests that there are weak ties in ethnically mixed urban communities, with casual contact exacerbating hostility, Bollen noted that there were plenty of examples of “cooperation across ethnic divisions in ethnically mixed communities.” She absorbed the work of psychologist Stanley Milgram, whose 1972 research showed that strangers seen frequently in certain places become familiar — less anonymous or threatening. So she set out to understand precisely how “the built environment of a neighborhood interacts with its demography to create distinct patterns of contact between social groups.”

      With the support of MIT Global Diversity Lab and MIT GOV/LAB, Bollen set out to develop measures of intergroup contact in cities in Ghana and South Africa. She uses street network data to predict contact patterns based on features of the built environment and then combines these measures with mobility data on peoples’ actual movement.

      “I created a huge dataset for every intersection in these cities, to determine the central nodes where many people are passing through,” she says. She combined these datasets with census data to determine which social groups were most likely to use specific intersections based on their position in a particular street network. She mapped these measures of casual contact to outcomes, such as inter-ethnic cooperation in Ghana and voting behavior in South Africa.

      “My analysis [in Ghana] showed that in areas that are more ethnically heterogeneous and where there are more people passing through intersections, we find more interconnections among people and more cooperation within communities in community development efforts,” she says.

      In a related survey experiment conducted on Facebook with 1,200 subjects, Bollen asked Accra residents if they would help an unknown non-co-ethnic in need with a financial gift. She found that the likelihood of offering such help was strongly linked to the frequency of interactions. “Helping behavior occurred when the subjects believed they would see this person again, even when they did not know the person in need well,” says Bollen. “They figured if they helped, they could count on this person’s reciprocity in the future.”

      For Bollen, this was “a powerful gut check” for her hypothesis that “frequency builds familiarity, because frequency provides information and drives expectations, which means it can reduce uncertainty and fear of the other.”

      In research underway in South Africa, a nation increasingly dealing with anti-immigrant violence, Bollen is investigating whether frequency of contact reduces prejudice against foreigners. Using her detailed street maps, 1.1 billion unique geolocated cellphone pings, and election data, she finds that frequent contact opportunities with immigrants are associated with lower support for anti-immigrant party voting.    Passion for places and spaces

      Bollen never anticipated becoming a political scientist. The daughter of two academics, she was “bent on becoming a data scientist.” But she was also “always interested in why people behave in certain ways and how this influences macro trends.”

      As an undergraduate at Tufts University, she became interested in international affairs. But it was her 2013 fieldwork studying women-only carriages in Delhi, India’s metro system, that proved formative. “I interviewed women for a month, talking to them about how these cars enabled them to participate in public life,” she recalls. Another project involving informal transportation routes in Cape Town, South Africa, immersed her more deeply in the questions of people’s experience of public space. “I left college thinking about mobility and public space, and I discovered how much I love geographic information systems,” she says.

      A gig with the Commonwealth of Massachusetts to improve the 911 emergency service — updating and cleaning geolocations of addresses using Google Street View — further piqued her interest. “The job was tedious, but I realized you can really understand a place, and how people move around, from these images.” Bollen began thinking about a career in urban planning.

      Then a two-year stint as a researcher at MIT GOV/LAB brought Bollen firmly into the political science fold. Working with Lily Tsai, the Ford Professor of Political Science, on civil society partnerships in the developing world, Bollen realized that “political science wasn’t what I thought it was,” she says. “You could bring psychology, economics, and sociology into thinking about politics.” Her decision to join the doctoral program was simple: “I knew and loved the people I was with at MIT.”

      Bollen has not regretted that decision. “All the things I’ve been interested in are finally coming together in my dissertation,” she says. Due to the pandemic, questions involving space, mobility, and contact became sharper to her. “I shifted my research emphasis from asking people about inter-ethnic differences and inequality through surveys, to using contact and context information to measure these variables.”

      She sees a number of applications for her work, including working with civil society organizations in communities touched by ethnic or other frictions “to rethink what we know about contact, challenging some of the classic things we think we know.”

      As she moves into the final phases of her dissertation, which she hopes to publish as a book, Bollen also relishes teaching comparative politics to undergraduates. “There’s something so fun engaging with them, and making their arguments stronger,” she says. With the long process of earning a PhD, this helps her “enjoy what she is doing every single day.” More