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    Generating opportunities with generative AI

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    Talking with retail executives back in 2010, Rama Ramakrishnan came to two realizations. First, although retail systems that offered customers personalized recommendations were getting a great deal of attention, these systems often provided little payoff for retailers. Second, for many of the firms, most customers shopped only once or twice a year, so companies didn’t really know much about them.

    “But by being very diligent about noting down the interactions a customer has with a retailer or an e-commerce site, we can create a very nice and detailed composite picture of what that person does and what they care about,” says Ramakrishnan, professor of the practice at the MIT Sloan School of Management. “Once you have that, then you can apply proven algorithms from machine learning.”

    These realizations led Ramakrishnan to found CQuotient, a startup whose software has now become the foundation for Salesforce’s widely adopted AI e-commerce platform. “On Black Friday alone, CQuotient technology probably sees and interacts with over a billion shoppers on a single day,” he says.

    After a highly successful entrepreneurial career, in 2019 Ramakrishnan returned to MIT Sloan, where he had earned master’s and PhD degrees in operations research in the 1990s. He teaches students “not just how these amazing technologies work, but also how do you take these technologies and actually put them to use pragmatically in the real world,” he says.

    Additionally, Ramakrishnan enjoys participating in MIT executive education. “This is a great opportunity for me to convey the things that I have learned, but also as importantly, to learn what’s on the minds of these senior executives, and to guide them and nudge them in the right direction,” he says.

    For example, executives are understandably concerned about the need for massive amounts of data to train machine learning systems. He can now guide them to a wealth of models that are pre-trained for specific tasks. “The ability to use these pre-trained AI models, and very quickly adapt them to your particular business problem, is an incredible advance,” says Ramakrishnan.

    Rama Ramakrishnan – Utilizing AI in Real World Applications for Intelligent WorkVideo: MIT Industrial Liaison Program

    Understanding AI categories

    “AI is the quest to imbue computers with the ability to do cognitive tasks that typically only humans can do,” he says. Understanding the history of this complex, supercharged landscape aids in exploiting the technologies.

    The traditional approach to AI, which basically solved problems by applying if/then rules learned from humans, proved useful for relatively few tasks. “One reason is that we can do lots of things effortlessly, but if asked to explain how we do them, we can’t actually articulate how we do them,” Ramakrishnan comments. Also, those systems may be baffled by new situations that don’t match up to the rules enshrined in the software.

    Machine learning takes a dramatically different approach, with the software fundamentally learning by example. “You give it lots of examples of inputs and outputs, questions and answers, tasks and responses, and get the computer to automatically learn how to go from the input to the output,” he says. Credit scoring, loan decision-making, disease prediction, and demand forecasting are among the many tasks conquered by machine learning.

    But machine learning only worked well when the input data was structured, for instance in a spreadsheet. “If the input data was unstructured, such as images, video, audio, ECGs, or X-rays, it wasn’t very good at going from that to a predicted output,” Ramakrishnan says. That means humans had to manually structure the unstructured data to train the system.

    Around 2010 deep learning began to overcome that limitation, delivering the ability to directly work with unstructured input data, he says. Based on a longstanding AI strategy known as neural networks, deep learning became practical due to the global flood tide of data, the availability of extraordinarily powerful parallel processing hardware called graphics processing units (originally invented for video games) and advances in algorithms and math.

    Finally, within deep learning, the generative AI software packages appearing last year can create unstructured outputs, such as human-sounding text, images of dogs, and three-dimensional models. Large language models (LLMs) such as OpenAI’s ChatGPT go from text inputs to text outputs, while text-to-image models such as OpenAI’s DALL-E can churn out realistic-appearing images.

    Rama Ramakrishnan – Making Note of Little Data to Improve Customer ServiceVideo: MIT Industrial Liaison Program

    What generative AI can (and can’t) do

    Trained on the unimaginably vast text resources of the internet, a LLM’s “fundamental capability is to predict the next most likely, most plausible word,” Ramakrishnan says. “Then it attaches the word to the original sentence, predicts the next word again, and keeps on doing it.”

    “To the surprise of many, including a lot of researchers, an LLM can do some very complicated things,” he says. “It can compose beautifully coherent poetry, write Seinfeld episodes, and solve some kinds of reasoning problems. It’s really quite remarkable how next-word prediction can lead to these amazing capabilities.”

    “But you have to always keep in mind that what it is doing is not so much finding the correct answer to your question as finding a plausible answer your question,” Ramakrishnan emphasizes. Its content may be factually inaccurate, irrelevant, toxic, biased, or offensive.

    That puts the burden on users to make sure that the output is correct, relevant, and useful for the task at hand. “You have to make sure there is some way for you to check its output for errors and fix them before it goes out,” he says.

    Intense research is underway to find techniques to address these shortcomings, adds Ramakrishnan, who expects many innovative tools to do so.

    Finding the right corporate roles for LLMs

    Given the astonishing progress in LLMs, how should industry think about applying the software to tasks such as generating content?

    First, Ramakrishnan advises, consider costs: “Is it a much less expensive effort to have a draft that you correct, versus you creating the whole thing?” Second, if the LLM makes a mistake that slips by, and the mistaken content is released to the outside world, can you live with the consequences?

    “If you have an application which satisfies both considerations, then it’s good to do a pilot project to see whether these technologies can actually help you with that particular task,” says Ramakrishnan. He stresses the need to treat the pilot as an experiment rather than as a normal IT project.

    Right now, software development is the most mature corporate LLM application. “ChatGPT and other LLMs are text-in, text-out, and a software program is just text-out,” he says. “Programmers can go from English text-in to Python text-out, as well as you can go from English-to-English or English-to-German. There are lots of tools which help you write code using these technologies.”

    Of course, programmers must make sure the result does the job properly. Fortunately, software development already offers infrastructure for testing and verifying code. “This is a beautiful sweet spot,” he says, “where it’s much cheaper to have the technology write code for you, because you can very quickly check and verify it.”

    Another major LLM use is content generation, such as writing marketing copy or e-commerce product descriptions. “Again, it may be much cheaper to fix ChatGPT’s draft than for you to write the whole thing,” Ramakrishnan says. “However, companies must be very careful to make sure there is a human in the loop.”

    LLMs also are spreading quickly as in-house tools to search enterprise documents. Unlike conventional search algorithms, an LLM chatbot can offer a conversational search experience, because it remembers each question you ask. “But again, it will occasionally make things up,” he says. “In terms of chatbots for external customers, these are very early days, because of the risk of saying something wrong to the customer.”

    Overall, Ramakrishnan notes, we’re living in a remarkable time to grapple with AI’s rapidly evolving potentials and pitfalls. “I help companies figure out how to take these very transformative technologies and put them to work, to make products and services much more intelligent, employees much more productive, and processes much more efficient,” he says. More

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      Forging climate connections across the Institute

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      Climate change is the ultimate cross-cutting issue: Not limited to any one discipline, it ranges across science, technology, policy, culture, human behavior, and well beyond. The response to it likewise requires an all-of-MIT effort.

      Now, to strengthen such an effort, a new grant program spearheaded by the Climate Nucleus, the faculty committee charged with the oversight and implementation of Fast Forward: MIT’s Climate Action Plan for the Decade, aims to build up MIT’s climate leadership capacity while also supporting innovative scholarship on diverse climate-related topics and forging new connections across the Institute.

      Called the Fast Forward Faculty Fund (F^4 for short), the program has named its first cohort of six faculty members after issuing its inaugural call for proposals in April 2023. The cohort will come together throughout the year for climate leadership development programming and networking. The program provides financial support for graduate students who will work with the faculty members on the projects — the students will also participate in leadership-building activities — as well as $50,000 in flexible, discretionary funding to be used to support related activities. 

      “Climate change is a crisis that truly touches every single person on the planet,” says Noelle Selin, co-chair of the nucleus and interim director of the Institute for Data, Systems, and Society. “It’s therefore essential that we build capacity for every member of the MIT community to make sense of the problem and help address it. Through the Fast Forward Faculty Fund, our aim is to have a cohort of climate ambassadors who can embed climate everywhere at the Institute.”

      F^4 supports both faculty who would like to begin doing climate-related work, as well as faculty members who are interested in deepening their work on climate. The program has the core goal of developing cohorts of F^4 faculty and graduate students who, in addition to conducting their own research, will become climate leaders at MIT, proactively looking for ways to forge new climate connections across schools, departments, and disciplines.

      One of the projects, “Climate Crisis and Real Estate: Science-based Mitigation and Adaptation Strategies,” led by Professor Siqi Zheng of the MIT Center for Real Estate in collaboration with colleagues from the MIT Sloan School of Management, focuses on the roughly 40 percent of carbon dioxide emissions that come from the buildings and real estate sector. Zheng notes that this sector has been slow to respond to climate change, but says that is starting to change, thanks in part to the rising awareness of climate risks and new local regulations aimed at reducing emissions from buildings.

      Using a data-driven approach, the project seeks to understand the efficient and equitable market incentives, technology solutions, and public policies that are most effective at transforming the real estate industry. Johnattan Ontiveros, a graduate student in the Technology and Policy Program, is working with Zheng on the project.

      “We were thrilled at the incredible response we received from the MIT faculty to our call for proposals, which speaks volumes about the depth and breadth of interest in climate at MIT,” says Anne White, nucleus co-chair and vice provost and associate vice president for research. “This program makes good on key commitments of the Fast Forward plan, supporting cutting-edge new work by faculty and graduate students while helping to deepen the bench of climate leaders at MIT.”

      During the 2023-24 academic year, the F^4 faculty and graduate student cohorts will come together to discuss their projects, explore opportunities for collaboration, participate in climate leadership development, and think proactively about how to deepen interdisciplinary connections among MIT community members interested in climate change.

      The six inaugural F^4 awardees are:

      Professor Tristan Brown, History Section: Humanistic Approaches to the Climate Crisis  

      With this project, Brown aims to create a new community of practice around narrative-centric approaches to environmental and climate issues. Part of a broader humanities initiative at MIT, it brings together a global working group of interdisciplinary scholars, including Serguei Saavedra (Department of Civil and Environmental Engineering) and Or Porath (Tel Aviv University; Religion), collectively focused on examining the historical and present links between sacred places and biodiversity for the purposes of helping governments and nongovernmental organizations formulate better sustainability goals. Boyd Ruamcharoen, a PhD student in the History, Anthropology, and Science, Technology, and Society (HASTS) program, will work with Brown on this project.

      Professor Kerri Cahoy, departments of Aeronautics and Astronautics and Earth, Atmospheric, and Planetary Sciences (AeroAstro): Onboard Autonomous AI-driven Satellite Sensor Fusion for Coastal Region Monitoring

      The motivation for this project is the need for much better data collection from satellites, where technology can be “20 years behind,” says Cahoy. As part of this project, Cahoy will pursue research in the area of autonomous artificial intelligence-enabled rapid sensor fusion (which combines data from different sensors, such as radar and cameras) onboard satellites to improve understanding of the impacts of climate change, specifically sea-level rise and hurricanes and flooding in coastal regions. Graduate students Madeline Anderson, a PhD student in electrical engineering and computer science (EECS), and Mary Dahl, a PhD student in AeroAstro, will work with Cahoy on this project.

      Professor Priya Donti, Department of Electrical Engineering and Computer Science: Robust Reinforcement Learning for High-Renewables Power Grids 

      With renewables like wind and solar making up a growing share of electricity generation on power grids, Donti’s project focuses on improving control methods for these distributed sources of electricity. The research will aim to create a realistic representation of the characteristics of power grid operations, and eventually inform scalable operational improvements in power systems. It will “give power systems operators faith that, OK, this conceptually is good, but it also actually works on this grid,” says Donti. PhD candidate Ana Rivera from EECS is the F^4 graduate student on the project.

      Professor Jason Jackson, Department of Urban Studies and Planning (DUSP): Political Economy of the Climate Crisis: Institutions, Power and Global Governance

      This project takes a political economy approach to the climate crisis, offering a distinct lens to examine, first, the political governance challenge of mobilizing climate action and designing new institutional mechanisms to address the global and intergenerational distributional aspects of climate change; second, the economic challenge of devising new institutional approaches to equitably finance climate action; and third, the cultural challenge — and opportunity — of empowering an adaptive socio-cultural ecology through traditional knowledge and local-level social networks to achieve environmental resilience. Graduate students Chen Chu and Mrinalini Penumaka, both PhD students in DUSP, are working with Jackson on the project.

      Professor Haruko Wainwright, departments of Nuclear Science and Engineering (NSE) and Civil and Environmental Engineering: Low-cost Environmental Monitoring Network Technologies in Rural Communities for Addressing Climate Justice 

      This project will establish a community-based climate and environmental monitoring network in addition to a data visualization and analysis infrastructure in rural marginalized communities to better understand and address climate justice issues. The project team plans to work with rural communities in Alaska to install low-cost air and water quality, weather, and soil sensors. Graduate students Kay Whiteaker, an MS candidate in NSE, and Amandeep Singh, and MS candidate in System Design and Management at Sloan, are working with Wainwright on the project, as is David McGee, professor in earth, atmospheric, and planetary sciences.

      Professor Siqi Zheng, MIT Center for Real Estate and DUSP: Climate Crisis and Real Estate: Science-based Mitigation and Adaptation Strategies 

      See the text above for the details on this project. More

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      MIT welcomes nine MLK Visiting Professors and Scholars for 2023-24

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      Established in 1990, the MLK Visiting Professors and Scholars Program at MIT welcomes outstanding scholars to the Institute for visiting appointments. MIT aspires to attract candidates who are, in the words of Martin Luther King Jr., “trailblazers in human, academic, scientific and religious freedom.” The program honors King’s life and legacy by expanding and extending the reach of our community. 

      The MLK Scholars Program has welcomed more than 140 professors, practitioners, and professionals at the forefront of their respective fields to MIT. They contribute to the growth and enrichment of the community through their interactions with students, staff, and faculty. They pay tribute to Martin Luther King Jr.’s life and legacy of service and social justice, and they embody MIT’s values: excellence and curiosity, openness and respect, and belonging and community.  

      Each new cohort of scholars actively participates in community engagement and supports MIT’s mission of “advancing knowledge and educating students in science, technology, and other areas of scholarship that will best serve the nation and the world in the 21st century.” 

      The 2023-2024 MLK Scholars:

      Tawanna Dillahunt is an associate professor at the University of Michigan’s School of Information with a joint appointment in their electrical engineering and computer science department. She is joining MIT at the end of a one-year visiting appointment as a Harvard Radcliffe Fellow. Her faculty hosts at the Institute are Catherine D’Ignazio in the Department of Urban Studies and Planning and Fotini Christia in the Institute for Data, Systems, and Society (IDSS). Dillahunt’s research focuses on equitable and inclusive computing. During her appointment, she will host a podcast to explore ethical and socially responsible ways to engage with communities, with a special emphasis on technology. 

      Kwabena Donkor is an assistant professor of marketing at Stanford Graduate School of Business; he is hosted by Dean Eckles, an associate professor of marketing at MIT Sloan School of Management. Donkor’s work bridges economics, psychology, and marketing. His scholarship combines insights from behavioral economics with data and field experiments to study social norms, identity, and how these constructs interact with policy in the marketplace.

      Denise Frazier joins MIT from Tulane University, where she is an assistant director in the New Orleans Center for the Gulf South. She is a researcher and performer and brings a unique interdisciplinary approach to her work at the intersection of cultural studies, environmental justice, and music. Frazier is hosted by Christine Ortiz, the Morris Cohen Professor in the Department of Materials Science and Engineering. 

      Wasalu Jaco, an accomplished performer and artist, is renewing his appointment at MIT for a second year; he is hosted jointly by Nick Montfort, a professor of digital media in the Comparative Media Studies Program/Writing, and Mary Fuller, a professor in the Literature Section and the current chair of the MIT faculty. In his second year, Jaco will work on Cyber/Cypher Rapper, a research project to develop a computational system that participates in responsive and improvisational rap.

      Morgane Konig first joined the Center for Theoretical Physics at MIT in December 2021 as a postdoc. Now a member of the 2023–24 MLK Visiting Scholars Program cohort, she will deepen her ties with scholars and research groups working in cosmology, primarily on early-universe inflation and late-universe signatures that could enable the scientific community to learn more about the mysterious nature of dark matter and dark energy. Her faculty hosts are David Kaiser, the Germeshausen Professor of the History of Science and professor of physics, and Alan Guth, the Victor F. Weisskopf Professor of Physics, both from the Department of Physics.

      The former minister of culture for Colombia and a transformational leader dedicated to environmental protection, Angelica Mayolo-Obregon joins MIT from Buenaventura, Colombia. During her time at MIT, she will serve as an advisor and guest speaker, and help MIT facilitate gatherings of environmental leaders committed to addressing climate action and conserving biodiversity across the Americas, with a special emphasis on Afro-descendant communities. Mayolo-Obregon is hosted by John Fernandez, a professor of building technology in the Department of Architecture and director of MIT’s Environmental Solutions Initiative, and by J. Phillip Thompson, an associate professor in the Department of Urban Studies and Planning (and a former MLK Scholar).

      Jean-Luc Pierite is a member of the Tunica-Biloxi Tribe of Louisiana and the president of the board of directors of North American Indian Center of Boston. While at MIT, Pierite will build connections between MIT and the local Indigenous communities. His research focuses on enhancing climate resilience planning by infusing Indigenous knowledge and ecological practices into scientific and other disciplines. His faculty host is Janelle Knox-Hayes, the Lister Brothers Professor of Economic Geography and Planning in the Department of Urban Studies and Planning.

      Christine Taylor-Butler ’81 is a children’s book author who has written over 90 books; she is hosted by Graham Jones, an associate professor of anthropology. An advocate for literacy and STEAM education in underserved urban and rural schools, Taylor-Butler will partner with community organizations in the Boston area. She is also completing the fourth installment of her middle-grade series, “The Lost Tribe.” These books follow a team of five kids as they use science and technology to crack codes and solve mysteries.

      Angelino Viceisza, a professor of economics at Spelman College, joins MIT Sloan as an MLK Visiting Professor and the Phyllis Wallace Visiting Professor; he is hosted by Robert Gibbons, Sloan Distinguished Professor of Management, and Ray Reagans, Alfred P. Sloan Professor of Management, professor of organization studies, and associate dean for diversity, equity, and inclusion at MIT Sloan. Viceisza has strong, ongoing connections with MIT. His research focuses on remittances, retirement, and household finance in low-income countries and is relevant to public finance and financial economics, as well as the development and organizational economics communities at MIT. 

      Javit Drake, Moriba Jah, and Louis Massiah, members of last year’s cohort of MLK Scholars, will remain at MIT through the end of 2023.

      There are multiple opportunities throughout the year to meet our MLK Visiting Scholars and learn more about their research projects and their social impact. 

      For more information about the MLK Visiting Professors and Scholars Program and upcoming events, visit the website. More

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      Advancing social studies at MIT Sloan

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      Around 2010, Facebook was a relatively small company with about 2,000 employees. So, when a PhD student named Dean Eckles showed up to serve an intership at the firm, he landed in a position with some real duties.

      Eckles essentially became the primary data scientist for the product manager who was overseeing the platform’s news feeds. That manager would pepper Eckles with questions. How exactly do people influence each other online? If Facebook tweaked its content-ranking algorithms, what would happen? What occurs when you show people more photos?

      As a doctoral candidate already studying social influence, Eckles was well-equipped to think about such questions, and being at Facebook gave him a lot of data to study them. 

      “If you show people more photos, they post more photos themselves,” Eckles says. “In turn, that affects the experience of all their friends. Plus they’re getting more likes and more comments. It affects everybody’s experience. But can you account for all of these compounding effects across the network?”

      Eckles, now an associate professor in the MIT Sloan School of Management and an affiliate faculty member of the Institute for Data, Systems, and Society, has made a career out of thinking carefully about that last question. Studying social networks allows Eckles to tackle significant questions involving, for example, the economic and political effects of social networks, the spread of misinformation, vaccine uptake during the Covid-19 crisis, and other aspects of the formation and shape of social networks. For instance, one study he co-authored this summer shows that people who either move between U.S. states, change high schools, or attend college out of state, wind up with more robust social networks, which are strongly associated with greater economic success.

      Eckles maintains another research channel focused on what scholars call “causal inference,” the methods and techniques that allow researchers to identify cause-and-effect connections in the world.

      “Learning about cause-and-effect relationships is core to so much science,” Eckles says. “In behavioral, social, economic, or biomedical science, it’s going to be hard. When you start thinking about humans, causality gets difficult. People do things strategically, and they’re electing into situations based on their own goals, so that complicates a lot of cause-and-effect relationships.”

      Eckles has now published dozens of papers in each of his different areas of work; for his research and teaching, Eckles received tenure from MIT last year.

      Five degrees and a job

      Eckles grew up in California, mostly near the Lake Tahoe area. He attended Stanford University as an undergraduate, arriving on campus in fall 2002 — and didn’t really leave for about a decade. Eckles has five degrees from Stanford. As an undergrad, he received a BA in philosophy and a BS in symbolic systems, an interdisciplinary major combining computer science, philosophy, psychology, and more. Eckles was set to attend Oxford University for graduate work in philosophy but changed his mind and stayed at Stanford for an MS in symbolic systems too. 

      “[Oxford] might have been a great experience, but I decided to focus more on the tech side of things,” he says.

      After receiving his first master’s degree, Eckles did take a year off from school and worked for Nokia, although the firm’s offices were adjacent to the Stanford campus and Eckles would sometimes stop and talk to faculty during the workday. Soon he was enrolled at Stanford again, this time earning his PhD in communication, in 2012, while receiving an MA in statistics the year before. His doctoral dissertation wound up being about peer influence in networks. PhD in hand, Eckles promptly headed back to Facebook, this time for three years as a full-time researcher.

       “They were really supportive of the work I was doing,” Eckles says.

      Still, Eckles remained interested in moving into academia, and joined the MIT faculty in 2017 with a position in MIT Sloan’s Marketing Group. The group consists of a set of scholars with far-ranging interests, from cognitive science to advertising to social network dynamics.

      “Our group reflects something deeper about the Sloan school and about MIT as well, an openness to doing things differently and not having to fit into narrowly defined tracks,” Eckles says.

      For that matter, MIT has many faculty in different domains who work on causal inference, and whose work Eckles quickly cites — including economists Victor Chernozhukov and Alberto Abadie, and Joshua Angrist, whose book “Mostly Harmless Econometrics” Eckles name-checks as an influence.

      “I’ve been fortunate in my career that causal inference turned out to be a hot area,” Eckles says. “But I think it’s hot for good reasons. People started to realize that, yes, causal inference is really important. There are economists, computer scientists, statisticians, and epidemiologists who are going to the same conferences and citing each other’s papers. There’s a lot happening.”

      How do networks form?

      These days, Eckles is interested in expanding the questions he works on. In the past, he has often studied existing social networks and looked at their effects. For instance: One study Eckles co-authored, examining the 2012 U.S. elections, found that get-out-the-vote messages work very well, especially when relayed via friends.

      That kind of study takes the existence of the network as a given, though. Another kind of research question is, as Eckles puts it, “How do social networks form and evolve? And what are the consequences of these network structures?” His recent study about social networks expanding as people move around and change schools is one example of research that digs into the core life experiences underlying social networks.

      “I’m excited about doing more on how these networks arise and what factors, including everything from personality to public transit, affect their formation,” Eckles says.

      Understanding more about how social networks form gets at key questions about social life and civic structure. Suppose research shows how some people develop and maintain beneficial connections in life; it’s possible that those insights could be applied to programs helping people in more disadvantaged situations realize some of the same opportunities.

      “We want to act on things,” Eckles says. “Sometimes people say, ‘We care about prediction.’ I would say, ‘We care about prediction under intervention.’ We want to predict what’s going to happen if we try different things.”

      Ultimately, Eckles reflects, “Trying to reason about the origins and maintenance of social networks, and the effects of networks, is interesting substantively and methodologically. Networks are super-high-dimensional objects, even just a single person’s network and all its connections. You have to summarize it, so for instance we talk about weak ties or strong ties, but do we have the correct description? There are fascinating questions that require development, and I’m eager to keep working on them.”   More

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      Supporting sustainability, digital health, and the future of work

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      The MIT and Accenture Convergence Initiative for Industry and Technology has selected three new research projects that will receive support from the initiative. The research projects aim to accelerate progress in meeting complex societal needs through new business convergence insights in technology and innovation.

      Established in MIT’s School of Engineering and now in its third year, the MIT and Accenture Convergence Initiative is furthering its mission to bring together technological experts from across business and academia to share insights and learn from one another. Recently, Thomas W. Malone, the Patrick J. McGovern (1959) Professor of Management, joined the initiative as its first-ever faculty lead. The research projects relate to three of the initiative’s key focus areas: sustainability, digital health, and the future of work.

      “The solutions these research teams are developing have the potential to have tremendous impact,” says Anantha Chandrakasan, dean of the School of Engineering and the Vannevar Bush Professor of Electrical Engineering and Computer Science. “They embody the initiative’s focus on advancing data-driven research that addresses technology and industry convergence.”

      “The convergence of science and technology driven by advancements in generative AI, digital twins, quantum computing, and other technologies makes this an especially exciting time for Accenture and MIT to be undertaking this joint research,” says Kenneth Munie, senior managing director at Accenture Strategy, Life Sciences. “Our three new research projects focusing on sustainability, digital health, and the future of work have the potential to help guide and shape future innovations that will benefit the way we work and live.”

      The MIT and Accenture Convergence Initiative charter project researchers are described below.

      Accelerating the journey to net zero with industrial clusters

      Jessika Trancik is a professor at the Institute for Data, Systems, and Society (IDSS). Trancik’s research examines the dynamic costs, performance, and environmental impacts of energy systems to inform climate policy and accelerate beneficial and equitable technology innovation. Trancik’s project aims to identify how industrial clusters can enable companies to derive greater value from decarbonization, potentially making companies more willing to invest in the clean energy transition.

      To meet the ambitious climate goals that have been set by countries around the world, rising greenhouse gas emissions trends must be rapidly reversed. Industrial clusters — geographically co-located or otherwise-aligned groups of companies representing one or more industries — account for a significant portion of greenhouse gas emissions globally. With major energy consumers “clustered” in proximity, industrial clusters provide a potential platform to scale low-carbon solutions by enabling the aggregation of demand and the coordinated investment in physical energy supply infrastructure.

      In addition to Trancik, the research team working on this project will include Aliza Khurram, a postdoc in IDSS; Micah Ziegler, an IDSS research scientist; Melissa Stark, global energy transition services lead at Accenture; Laura Sanderfer, strategy consulting manager at Accenture; and Maria De Miguel, strategy senior analyst at Accenture.

      Eliminating childhood obesity

      Anette “Peko” Hosoi is the Neil and Jane Pappalardo Professor of Mechanical Engineering. A common theme in her work is the fundamental study of shape, kinematic, and rheological optimization of biological systems with applications to the emergent field of soft robotics. Her project will use both data from existing studies and synthetic data to create a return-on-investment (ROI) calculator for childhood obesity interventions so that companies can identify earlier returns on their investment beyond reduced health-care costs.

      Childhood obesity is too prevalent to be solved by a single company, industry, drug, application, or program. In addition to the physical and emotional impact on children, society bears a cost through excess health care spending, lost workforce productivity, poor school performance, and increased family trauma. Meaningful solutions require multiple organizations, representing different parts of society, working together with a common understanding of the problem, the economic benefits, and the return on investment. ROI is particularly difficult to defend for any single organization because investment and return can be separated by many years and involve asymmetric investments, returns, and allocation of risk. Hosoi’s project will consider the incentives for a particular entity to invest in programs in order to reduce childhood obesity.

      Hosoi will be joined by graduate students Pragya Neupane and Rachael Kha, both of IDSS, as well a team from Accenture that includes Kenneth Munie, senior managing director at Accenture Strategy, Life Sciences; Kaveh Safavi, senior managing director in Accenture Health Industry; and Elizabeth Naik, global health and public service research lead.

      Generating innovative organizational configurations and algorithms for dealing with the problem of post-pandemic employment

      Thomas Malone is the Patrick J. McGovern (1959) Professor of Management at the MIT Sloan School of Management and the founding director of the MIT Center for Collective Intelligence. His research focuses on how new organizations can be designed to take advantage of the possibilities provided by information technology. Malone will be joined in this project by John Horton, the Richard S. Leghorn (1939) Career Development Professor at the MIT Sloan School of Management, whose research focuses on the intersection of labor economics, market design, and information systems. Malone and Horton’s project will look to reshape the future of work with the help of lessons learned in the wake of the pandemic.

      The Covid-19 pandemic has been a major disrupter of work and employment, and it is not at all obvious how governments, businesses, and other organizations should manage the transition to a desirable state of employment as the pandemic recedes. Using natural language processing algorithms such as GPT-4, this project will look to identify new ways that companies can use AI to better match applicants to necessary jobs, create new types of jobs, assess skill training needed, and identify interventions to help include women and other groups whose employment was disproportionately affected by the pandemic.

      In addition to Malone and Horton, the research team will include Rob Laubacher, associate director and research scientist at the MIT Center for Collective Intelligence, and Kathleen Kennedy, executive director at the MIT Center for Collective Intelligence and senior director at MIT Horizon. The team will also include Nitu Nivedita, managing director of artificial intelligence at Accenture, and Thomas Hancock, data science senior manager at Accenture. More

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      Artificial intelligence for augmentation and productivity

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      The MIT Stephen A. Schwarzman College of Computing has awarded seed grants to seven projects that are exploring how artificial intelligence and human-computer interaction can be leveraged to enhance modern work spaces to achieve better management and higher productivity.

      Funded by Andrew W. Houston ’05 and Dropbox Inc., the projects are intended to be interdisciplinary and bring together researchers from computing, social sciences, and management.

      The seed grants can enable the project teams to conduct research that leads to bigger endeavors in this rapidly evolving area, as well as build community around questions related to AI-augmented management.

      The seven selected projects and research leads include:

      “LLMex: Implementing Vannevar Bush’s Vision of the Memex Using Large Language Models,” led by Patti Maes of the Media Lab and David Karger of the Department of Electrical Engineering and Computer Science (EECS) and the Computer Science and Artificial Intelligence Laboratory (CSAIL). Inspired by Vannevar Bush’s Memex, this project proposes to design, implement, and test the concept of memory prosthetics using large language models (LLMs). The AI-based system will intelligently help an individual keep track of vast amounts of information, accelerate productivity, and reduce errors by automatically recording their work actions and meetings, supporting retrieval based on metadata and vague descriptions, and suggesting relevant, personalized information proactively based on the user’s current focus and context.

      “Using AI Agents to Simulate Social Scenarios,” led by John Horton of the MIT Sloan School of Management and Jacob Andreas of EECS and CSAIL. This project imagines the ability to easily simulate policies, organizational arrangements, and communication tools with AI agents before implementation. Tapping into the capabilities of modern LLMs to serve as a computational model of humans makes this vision of social simulation more realistic, and potentially more predictive.

      “Human Expertise in the Age of AI: Can We Have Our Cake and Eat it Too?” led by Manish Raghavan of MIT Sloan and EECS, and Devavrat Shah of EECS and the Laboratory for Information and Decision Systems. Progress in machine learning, AI, and in algorithmic decision aids has raised the prospect that algorithms may complement human decision-making in a wide variety of settings. Rather than replacing human professionals, this project sees a future where AI and algorithmic decision aids play a role that is complementary to human expertise.

      “Implementing Generative AI in U.S. Hospitals,” led by Julie Shah of the Department of Aeronautics and Astronautics and CSAIL, Retsef Levi of MIT Sloan and the Operations Research Center, Kate Kellog of MIT Sloan, and Ben Armstrong of the Industrial Performance Center. In recent years, studies have linked a rise in burnout from doctors and nurses in the United States with increased administrative burdens associated with electronic health records and other technologies. This project aims to develop a holistic framework to study how generative AI technologies can both increase productivity for organizations and improve job quality for workers in health care settings.

      “Generative AI Augmented Software Tools to Democratize Programming,” led by Harold Abelson of EECS and CSAIL, Cynthia Breazeal of the Media Lab, and Eric Klopfer of the Comparative Media Studies/Writing. Progress in generative AI over the past year is fomenting an upheaval in assumptions about future careers in software and deprecating the role of coding. This project will stimulate a similar transformation in computing education for those who have no prior technical training by creating a software tool that could eliminate much of the need for learners to deal with code when creating applications.

      “Acquiring Expertise and Societal Productivity in a World of Artificial Intelligence,” led by David Atkin and Martin Beraja of the Department of Economics, and Danielle Li of MIT Sloan. Generative AI is thought to augment the capabilities of workers performing cognitive tasks. This project seeks to better understand how the arrival of AI technologies may impact skill acquisition and productivity, and to explore complementary policy interventions that will allow society to maximize the gains from such technologies.

      “AI Augmented Onboarding and Support,” led by Tim Kraska of EECS and CSAIL, and Christoph Paus of the Department of Physics. While LLMs have made enormous leaps forward in recent years and are poised to fundamentally change the way students and professionals learn about new tools and systems, there is often a steep learning curve which people have to climb in order to make full use of the resource. To help mitigate the issue, this project proposes the development of new LLM-powered onboarding and support systems that will positively impact the way support teams operate and improve the user experience. More

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      Embracing the future we need

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      When you picture MIT doctoral students taking small PhD courses together, you probably don’t imagine them going on class field trips. But it does happen, sometimes, and one of those trips changed Andy Sun’s career.

      Today, Sun is a faculty member at the MIT Sloan School of Management and a leading global expert on integrating renewable energy into the electric grid. Back in 2007, Sun was an operations research PhD candidate with a diversified academic background: He had studied electrical engineering, quantum computing, and analog computing but was still searching for a doctoral research subject involving energy. 

      One day, as part of a graduate energy class taught by visiting professor Ignacio J. Pérez Arriaga, the students visited the headquarters of ISO-New England, the organization that operates New England’s entire power grid and wholesale electricity market. Suddenly, it hit Sun. His understanding of engineering, used to design and optimize computing systems, could be applied to the grid as a whole, with all its connections, circuitry, and need for efficiency. 

      “The power grids in the U.S. continent are composed of two major interconnections, the Western Interconnection, the Eastern Interconnection, and one minor interconnection, the Texas grid,” Sun says. “Within each interconnection, the power grid is one big machine, essentially. It’s connected by tens of thousands of miles of transmission lines, thousands of generators, and consumers, and if anything is not synchronized, the system may collapse. It’s one of the most complicated engineering systems.”

      And just like that, Sun had a subject he was motivated to pursue. “That’s how I got into this field,” he says. “Taking a field trip.”Sun has barely looked back. He has published dozens of papers about optimizing the flow of intermittent renewable energy through the electricity grid, a major practical issue for grid operators, while also thinking broadly about the future form of the grid and the process of making almost all energy renewable. Sun, who in 2022 rejoined MIT as the Iberdrola-Avangrid Associate Professor in Electric Power Systems, and is also an associate professor of operations research, emphasizes the urgency of rapidly switching to renewables.

      “The decarbonization of our energy system is fundamental,” Sun says. “It will change a lot of things because it has to. We don’t have much time to get there. Two decades, three decades is the window in which we have to get a lot of things done. If you think about how much money will need to be invested, it’s not actually that much. We should embrace this future that we have to get to.”

      Successful operations

      Unexpected as it may have been, Sun’s journey toward being an electricity grid expert was informed by all the stages of his higher education. Sun grew up in China, and received his BA in electronic engineering from Tsinghua University in Beijing, in 2003. He then moved to MIT, joining the Media Lab as a graduate student. Sun intended to study quantum computing but instead began working on analog computer circuit design for Professor Neil Gershenfeld, another person whose worldview influenced Sun.  

      “He had this vision about how optimization is very important in things,” Sun says. “I had never heard of optimization before.” 

      To learn more about it, Sun started taking MIT courses in operations research. “I really enjoyed it, especially the nonlinear optimization course taught by Robert Freund in the Operations Research Center,” he recalls. 

      Sun enjoyed it so much that after a while, he joined MIT’s PhD program in operations research, thanks to the guidance of Freund. Later, he started working with MIT Sloan Professor Dimitri Bertsimas, a leading figure in the field. Still, Sun hadn’t quite nailed down what he wanted to focus on within operations research. Thinking of Sun’s engineering skills, Bertsimas suggested that Sun look for a research topic related to energy. 

      “He wasn’t an expert in energy at that time, but he knew that there are important problems there and encouraged me to go ahead and learn,” Sun says. 

      So it was that Sun found himself in ISO-New England headquarters one day in 2007, finally knowing what he wanted to study, and quickly finding opportunities to start learning from the organization’s experts on electricity markets. By 2011, Sun had finished his MIT PhD dissertation. Based in part on ISO-New England data, the thesis presented new modeling to more efficiently integrate renewable energy into the grid; built some new modeling tools grid operators could use; and developed a way to add fair short-term energy auctions to an efficient grid system.

      The core problem Sun deals with is that, unlike some other sources of electricity, renewables tend to be intermittent, generating power in an uneven pattern over time. That’s not an insurmountable problem for grid operators, but it does require some new approaches. Many of the papers Sun has written focus on precisely how to increasingly draw upon intermittent energy sources while ensuring that the grid’s current level of functionality remains intact. This is also the focus of his 2021 book, co-authored with Antonio J. Conejo, “Robust Optimiziation in Electric Energy Systems.”

      “A major theme of my research is how to achieve the integration of renewables and still operate the system reliably,” Sun says. “You have to keep the balance of supply and demand. This requires many time scales of operation from multidecade planning, to monthly or annual maintenance, to daily operations, down through second-by-second. I work on problems in all these timescales.”

      “I sit in the interface between power engineering and operations research,” Sun says. “I’m not a power engineer, but I sit in this boundary, and I keep the problems in optimization as my motivation.”

      Culture shift

      Sun’s presence on the MIT campus represents a homecoming of sorts. After receiving his doctorate from MIT, Sun spent a year as a postdoc at IBM’s Thomas J. Watson Research Center, then joined the faculty at Georgia Tech, where he remained for a decade. He returned to the Institute in January of 2022.

      “I’m just very excited about the opportunity of being back at MIT,” Sun says. “The MIT Energy Initiative is a such a vibrant place, where many people come together to work on energy. I sit in Sloan, but one very strong point of MIT is there are not many barriers, institutionally. I really look forward to working with colleagues from engineering, Sloan, everywhere, moving forward. We’re moving in the right direction, with a lot of people coming together to break the traditional academic boundaries.” 

      Still, Sun warns that some people may be underestimating the severity of the challenge ahead and the need to implement changes right now. The assets in power grids have long life time, lasting multiple decades. That means investment decisions made now could affect how much clean power is being used a generation from now. 

      “We’re talking about a short timeline, for changing something as huge as how a society fundamentally powers itself with energy,” Sun says. “A lot of that must come from the technology we have today. Renewables are becoming much better and cheaper, so their use has to go up.”

      And that means more people need to work on issues of how to deploy and integrate renewables into everyday life, in the electric grid, transportation, and more. Sun hopes people will increasingly recognize energy as a huge growth area for research and applied work. For instance, when MIT President Sally Kornbluth gave her inaugural address on May 1 this year, she emphasized tackling the climate crisis as her highest priority, something Sun noticed and applauded. 

      “I think the most important thing is the culture,” Sun says. “Bring climate up to the front, and create the platform to encourage people to come together and work on this issue.” More

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      Statistics, operations research, and better algorithms

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      In this day and age, many companies and institutions are not just data-driven, but data-intensive. Insurers, health providers, government agencies, and social media platforms are all heavily dependent on data-rich models and algorithms to identify the characteristics of the people who use them, and to nudge their behavior in various ways.

      That doesn’t mean organizations are always using optimal models, however. Determining efficient algorithms is a research area of its own — and one where Rahul Mazumder happens to be a leading expert.

      Mazumder, an associate professor in the MIT Sloan School of Management and an affiliate of the Operations Research Center, works both to expand the techniques of model-building and to refine models that apply to particular problems. His work pertains to a wealth of areas, including statistics and operations research, with applications in finance, health care, advertising, online recommendations, and more.

      “There is engineering involved, there is science involved, there is implementation involved, there is theory involved, it’s at the junction of various disciplines,” says Mazumder, who is also affiliated with the Center for Statistics and Data Science and the MIT-IBM Watson AI Lab.

      There is also a considerable amount of practical-minded judgment, logic, and common-sense decision-making at play, in order to bring the right techniques to bear on any individual task.

      “Statistics is about having data coming from a physical system, or computers, or humans, and you want to make sense of the data,” Mazumder says. “And you make sense of it by building models because that gives some pattern to a dataset. But of course, there is a lot of subjectivity in that. So, there is subjectivity in statistics, but also mathematical rigor.”

      Over roughly the last decade, Mazumder, often working with co-authors, has published about 40 peer-reviewed papers, won multiple academic awards, collaborated with major companies about their work, and helped advise graduate students. For his research and teaching, Mazumder was granted tenure by MIT last year.

      From deep roots to new tools

      Mazumder grew up in Kolkata, India, where his father was a professor at the Indian Statistical Institute and his mother was a schoolteacher. Mazumder received his undergraduate and master’s degrees from the Indian Statistical Institute as well, although without really focusing on the same areas as his father, whose work was in fluid mechanics.

      For his doctoral work, Mazumder attended Stanford University, where he earned his PhD in 2012. After a year as a postdoc at MIT’s Operations Research Center, he joined the faculty at Columbia University, then moved to MIT in 2015.

      While Mazumder’s work has many facets, his research portfolio does have notable central achievements. Mazumder has helped combine ideas from two branches of optimization to facilitate addressing computational problems in statistics. One of these branches, discrete optimization, uses discrete variables — integers — to find the best candidate among a finite set of options. This can relate to operational efficiency: What is the shortest route someone might take while making a designated set of stops? Convex optimization, on the other hand, encompasses an array of algorithms that can obtain the best solution for what Mazumder calls “nicely behaved” mathematical functions. They are typically applied to optimize continuous decisions in financial portfolio allocation and health care outcomes, among other things.

      In some recent papers, such as “Fast best subset selection: Coordinate descent and local combinatorial optimization algorithms,” co-authored with Hussein Hazimeh and published in Operations Research in 2020, and in “Sparse regression at scale: branch-and-bound rooted in first-order optimization,” co-authored with Hazimeh and A. Saab and published in Mathematical Programming in 2022, Mazumder has found ways to combine ideas from the two branches.

      “The tools and techniques we are using are new for the class of statistical problems because we are combining different developments in convex optimization and exploring that within discrete optimization,” Mazumder says.

      As new as these tools are, however, Mazumder likes working on techniques that “have old roots,” as he puts it. The two types of optimization methods were considered less separate in the 1950s or 1960s, he says, then grew apart.

      “I like to go back and see how things developed,” Mazumder says. “If I look back in history at [older] papers, it’s actually very fascinating. One thing was developed, another was developed, another was developed kind of independently, and after a while you see connections across them. If I go back, I see some parallels. And that actually helps in my thought process.”

      Predictions and parsimony

      Mazumder’s work is often aimed at simplifying the model or algorithm being applied to a problem. In some instances, bigger models would require enormous amounts of processing power, so simpler methods can provide equally good results while using fewer resources. In other cases — ranging from the finance and tech firms Mazumder has sometimes collaborated with — simpler models may work better by having fewer moving parts.

      “There is a notion of parsimony involved,” Mazumder says. Genomic studies aim to find particularly influential genes; similarly, tech giants may benefit from simpler models of consumer behavior, not more complex ones, when they are recommending a movie to you.

      Very often, Mazumder says, modeling “is a very large-scale prediction problem. But we don’t think all the features or attributes are going to be important. A small collection is going to be important. Why? Because if you think about movies, there are not really 20,000 different movies; there are genres of movies. If you look at individual users, there are hundreds of millions of users, but really they are grouped together into cliques. Can you capture the parsimony in a model?”

      One part of his career that does not lend itself to parsimony, Mazumder feels, is crediting others. In conversation he emphasizes how grateful he is to his mentors in academia, and how much of his work is developed in concert with collaborators and, in particular, his students at MIT. 

      “I really, really like working with my students,” Mazumder says. “I perceive my students as my colleagues. Some of these problems, I thought they could not be solved, but then we just made it work. Of course, no method is perfect. But the fact we can use ideas from different areas in optimization with very deep roots, to address problems of core statistics and machine learning interest, is very exciting.”

      Teaching and doing research at MIT, Mazumder says, allows him to push forward on difficult problems — while also being pushed along by the interest and work of others around him.

      “MIT is a very vibrant community,” Mazumder says. “The thing I find really fascinating is, people here are very driven. They want to make a change in whatever area they are working in. And I also feel motivated to do this.” More

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      in Data Management & Statistics

      Why big changes early in life can help later on

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      Imagine moving from state to state while growing up in the U.S., transferring between high schools, and eventually attending college out of state. The first two events might seem disruptive, and the third involves departing a local community. And yet, these things may be exactly what helps some people thrive later in life.

      That’s one implication of a newly published study about social networks co-authored by an MIT professor, which finds that so-called long ties — connections between people who otherwise lack any mutual contacts — are highly associated with greater economic success in life. Those long ties are fostered partly by turning points such as moving between states, and switching schools.

      The study, based on a large quantity of Facebook data, both illuminates how productive social networks are structured and identifies specific life events that significantly shape people’s networks.

      “People who have more long ties [on Facebook], and who have stronger long ties, have better economic indicators,” says Dean Eckles, an MIT professor and co-author of a new paper detailing the study’s findings.

      “Our hope is that the study provides better evidence of this really strong relationship, at the scale of the entire U.S,” Eckles says. “There hasn’t really been this sort of investigation into those types of disruptive life events.”

      The paper, “Long ties, disruptive life events, and economic prosperity,” appears in open-access form in Proceedings of the National Academy of Sciences. The authors are Eaman Jahani PhD ’21, a postdoc and lecturer at the University of California at Berkeley, who received his doctorate from MIT’s Institute for Data, Systems, and Society, and the Statistics and Data Science Center; Samuel P. Fraiberger, a data scientist at the World Bank; Michael Bailey, an economist and research scientist manager at Meta Platforms (which operates Facebook); and Eckles, an associate professor of marketing at MIT Sloan School of Management. Jahani, who worked at Meta when the study was conducted, performed the initial research, and the aggregate data analysis protected the privacy of individuals in compliance with regulations.

      On the move

      In recent decades, scholars have often analyzed social networks while building on a 1973 study by Stanford University’s Mark Granovetter, “The Strength of Weak Ties,” one of the 10 most-cited social science papers of all time. In it, Granovetter postulated that a network’s “weak ties”— the people you know less well — are vital. Your best friends may have networks quite similar to your own, but your “weak ties” provide additional connections useful for employment, and more. Granovetter also edited this current paper for PNAS.

      To conduct the study, the scholars mapped all reciprocal interactions among U.S.-based Facebook accounts from December 2020 to June 2021, to build a data-rich picture of social networks in action. The researchers maintain a distinction between “long” and “short” ties; in this definition, long ties have no other mutual connections at all, while short ties have some.

      Ultimately the scholars found that, when assessing everyone who has lived in the same state since 2012, those who had previously moved among U.S. states had 13 percent more long ties on Facebook than those who had not. Similarly, people who had switched high schools had 10 percent more long ties than people who had not.

      Facebook does not have income data for its users, so the scholars used a series of proxy measures to evaluate financial success. People with more long ties tend to live in higher-income areas, have more internet-connected devices, use more expensive mobile phones, and make more donations to charitable causes, compared to those who do not.

      Additionally, the research evaluates whether or not moving among states, or switching schools, is itself what causes people to have more long ties. After all, it could be the case that families who move more often have qualities that lead family members to be more proactive about forging ties with people.

      To examine this, the research team analyzed a subgroup of Facebook users who had switched high schools only when their first high school closed — meaning it was not their choice to change. Those people had 6 percent more long ties than those who had attended the same high schools but not been forced to switch; given this common pool of school attendees forced into divergent circumstances, the evidence suggests that making the school change itself “shapes the proclivity to connect with different communities,” as the scholars write in the paper. 

      “It’s a plausibly random nudge,” Eckles says, “and we find the people who were exposed to these high school closures end up with more long ties. I think that is one of the compelling elements pointing toward a causal story here.”

      Three types of events, same trend

      As the scholars acknowledge in the paper, there are some limitations to the study. Because it focuses on Facebook interactions, the research does not account for offline activities that may sustain social networks. It is also likely that economic success itself shapes people’s social networks, and not just that networks help shape success. Some people may have opportunities to maintain long ties, through professional work or travel, that others do not.

      On the other hand, the study does uncover long-term social network ties that had not been evaluated before, and, as the authors write,”having three different types of events — involving different processes by which people are selected into the disruption — pointing to the same conclusions makes for a more robust and notable pattern.”

      Other scholars in the field believe the study is a notable piece of research. In a commentary on the paper also published in PNAS, Michael Macy, a sociology professor at Cornell University, writes that “the authors demonstrate the importance of contributing to cumulative knowledge by confirming hypotheses derived from foundational theory while at the same time elaborating on what was previously known by digging deeper into the underlying causal mechanisms. In short, the paper is must reading not only for area specialists but for social scientists across the disciplines.”

      For his part, Eckles emphasizes that the researchers are releasing anonymized data from the study, so that other scholars can build on it, and develop additional insights about social network structure, while complying with all privacy regulations.

      “We’ve released [that] data and made it public, and we’re really happy to be doing that,” Eckles says. “We want to make as much of this as possible open to others. That’s one of the things that I’m hoping is part of the broader impact of the paper.”

      Jahani worked as a contractor at Meta Platforms, which operates Facebook, while conducting the research. Eckles has received past funding from Meta, as well as conference sponsorship, and previously worked there, before joining MIT.   More