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    Frequent encounters build familiarity

    Do better spatial networks make for better neighbors? There is evidence that they do, according to Paige Bollen, a sixth-year political science graduate student at MIT. The networks Bollen works with are not virtual but physical, part of the built environment in which we are all embedded. Her research on urban spaces suggests that the routes bringing people together or keeping them apart factor significantly in whether individuals see each other as friend or foe.

    “We all live in networks of streets, and come across different types of people,” says Bollen. “Just passing by others provides information that informs our political and social views of the world.” In her doctoral research, Bollen is revealing how physical context matters in determining whether such ordinary encounters engender suspicion or even hostility, while others can lead to cooperation and tolerance.

    Through her in-depth studies mapping the movement of people in urban communities in Ghana and South Africa, Bollen is demonstrating that even in diverse communities, “when people repeatedly come into contact, even if that contact is casual, they can build understanding that can lead to cooperation and positive outcomes,” she says. “My argument is that frequent, casual contact, facilitated by street networks, can make people feel more comfortable with those unlike themselves,” she says.

    Mapping urban networks

    Bollen’s case for the benefits of casual contact emerged from her pursuit of several related questions: Why do people in urban areas who regard other ethnic groups with prejudice and economic envy nevertheless manage to collaborate for a collective good? How do you reduce fears that arise from differences? How do the configuration of space and the built environment influence contact patterns among people?

    While other social science research suggests that there are weak ties in ethnically mixed urban communities, with casual contact exacerbating hostility, Bollen noted that there were plenty of examples of “cooperation across ethnic divisions in ethnically mixed communities.” She absorbed the work of psychologist Stanley Milgram, whose 1972 research showed that strangers seen frequently in certain places become familiar — less anonymous or threatening. So she set out to understand precisely how “the built environment of a neighborhood interacts with its demography to create distinct patterns of contact between social groups.”

    With the support of MIT Global Diversity Lab and MIT GOV/LAB, Bollen set out to develop measures of intergroup contact in cities in Ghana and South Africa. She uses street network data to predict contact patterns based on features of the built environment and then combines these measures with mobility data on peoples’ actual movement.

    “I created a huge dataset for every intersection in these cities, to determine the central nodes where many people are passing through,” she says. She combined these datasets with census data to determine which social groups were most likely to use specific intersections based on their position in a particular street network. She mapped these measures of casual contact to outcomes, such as inter-ethnic cooperation in Ghana and voting behavior in South Africa.

    “My analysis [in Ghana] showed that in areas that are more ethnically heterogeneous and where there are more people passing through intersections, we find more interconnections among people and more cooperation within communities in community development efforts,” she says.

    In a related survey experiment conducted on Facebook with 1,200 subjects, Bollen asked Accra residents if they would help an unknown non-co-ethnic in need with a financial gift. She found that the likelihood of offering such help was strongly linked to the frequency of interactions. “Helping behavior occurred when the subjects believed they would see this person again, even when they did not know the person in need well,” says Bollen. “They figured if they helped, they could count on this person’s reciprocity in the future.”

    For Bollen, this was “a powerful gut check” for her hypothesis that “frequency builds familiarity, because frequency provides information and drives expectations, which means it can reduce uncertainty and fear of the other.”

    In research underway in South Africa, a nation increasingly dealing with anti-immigrant violence, Bollen is investigating whether frequency of contact reduces prejudice against foreigners. Using her detailed street maps, 1.1 billion unique geolocated cellphone pings, and election data, she finds that frequent contact opportunities with immigrants are associated with lower support for anti-immigrant party voting.    Passion for places and spaces

    Bollen never anticipated becoming a political scientist. The daughter of two academics, she was “bent on becoming a data scientist.” But she was also “always interested in why people behave in certain ways and how this influences macro trends.”

    As an undergraduate at Tufts University, she became interested in international affairs. But it was her 2013 fieldwork studying women-only carriages in Delhi, India’s metro system, that proved formative. “I interviewed women for a month, talking to them about how these cars enabled them to participate in public life,” she recalls. Another project involving informal transportation routes in Cape Town, South Africa, immersed her more deeply in the questions of people’s experience of public space. “I left college thinking about mobility and public space, and I discovered how much I love geographic information systems,” she says.

    A gig with the Commonwealth of Massachusetts to improve the 911 emergency service — updating and cleaning geolocations of addresses using Google Street View — further piqued her interest. “The job was tedious, but I realized you can really understand a place, and how people move around, from these images.” Bollen began thinking about a career in urban planning.

    Then a two-year stint as a researcher at MIT GOV/LAB brought Bollen firmly into the political science fold. Working with Lily Tsai, the Ford Professor of Political Science, on civil society partnerships in the developing world, Bollen realized that “political science wasn’t what I thought it was,” she says. “You could bring psychology, economics, and sociology into thinking about politics.” Her decision to join the doctoral program was simple: “I knew and loved the people I was with at MIT.”

    Bollen has not regretted that decision. “All the things I’ve been interested in are finally coming together in my dissertation,” she says. Due to the pandemic, questions involving space, mobility, and contact became sharper to her. “I shifted my research emphasis from asking people about inter-ethnic differences and inequality through surveys, to using contact and context information to measure these variables.”

    She sees a number of applications for her work, including working with civil society organizations in communities touched by ethnic or other frictions “to rethink what we know about contact, challenging some of the classic things we think we know.”

    As she moves into the final phases of her dissertation, which she hopes to publish as a book, Bollen also relishes teaching comparative politics to undergraduates. “There’s something so fun engaging with them, and making their arguments stronger,” she says. With the long process of earning a PhD, this helps her “enjoy what she is doing every single day.” More

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    MIT ReACT welcomes first Afghan cohort to its largest-yet certificate program

    Through the championing support of the faculty and leadership of the MIT Afghan Working Group convened last September by Provost Martin Schmidt and chaired by Associate Provost for International Activities Richard Lester, MIT has come together to support displaced Afghan learners and scholars in a time of crisis. The MIT Refugee Action Hub (ReACT) has opened opportunities for 25 talented Afghan learners to participate in the hub’s certificate program in computer and data science (CDS), now in its fourth year, welcoming its largest and most diverse cohort to date — 136 learners from 29 countries.

    ”Even in the face of extreme disruption, education and scholarship must continue, and MIT is committed to providing resources and safe forums for displaced scholars,” says Lester. “We greatly appreciate MIT ReACT’s work to create learning opportunities for Afghan students whose lives have been upended by the crisis in their homeland.”

    Currently, more than 3.5 million Afghans are internally displaced, while 2.5 million are registered refugees residing in other parts of the world. With millions in Afghanistan facing famine, poverty, and civil unrest in what has become the world’s largest humanitarian crisis, the United Nations predicts the number of Afghans forced to flee their homes will continue to rise. 

    “Forced displacement is on the rise, fueled not only by constant political, economical, and social turmoil worldwide, but also by the ongoing climate change crisis, which threatens costly disruptions to society and has potential to create unprecedented displacement internationally,” says associate professor of civil and environmental engineering and ReACT’s faculty founder Admir Masic. During the orientation for the new CDS cohort in January, Masic emphasized the great need for educational programs like ReACT’s that address the specific challenges refugees and displaced learners face.

    A former Bosnian refugee, Masic spent his teenage years in Croatia, where educational opportunities were limited for young people with refugee status. His experience motivated him to found ReACT, which launched in 2017. Housed within Open Learning, ReACT is an MIT-wide effort to deliver global education and professional development programs to underserved communities, including refugees and migrants. ReACT’s signature program, CDS is a year-long, online program that combines MITx courses in programming and data science, personal and professional development workshops including MIT Bootcamps, and opportunities for practical experience.

    ReACT’s group of 25 learners from Afghanistan, 52 percent of whom are women, joins the larger CDS cohort in the program. They will receive support from their new colleagues as well as members of ReACT’s mentor and alumni network. While the majority of the group are residing around the world, including in Europe, North America, and neighboring countries, several still remain in Afghanistan. With the support of the Afghan Working Group, ReACT is working to connect with communities from the region to provide safe and inclusive learning environments for the cohort. ​​

    Building community and confidence

    Selected from more than 1,000 applicants, the new CDS cohort reflected on their personal and professional goals during a weeklong orientation.

    “I am here because I want to change my career and learn basics in this field to then obtain networks that I wouldn’t have got if it weren’t for this program,” said Samiullah Ajmal, who is joining the program from Afghanistan.

    Interactive workshops on topics such as leadership development and virtual networking rounded out the week’s events. Members of ReACT’s greater community — which has grown in recent years to include a network of external collaborators including nonprofits, philanthropic supporters, universities, and alumni — helped facilitate these workshops and other orientation activities.

    For instance, Na’amal, a social enterprise that connects refugees to remote work opportunities, introduced the CDS learners to strategies for making career connections remotely. “We build confidence while doing,” says Susan Mulholland, a leadership and development coach with Na’amal who led the networking workshop.

    Along with the CDS program’s cohort-based model, ReACT also uses platforms that encourage regular communication between participants and with the larger ReACT network — making connections a critical component of the program.

    “I not only want to meet new people and make connections for my professional career, but I also want to test my communication and social skills,” says Pablo Andrés Uribe, a learner who lives in Colombia, describing ReACT’s emphasis on community-building. 

    Over the last two years, ReACT has expanded its geographic presence, growing from a hub in Jordan into a robust global community of many hubs, including in Colombia and Uganda. These regional sites connect talented refugees and displaced learners to internships and employment, startup networks and accelerators, and pathways to formal undergraduate and graduate education.

    This expansion is thanks to the generous support internally from the MIT Office of the Provost and Associate Provost Richard Lester and external organizations including the Western Union Foundation. ReACT will build new hubs this year in Greece, Uruguay, and Afghanistan, as a result of gifts from the Hatsopoulos family and the Pfeffer family.

    Holding space to learn from each other

    In addition to establishing new global hubs, ReACT plans to expand its network of internship and experiential learning opportunities, increasing outreach to new collaborators such as nongovernmental organizations (NGOs), companies, and universities. Jointly with Na’amal and Paper Airplanes, a nonprofit that connects conflict-affected individuals with personal language tutors, ReACT will host the first Migration Summit. Scheduled for April 2022, the month-long global convening invites a broad range of participants, including displaced learners, universities, companies, nonprofits and NGOs, social enterprises, foundations, philanthropists, researchers, policymakers, employers, and governments, to address the key challenges and opportunities for refugee and migrant communities. The theme of the summit is “Education and Workforce Development in Displacement.”

    “The MIT Migration Summit offers a platform to discuss how new educational models, such as those employed in ReACT, can help solve emerging challenges in providing quality education and career opportunities to forcibly displaced and marginalized people around the world,” says Masic. 

    A key goal of the convening is to center the voices of those most directly impacted by displacement, such as ReACT’s learners from Afghanistan and elsewhere, in solution-making. More

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    “To make even the smallest contribution to improving my country would be my dream”

    Thailand has become an economic leader in Southeast Asia in recent decades, but while the country has rapidly industrialized, many Thai citizens have been left behind. As a child growing up in Bangkok, Pavarin Bhandtivej would watch the news and wonder why families in the nearby countryside had next to nothing. He aspired to become a policy researcher and create beneficial change.

    But Bhandtivej knew his goal wouldn’t be easy. He was born with a visual impairment, making it challenging for him to see, read, and navigate. This meant he had to work twice as hard in school to succeed. It took achieving the highest grades for Bhandtivej to break through stigmas and have his talents recognized. Still, he persevered, with a determination to uplift others. “I would return to that initial motivation I had as a kid. For me, to make even the smallest contribution to improving my country would be my dream,” he says.

    “When I would face these obstacles, I would tell myself that struggling people are waiting for someone to design policies for them to have better lives. And that person could be me. I cannot fall here in front of these obstacles. I must stay motivated and move on.”

    Bhandtivej completed his undergraduate degree in economics at Thailand’s top college, Chulalongkorn University. His classes introduced him to many debates about development policy, such as universal basic income. During one debate, after both sides made compelling arguments about how to alleviate poverty, Bhandtivej realized there was no clear winner. “A question came to my mind: Who’s right?” he says. “In terms of theory, both sides were correct. But how could we know what approach would work in the real world?”

    A new approach to higher education

    The search for those answers would lead Bhandtivej to become interested in data analysis. He began investigating online courses, eventually finding the MIT MicroMasters Program in Data, Economics, and Development Policy (DEDP), which was created by MIT’s Department of Economics and the Abdul Latif Jameel Poverty Action Lab (J-PAL). The program requires learners to complete five online courses that teach quantitative methods for evaluating social programs, leading to a MicroMasters credential. Students that pass the courses’ proctored exams are then also eligible to apply for a full-time, accelerated, on-campus master’s program at MIT, led by professors Esther Duflo, Abhijit Banerjee, and Benjamin Olken.

    The program’s mission to make higher education more accessible worked well for Bhandtivej. He studied tirelessly, listening and relistening to online lectures and pausing to scrutinize equations. By the end, his efforts paid off — Bhandtivej was the MicroMasters program’s top scorer. He was soon admitted into the second cohort of the highly selective DEDP master’s program.

    “You can imagine how time-consuming it was to use text-to-speech to get through a 30-page reading with numerous equations, tables, and graphs,” he explains. “Luckily, Disability and Access Services provided accommodations to timed exams and I was able to push through.”   

    In the gap year before the master’s program began, Bhandtivej returned to Chulalongkorn University as a research assistant with Professor Thanyaporn Chankrajang. He began applying his newfound quantitative skills to study the impacts of climate change in Thailand. His contributions helped uncover how rising temperatures and irregular rainfall are leading to reduced rice crop yields. “Thailand is the world’s second largest exporter of rice, and the vast majority of Thais rely heavily on rice for its nutritional and commercial value. We need more data to encourage leaders to act now,” says Bhandtivej. “As a Buddhist, it was meaningful to be part of generating this evidence, as I am always concerned about my impact on other humans and sentient beings.”

    Staying true to his mission

    Now pursuing his master’s on campus, Bhandtivej is taking courses like 14.320 (Econometric Data Science) and studying how to design, conduct, and analyze empirical studies. “The professors I’ve had have opened a whole new world for me,” says Bhandtivej. “They’ve inspired me to see how we can take rigorous scientific practices and apply them to make informed policy decisions. We can do more than rely on theories.”

    The final portion of the program requires a summer capstone experience, which Bhandtivej is using to work at Innovations for Poverty Action. He has recently begun to analyze how remote learning interventions in Bangladesh have performed since Covid-19. Many teachers are concerned, since disruptions in childhood education can lead to intergenerational poverty. “We have tried interventions that connect students with teachers, provide discounted data packages, and send information on where to access adaptive learning technologies and other remote learning resources,” he says. “It will be interesting to see the results. This is a truly urgent topic, as I don’t believe Covid-19 will be the last pandemic of our lifetime.”

    Enhancing education has always been one of Bhandtivej’s priority interests. He sees education as the gateway that brings a person’s innate talent to light. “There is a misconception in many developing countries that disabled people cannot learn, which is untrue,” says Bhandtivej. “Education provides a critical signal to future employers and overall society that we can work and perform just as well, as long as we have appropriate accommodations.”

    In the future, Bhandtivej plans on returning to Thailand to continue his journey as a policy researcher. While he has many issues he would like to tackle, his true purpose still lies in doing work that makes a positive impact on people’s lives. “My hope is that my story encourages people to think of not only what they are capable of achieving themselves, but also what they can do for others.”

    “You may think you are just a small creature on a large planet. That you have just a tiny role to play. But I think — even if we are just a small part — whatever we can do to make life better for our communities, for our country, for our planet … it’s worth it.” More