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    AT&T vs. Xfinity Internet: Two ISPs compared

    We’ve spent years reviewing the largest internet providers and vetting AT&T and Xfinity individually. Now we’re comparing their features directly. If both providers are available to you, you’ll need to consider the speeds you want, your budget, whether to bundle services or not and how much you value customer service.If you’re looking for a budget-friendly plan, Xfinity’s packages currently start about $10 cheaper per month than AT&T. Still, when you bundle with AT&T’s renowned DIRECTV service, fees are waived, and the promotional value increases. AT&T also excels at customer service, though Xfinity isn’t too far behind. We recommend reflecting on which features you value most as we dive into a detailed comparison.AT&T vs Xfinity overviewAT&TXfinityACSI rating69/10061/100Bundles withSatellite TV, PhoneCable TV, Phone, Home Security# of states serviced2139Speed range5Mbps – 1000Mbps15Mbps – 2000MbpsInternet typeDSL, FiberCableData cap1TB1TBPrice range$50 – $90$25 – $70Contract length1 yearMonth-to-month, 1 year, 2 yearsCustomer serviceOne of the biggest pain points of internet service is customer service. Billing discrepancies, miscommunications, endless phone trees, price hikes, and unreliable connections all plague the industry. To compare providers on this aspect, we analyzed customer satisfaction ratings from J.D. Power and the American Customer Satisfaction Index (ACSI). A comparably well-rated provider is more likely to appease concerns, offer fair pricing, and promptly solve technical issues.AT&T often ranks well for its customer service. AT&T rates second place with a 69/100 from the ACSI (just behind Verizon’s 70/100). The company also won the J.D. Power award for customer service in the East and South regions with a 5/5. Although everyone’s experience can vary, with AT&T, you have a much better chance of experiencing smooth interactions and accurate billing.While Xfinity by Comcast doesn’t rate quite as well as AT&T, its customer service isn’t as bad as you’d think. The company has earned itself a pretty public reputation for poor customer service — likely attributed to visibility (it’s widely available) and a few public incidents. Xfinity’s customer service scores from the ACSI have steadily improved each year. In 2019, they scored 61/100, placing them in fourth of the eleven nationwide providers ranked. Comcast was actually the J.D. Power award recipient for customer satisfaction in the North Central region, with a 5/5 overall. Though your experience may not be as seamless as it might be with AT&T, Xfinity is far from the worst internet service provider.Speed packagesAT&TXfinitySpeed ranges·  15Mbps·  10Mbps·  118Mbps·  125Mbps·  150Mbps·  1100Mbps·  1100Mbps (fiber)·  1300Mbps (fiber)·  11000Mbps (fiber)·  25Mbps·  75Mbps·  100Mbps·  175Mbps·  200Mbps·  275Mbps·  300Mbps·  500Mbps·  600Mbps·  1000MbpsThe actual speeds and plans available to you will vary depending on your address. One neighborhood could only have access to one provider and two speeds plans, while another might have three providers to choose from and six speeds plans from each.AT&T is available in 21 states and has both DSL and fiber-optic internet services, although both are rarely available in the same area. AT&T’s fiber service is mostly found in dense urban areas, while DSL reaches rural neighborhoods. Its fiber internet typically comes in three speeds, 100Mbps, 300Mbps or 1000Mbps, and is best suited to intense internet users. If AT&T DSL service is available to your home, there are generally a wide variety of potential speed options. You could be offered anywhere from 5Mbps to 100Mbps, a speed sufficient for casual internet use. All of AT&T’s plans, regardless of the speed, usually start at $50 per month. Although the exact offerings are pretty varied depending on location, we appreciate that AT&T can accommodate a wide range of internet users.

    Xfinity by Comcast offers cable internet service to 39 states. Cable internet is more widely available than fiber and more reliable than DSL. In the FCC’s 2018 Fixed Broadband Report, Xfinity consistently delivered customers faster speeds than advertised. Advertised plans range from 25Mbps to 1000Mbps, starting at around $40 per month (a bit cheaper than AT&T’s starting rate). You also have a few different contract options with Xfinity — month-to-month (for a slightly higher monthly rate), 1 year, and 2 years. Xfinity’s internet plans are reliable, widely available, flexible, and budget-friendly.Bundling optionsConsidering the quality of a provider’s bundling options is important for those who want more than just internet service. Getting TV, internet, and phone service from the same provider will save you money and be simpler to manage.Bundling your services with AT&T can come with a lot of perks. Popular bundling promotions can help lower your combined monthly fees, reduce or even eliminate initial setup or installation charges, and in some cases, even a visa gift card. Even without the promotional savings, AT&T’s satellite TV service, DIRECTV, is a great option. In our review of TV providers, DIRECTV was a clear fan favorite. DIRECTV has six-channel packages to choose from, impressive sports programming, and a powerful DVR.With Xfinity, you can bundle your internet and TV services with home security. In our review of Xfinity’s home security, we like how easy it was to customize your starting equipment package and the seamless integration with Xfinity’s other services. You can control the automation and security system from your TV with the remote, for example. Though not as impressive as DIRECTV, Xfinity’s TV service is pretty satisfactory. You’ll have plenty of channel packages to choose from and a perfectly standard DVR service.If you…Then it would be best if you went with:Here’s why:Need fast and reliable speeds…XfinityXfinity recently bumped up all speed tiers, and SpeedTest rated Xfinity by Comcast the Fastest fixed Internet Service Provider in 2018.Are a TV junkie…AT&TIf the quality of your TV service is a bigger priority than internet service, AT&T is for you. Its DIRECTV service is one of our favorite TV providers. Bundling with AT&T also comes with extensive promotional perks.Want a home security system…XfinityXfinity is one of the only internet providers that lets you bundle your service with a home security system — perfect for seamless integration into your home.Value customer service…AT&TAT&T is rarely beat in customer satisfaction ranking from the ACSI and J.D. Power. You’re most likely to experience accurate billing, prompt resolutions and consistent service with AT&T.How to compare internet companiesCheck availabilityYour very first step when searching for an internet provider is to find which ones actually service your address. Chances are you’ll have few options — the Institute for Local Self-Reliance reported that 39% have access to only one broadband provider. There’s no use in comparing internet companies that aren’t available to your address. To find the providers that service your home, you can ask your neighbors, input your address directly into popular provider’s sites, and use online resources like Allconnect.Determine the speeds you needOnce you know which providers are options, you’ll need to compare the plans they offer. Internet plans are based on the speed and bandwidth you’ll purchase. To figure out how much speed your home needs, you’ll need to consider the demand of your home’s internet activity and the number of devices connecting to the internet (everything from computers to smart thermostats). We’ve consulted network experts, FCC reports, and online guides to building a chart that should help you find a potential baseline speed.Light UseModerate UseHigh UseVery High Use1 – 3 devices5 – 10Mbps15Mbps25Mbps50Mbps4 – 8 devices15Mbps25Mbps50Mbps100Mbps8 – 10 devices25Mbps50Mbps100Mbps150Mbps10+ devices50Mbps100Mbps150Mbps200+ MbpsLight use: emails, web browsing, social media, SD video streamingModerate use: music streaming, occasional online gaming, streaming HD video on one or two devices.High use: Multiple devices streaming HD video simultaneously, multiplayer gaming, video conferencing.Very high use: Multiple devices streaming HD or 4K video simultaneously, large file downloading, multiplayer gaming, video conferencing.Vet for valuePrice alone won’t dictate the best deal. There are a few factors that will influence the value of an internet package. Installation and equipment fees, post-contract price hikes, and restrictive contracts can all influence how much you’ll actually pay. Enticing promotional offers and bundling opportunities should be considered too. Essentially, we recommend you take your time shopping around and compare the smaller details before signing up.

    Who is the best internet service provider?

    Most internet providers are actually pretty similar to each other in speed options, prices, and perks. The best ISP for you will depend on what features you prioritize. If you care more about customer service than price, for example, AT&T is probably a better fit than Xfinity. Check out our review of the best internet providers for a comprehensive comparison of the most popular providers.

    What type of internet connection is best?

    There are a few different kinds of technology that can connect you to the internet. They each have different strengths. Fiber-optic internet uses glass cables to transmit data; it’s super fast and reliable but expensive to build out (and thus not widely available). Cable internet is the most popular type of internet and usually comes at a fair price for solid speeds. DSL internet uses existing telephone wires, so it has great availability.However, it’s also pretty unreliable and may not deliver the speeds you pay for. Satellite internet is best for remote locations where other internet types can’t access — it comes in only one speed and is usually more pricey.

    What internet speed is best for gaming?

    Online gaming demands a more advanced internet connection. Fiber-optic internet is likely best if available in your area because it has matching upload and download speeds for sending and receiving data without lag. You’ll also want to look for a provider with generous data caps. We’ve built a full guide and digital calculator to help you find the best internet package for your gaming hobby. More

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    Best internet provider in Boston 2021: Top ISPs

    Founded in September 1630, Boston is one of the oldest cities in the United States. Although Boston is well-known as a center of culture and industry, the actual city proper only extends about 50 square miles. That means the people who call Boston home usually live in tight quarters compared to most places in the nation, and the same goes for businesses in the area. When space is limited, the competition is high, and Internet Service Providers (ISPs) who do business in the city must compete in a steep playing field, which can work to the benefit of the consumer. As a result, Boston’s home state of Massachusetts has one of the highest internet speed connections in the US, according to Statista. We’ve compiled the best choices for internet service in Boston that will fit the needs of everything from casual internet users to people who require high-speed connections for their home office. The three best internet providers in BostonVerizon Fios — Best for high-speedXfinity — Best for availability RCN — Best for flexible plansThe best Boston internet providers: summed upVerizon FiosXfinityRCNDefining traitHigh-speedAvailability Flexible plansConnection typeFiberCable/fiber; WiFiCableDownload speeds (Mbps)100, 300, 94025, 100, 200, 300, 600, 1,000100, 250, 500, 940Prices starting at$39.99$39.99$29.99Contract lengthNone or 12–24 monthsNone or 12-24 monthsNoneData capNoneOne terabyteNone

    Best for high-speed

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    Verizon Fios uses a 100% fiber-optic network to deliver high-speed internet to its customers. For most of the Internet’s recent history, DSL and cable have been the two main kinds of internet connection, while fiber-optic is a long-awaited third choice for consumers. However, Verizon Fios has limited availability and potential buyers should make sure that it’s available in their area.If available, Fios is a solid choice for people who need fast internet that will perform at maximum Mbps. Fios utilizes fiber-to-the-home (FTTH) to connect internet users directly to the company’s wider fiber network, which shaves off more time in between clicking a website over the connection and delivering that website’s information to your computer at home.Price: $39.99 – $79.99Speed and Data: 100 Mbps – 940 Mbps/No data capPlans/Packages: 100 Mbps Speed, 300 Mbps Speed, Gigabit ConnectionContract Options: No contract, 12 months, 24 months

    Best for availability

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    Comcast Xfinity uses a cable connection for their internet services. This company is available far and wide, and most Bostonians should have no trouble accessing Xfinity’s internet offerings, including WiFi, regardless of where the person lives. Due to their size and coverage, Xfinity has become known as one of the gold standards for ISPs based in the U.S.Xfinity has the most choices available on internet plans, and it offers many bundles with its services, as well. Although most of Xfinity’s internet service is operated through cable connections, the company’s highest-speed packages—Gigabit and Gigabit Pro—actually use a Hybrid Fiber-Coax (HFC) network, which gives users even more reliability and connection speed.Price: $39.99 – $299.99Speed and Data: 15 Mbps – 1,000 Mbps/One terabyte data capPlans/Packages: Performance Starter, Performance Plus, Performance Pro, Blast! Pro, Extreme Pro, Gigabit, Gigabit ProContract Options: No contract, 12 months, 24 months

    Best for flexible plans

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    RCN uses a cable connection to bring its internet service into homes and businesses. Operating mostly around New England, this company has the smallest coverage range out of the three ISPs, but it does have a significant presence in Boston, so anyone interested should check to see if RCN is available in the area. This company is a good bet for more casual internet users or people who change living arrangements frequently because RCN doesn’t require a contract for any of their plans, and the installation process is fairly straightforward and inexpensive. Cancel anytime without worrying over cancellation fees and the headache of getting out of a costly contract. Price: $29.99 – $54.99Speed and Data: 15 Mbps – 940 MbpsPlans/Packages: 100 Mbps Internet, 250 Mbps Internet, 500 Mbps Internet, Gig InternetContract Options: No contract required

    How we found the best internet providers in BostonFinding the best internet service providers in Boston means focusing on what each company does best and what makes them stand apart from the competition. We dug into the details to determine key features that will help consumers decide which choice is best for them.Coverage: Coverage is essential for an ISP. If the company doesn’t provide coverage in the desired location, then the service will be unavailable. Fios, Xfinity, and RCN all cater to the Boston area. Although all choices are available in parts of Boston, it’s a safe bet that Xfinity will have the highest rate of coverage, due to the company’s ubiquity in most metropolitan areas.Value: The value each ISP offers to consumers depends on what type of internet service is needed. When it comes to deals and bundles, Xfinity is a great choice, due to the sheer amount of choices the company offers. As far as speed and reliability go, Fios’s fiber-optic connection is hard to beat. Casual internet users or people on the move might choose RCN, due to the ease of signing up and canceling the service at any time.Customer satisfaction: When it comes to customer satisfaction, the internet service provider industry is notorious for having low satisfaction ratings. We looked at the American Customer Satisfaction Index (ACSI) and J.D. Power to find out how these companies measured up. At ASCI, Fios scored 70 out of 100 for 2018 and 2019, which is the highest mark of any ISP on the list. Xfinity scored 60 and 61 out of 100 for 2018 and 2019, respectively, and RCN did not receive an individual score as it is ranked in the “all others” category at 64 percent for 2019. We also looked at J.D. Power’s 2019 U.S. Internet Service Provider Satisfaction Study for the East region of the U.S., and Verizon came in first with an overall satisfaction ranking of five out of five. Comcast Xfinity came in third with an overall satisfaction rating of three out of five, while RCN was not included on the list.

    How many internet service providers are there in Boston?

    Although Verizon, Xfinity, and RCN are three of the major ISPs operating in Boston, a quick internet search will yield over 25 different choices, so there are plenty of options for Bostonians.

    What is the most common kind of internet connection in Boston?

    Cable and DSL are the most commonly available internet connections in the Boston area. While fiber internet is available in parts of Boston, its limited network makes Cable and DSL the most widely used internet connections.

    Is WiFi available for home internet service in Boston?

    Most ISPs available in Boston like Xfinity offer WiFi capabilities with its home internet services, and WiFi automatically comes with many of the plans depending on the provider’s equipment.  More

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    Best internet provider in Charlotte 2021: Top ISPs

    Money.com released its annual 100 Best Places to Live in the U.S., and a Charlotte neighborhood secured fifth place. Charlotte, NC, has old-world southern charm and bustling cosmopolitan vibrancy. Additionally, there are several noteworthy internet service providers in Charlotte, NC.If you’re a resident (or about to become one) of Charlotte, one of the first services you’ll probably be in search of is internet service. There are plenty of providers offering everything from DSL to cable broadband to high-speed fiber-optic service — how will you know which one is best for you? Our review of Charlotte internet providers can help you explore and compare your options.AT&TGoogle FiberSpectrumWindstreamDefining traitBest BundlesBest FeaturesWidest Charlotte CoverageBest ValueConnection typeFiberFiberDSLFiberDownload speeds (Mbps)100Mbps300Mbps1000Mbps1000Mbps200Mbps100MbpsPrices starting at$50 per month$70 per month$49.99 per month$37 per monthContract length12 monthsNoneNoneNoneData cap1TB or unlimitedNoneNoneNone

    Best for bundles

    AT&T

    If you prefer to keep your home phone, internet and TV on one bill, AT&T is a good option. The provider offers a small selection of affordable bundles to meet your needs. Take a closer look at what AT&T has to offer in Charlotte, NC:Price: Internet prices start at $50 per month for 100 or 300Mbps download speeds. The fastest tier comes in at $70 per month.Speed and Data: AT&T Fiber is available in Charlotte at three speeds. Choose from 100 or 300Mbps with a generous data limit of 1TB. Or upgrade to their highest-tier plan of 1000Mbps download speeds and no data cap.Plans/Packages: AT&T will throw in free installation when you sign up for a package. AT&T will throw in free installation, saving you $99. The Internet and U-verse TV package features fiber optic internet and 180 channels of U-verse TV for $79.99 per month with no data limits on internet usage. Add digital home phone services to the bundle and pay just $99.98 per month.Contract Options: AT&T requires a 12-month service agreement for internet service or the bundles they offer.

    Best features

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    Google’s foray into internet services ranks them as providers with the most (and best) features in our review. Google Fiber is only available in 18 cities at this time, but that number is set to expand. When you sign up for Google Fiber high-speed internet, you’ll also receive free installation and 1TB of free cloud storage.Google Fiber features:Price: Google Fiber in Charlotte costs $70 per month for fast 1000Mbps speeds.Speed and Data: Most data providers only promote their download speeds, which are considerably faster than their upload speeds. Google Fiber is unique because they claim 1000Mbps download and upload speeds, making uploads of photos and files just as fast as downloading a video game or movie. Besides lightning-fast download and upload speeds, Google Fiber doesn’t throttle speeds or cap data.Plans/Packages: You can add Fiber Phone for an extra $10 per month.Contract Options: Google Fiber doesn’t require any contracts or commitments.

    Widest Charlotte coverage

    Charter Spectrum

    Spectrum Internet service is available to all Charlotte residents. The internet provider wins our award for widest coverage because 100% of Charlotte residences are eligible for Spectrum internet.Spectrum features:Price: Spectrum offers 200 Mbps speeds for $49.99 per month to Charlotte area residents. The internet service plan also comes with free access to Spectrum hotspots nationwide. You can connect any of your devices when you’re away from home to an available hotspot and save on your mobile data.Speed and Data: Charlotte residents can expect Spectrum internet speeds up to 200 Mbps.Plans/Packages: Besides internet services, you can add Spectrum TV for live streaming of your favorite channels. You can use your TV subscription wherever you are through the Spectrum TV app.Contract Options: Spectrum doesn’t require you to commit to a contract. Internet prices are guaranteed for the first 12 months of service, but you may cancel at any time.

    Best value

    Windstream

    Choosing an internet provider based solely on price often comes with drawbacks — lower speeds or limitations on your monthly data usage. Windstream tops our list for best value because they have one of the lowest prices for high-speed internet without many inconvenient restrictions you’d expect when choosing a low-cost provider.Windstream features:Price: Windstream provides internet to all Charlotte residents, starting at $37 per month for the first year and $45 per month after.Speed and Data: Windstream advertises a speed of 100Mbps, although the average project range of streaming is 73 to 125Mbps. There are no data caps or overage charges, so you don’t have to worry about that affecting online streaming habits.Plans/Packages: For extra savings, you can bundle DIRECTV and phone service with your internet. The home phone service includes unlimited calls nationwide.Contract Options: Windstream doesn’t require you to sign a long-term contract — plus, you can cancel the service at any time.

    How did we find the best internet providers in Charlotte?

    We analyzed a dozen companies to find the best internet providers in Charlotte. Some of the key features we looked for are:Coverage: Internet providers who offer widespread coverage throughout Charlotte make our list of best internet providers. Transferring your service if you move is a perk of being signed up with a provider with larger area coverage.Value: We weighed the pricing vs features of all the available Charlotte internet service providers in determining which offer readers the most value. Some of the features we looked at were speed, packages, contract lengths, and data caps.Customer Satisfaction: Satisfaction ratings from the American Customer Satisfaction Index (ACSI) and J.D. Power were also considered. Because most internet service providers earned mediocre customer satisfaction ratings, we examined industry averages to understand better which internet providers resolved customer service issues best.

    What is Google Fiber?

    Google Fiber is Google’s new high-speed internet service. It’s only available in select cities, including Charlotte, North Carolina. Packages start at $50 per month for 100 to 1000Mbps.

    How fast is internet service in Charlotte?

    Depending on the Charlotte, NC neighborhood, you’ll have access to speeds of up to 1000Mbps.

    Is fiber internet faster than broadband cable?

    Yes, fibre internet is faster than broadband cable. Fiber optic internet is delivered straight to your home through fibers that can carry light. Broadband internet is carried on coaxial cable wires and is shared with other neighborhood users, potentially slowing down your speeds when several users are online at once.

    What is a data cap?

    The larger the movie or music files you stream, or the more photos or videos you may upload or download, the more data or bandwidth you use. Many internet providers will limit the amount of monthly data. If you reach your limit, your internet provider may shut off your internet or slow your speed down. More

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    Best internet provider in Indianapolis 2021: Top ISPs

    Indianapolis residents have several options when it comes to internet service. The FCC found that most Indy homeowners and renters can choose from at least three different internet providers, regardless of the area. The top three internet providers in Indianapolis we determined are AT&T, Spectrum, and Xfinity. They each have different terms and conditions, prices, and contract lengths.If you’re new to the area, having to choose from the internet options available may be overwhelming. We’re breaking it down for you to save you time. Read on for our review to see how the best Indianapolis internet providers compare.The three best internet providers in IndianapolisThe best Indianapolis internet providers: summed upAT&TSpectrumXfinityDefining traitFastest speedsBest for no commitmentsBest home bundlesConnection typeDSL & fiberBroadband cableBroadband cableDownload speeds (Mbps)100 Mbps300 Mbps1000 Mbps200 Mbps25 Mbps100 – 200 Mbps300 Mbps600 Mbps1000 MbpsPrices starting at$40 per month$49.99 per month$20 per monthContract length12 months for internet, 24 months for the TV portion of the bundleNone12 monthsData cap1 TB or unlimited for 1000 Mbps planNone1 TBAll information accurate as of 02/24/2020.

    Fastest speeds

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    If you and your family stream music, movies, or like to play online games, fast speeds are essential. AT&T has the highest-speed internet service in Indianapolis, so everyone at home can access the internet without lag time.Price: Internet prices start at $40 per month for 100 or 300 Mbps download speeds, depending on your area. Or you can opt for 1000 Mbps fiber internet for $60 per month.Speed and Data: Depending on where in Indianapolis you’re based, you may have access to DSL or Fiber. Fiber is the fastest, with speeds up to 1000 Mbps, although the DSL 100 to 300 Mbps should be fast enough for most users.Plans/Packages: AT&T offers 18 internet and TV bundles starting at $79.99 per month, based on the internet speed of your choice — 100, 300 or 1000 Mbps.Contract Options: AT&T internet in Indianapolis requires signing a 12-month service agreement for service. The TV portion of the bundle requires a longer, two-year agreement.

    Best for no commitments

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    If you’re not sure how long you plan on staying in Indianapolis, you’ll need an internet provider offering no contracts. Spectrum is the best choice for Indy residents who prefer no long-term commitments.Price: Spectrum offers 200 Mbps speeds for $49.99 per month to Indianapolis residents. You’ll also receive access to all Spectrum hotspots nationwide so you can connect your devices to your Spectrum internet service while you’re traveling.Speed and Data: Spectrum’s broadband cable service provides Indianapolis internet speeds of up to 200 Mbps.Plans/Packages: You can bundle your internet plan by adding Spectrum TV, a subscription service. Spectrum TV can be used outside of your home by way of the Spectrum TV app.Contract Options: Spectrum doesn’t lock customers into a contract. Your internet prices are guaranteed for 12 months, but you may cancel at any time.

    Best home bundles

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    Xfinity by Comcast is the Indianapolis internet service provider accessible to most residents. The company’s xFi expands your home WiFi network so all devices can access the network without compromising speed. This provider also has the largest number of speeds available, so you can select the best plan without paying for more than you need.Price: Xfinity internet prices start at $20 per month for 25 Mbps. Depending on your area, you may have up to five internet service options, based on speed. Prices vary though so be sure to enter your address for an accurate quote.Speed and Data: With Xfinity, Indianapolis residents will have their choice of five speed plans: 25 Mbps, 100 – 200 Mbps, 300 Mbps, 600 Mbps, and 1000 Mbps. Except for the highest-tier plan, all Xfinity plans limit data at 1 TB.Plans/Packages: You’ll have access to Xfinity bundles with your choice of high-speed Internet, voice and cable TV. A bundle including internet and cable TV ranges in price between $30 and $60 per month.Contract Options: Xfinity internet and bundles come with a minimum 12-month contract.

    How did we find the best internet providers in Indianapolis?

    We analyzed internet providers in Indianapolis to bring you the best. Some of the essential features we considered were:Coverage: The top internet providers selected have widespread service throughout Indianapolis. It’s usually best to sign up with a larger provider if you foresee having to move in the next year or two, so you can transfer your service and avoid cancellation penalties.Value. There’s more to value than pricing. We looked for the best Indianapolis internet providers offering you the most bang for your buck. Besides pricing, some of the features we looked at were speed, contract lengths, equipment and data caps.Customer Satisfaction. Satisfaction ratings from the American Customer Satisfaction Index (ACSI) and J.D. Power play an important part in our review. Most internet service providers earned mediocre customer satisfaction ratings, so we looked at industry averages to get a better picture of which internet providers handled and solved customer service issues best.

    How fast is internet service in Indianapolis?

    Depending on the Indianapolis, IN neighborhood you live in, you may have access to internet speeds as fast as 1000 Mbps.

    How much internet speed do I need?

    According to Xfinity, 25 Mbps is enough for one to two devices, 100 to 200 Mbps is enough for eight devices at a time, 300 Mbps for up to 11 devices, 600 Mbps for 12 or more devices and 1000 Mbps for unlimited devices, all without affecting speeds. Besides speed, you should also be mindful of how much data you will be downloading or streaming. Many plans cap the amount of data you can use.

    What is a data cap?

    The larger the movie or music files you stream, or the more photos or videos you may upload or download, the more data is required. Many internet providers will limit your monthly data by slowing down your speeds, turning off your web surfing ability for the month, or charging you additional usage fees. It’s important to know how your internet provider approaches data caps to save yourself from the surprise of a high internet bill due to data overage charges. More

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    Best internet provider in Las Vegas 2021: Top ISPs

    Las Vegas is a city filled with plentiful luxuries and conveniences, but surprisingly, internet service isn’t always one of them. Many of the most popular internet providers in the region, such as AT&T and Comcast, don’t offer high-speed internet service in most of Las Vegas. This can make finding reliable internet a challenge. Thankfully, we’ve done the hard work to help you narrow down the best internet options Las Vegas has to offer.The three best internet providers in Las VegasThe best Las Vegas internet providers: summed up Cox CommunicationsCenturyLinkViasatDefining traitBest for bundlingBest for high speedsBest satellite alternativeConnection typeCable, fiberDSL, fiberSatelliteDownload speeds (Mbps)10 Mbps, 30 Mbps, 150 Mbps, 300 Mbps, 940 Mbps100 Mbps, 940 Mbps12 Mbps, 25 Mbps, 30 MbpsPrices starting at$29.99/mo.$49/mo.$50/mo.Contract length12 monthsNone24 monthsData capUp to 1 TB/mo.Up to 1 TB/mo.None

    Best for bundling

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    If you need TV and/or phone service for your home in addition to internet service, Cox Communications has the best bundling options in the Las Vegas area. There are five speeds available, from 10 Mbps to 940 Mbps, and plans start at the low rate of $29.99 per month for the lowest speeds. However, once you get up to higher speeds, Cox does tend to be a bit pricier than competitors.Aside from offering bundling options, Cox Communications also has the widest range of internet speeds available in the Las Vegas area. This means you can tailor your internet service to meet your exact requirements and not pay for anything more than you need.Price: $29.99/mo., $39.99/mo., $59.99/mo., $79.99/mo., or $99.99/mo.Speed and Data: 10 Mbps, 30 Mbps, 150 Mbps, 300 Mbps, or 940 MbpsPlans/Packages: Internet only, internet + TV, internet + TV + landlineContract Options: 12 months

    Best for high speeds

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    Many households today want to be able to stream, search, and download from multiple devices at once – especially homes with large families. If you’re looking for the top available internet speeds, CenturyLink is the best answer. Their 940 Mbps Fiber Gigabit internet service costs just $65/mo. with no contracts. You’ll also get a free modem and installation, plus Price For Life, which guarantees the same low rate as long as you keep service with CenturyLink. This is fantastic news when other internet providers make a habit of hiking up rates after the first year or two.Price: $49/mo. or $65/mo.Speed and Data: 10 Mbps or 940 MbpsPlans/Packages: Internet only, internet + TV, internet + TV + landlineContract Options: No contracts

    Best satellite alternative

    While modern internet is preferable for its speed and affordability, due to the geography of Las Vegas, high-speed internet simply isn’t available in many areas. If you’re struggling to find an internet provider that will deliver cable or DSL service to your home, satellite is the next best option. Although speeds are just a fraction of the high-speed options, they’re sufficient for most casual home users. The advantage is that satellite is available just about anywhere by simply installing a satellite dish.Viasat is one of the top-rated satellite internet providers in the Las Vegas area. WhistleOut praised the provider for not including data caps in its contracts and maintaining relatively low prices compared to satellite competitors. Wirefly gave the service 4 stars. Note that Viasat isn’t currently rated by organizations like J.D. Power or the Better Business Bureau, although it is BBB accredited.Price: $50/mo., $70/mo., or $100/mo. (increase after 3 months)Speed and Data: 12 Mbps, 25 Mbps, or 30 MbpsPlans/Packages: Internet only, internet + TV, internet + TV + landlineContract Options: 24 months

    How did we find the best internet providers in Las Vegas?

    Here are a few of the key features we considered for each Las Vegas internet service provider.Coverage. Las Vegas is a notoriously difficult city for finding internet coverage. Therefore, we excluded providers that didn’t service the majority of the area and instead focused on providers with a stronger presence.Value. Internet service can be expensive. We want you to get the most value possible for your hard-earned money. In evaluating providers, we took a hard look at what you were getting for the price.Customer Satisfaction. Customer satisfaction ratings from websites like J.D. Power and the Better Business Bureau are crucial in understanding how satisfied existing customers are with service from a provider. We used unbiased reviews in our decision making.

    What are the best internet providers in Las Vegas?

    Cox Communications and CenturyLink offer the best wired internet options in Las Vegas, while Viasat is a great satellite alternative.

    What types of internet service are available in Las Vegas?

    Cable, DSL, and fiber internet are all available in certain parts of Las Vegas, but not all. If you’re struggling to find an internet provider that services your address, we suggest looking into satellite as an alternative. More

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    Best internet provider in New York 2021: Top ISPs

    The Big Apple is host to some of the nation’s biggest internet providers. Internet speeds certainly keep up with the hustle of New York, often reaching 940 Mbps. In many locations, New Yorkers will have several high-speed options to choose from. After months of researching the nation’s largest internet providers, we found four of the best available in New York. In our research, we discovered each provider was very similar in starting cost, speed options, and contract structures. Though the exact offer you receive will depend on your address, we’re confident you can find a provider that meets your priorities.The four best internet providers in New YorkVerizon FiOS — Best fiber internet // Best customer serviceSpectrum — Best additional perks // Best contract perks// Best additional/promotional offersRCN — Cheapest starting priceOptimum — Best for long-term priceThe best New York internet providers: summed upVerizon FiOSSpectrumRCNOptimumConnection typeFiber-opticCableCableCable, Fiber-opticDownload speeds (Mbps)100 Mbps – 940 Mbps60 Mbps – 940 Mbps50 Mbps – 940 Mbps20 Mbps – 940 MbpsPrices starting at$40 / mo.$45 / mo.$30 / mo.$30 / mo.Contract lengthMonth-to-month, 1 year, 2 yearNoneNoneNoneData cap1 TBNoneNoneNoneJ.D. Power Customer Satisfaction Score5/53/5N/A3/5

    Best fiber internet

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    Verizon’s fiber-optic internet service has extremely exclusive availability. With about 82% coverage, New York is one of the lucky few states where residents can sign up — if Verizon services your address, it’s worth consideration. Verizon FiOS offers a superfast and reliable internet connection powered by fiber-optic technology. Speed plans typically range from 100 Mbps to 940 Mbps at $40 to $80 per month. Verizon FiOS plans are best suited for larger households and frequent internet use. If your home is often streaming, gaming, uploading, or downloading, a FiOS plan can support more demanding activity.The provider also has a reputation for top-tier customer service. On the American Customer Satisfaction Index (ACSI), Verizon FiOS outranks all other internet providers with a 70/100. Verizon also won J.D. Power’s award for customer satisfaction. Within the internet industry, Verizon has a proven track record of offering reliable service, satisfactory customer care, and clear communication.

    Best additional perks

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    Spectrum is the most popular provider, with 99% coverage in New York. Although Spectrum is a cable internet provider, its 940 Mbps speeds are fast enough to rival fiber-optic connections. Plans often start at $45 for 100 Mbps in cities like Syracuse, Albany, and Rochester. For most New York cities we compared plans in, customers will only have that one 100 Mbps internet plan option. It may be excessive for smaller households, but it comes at the same price as many lower speed plans from other providers. Spectrum’s plans come without any caps on data usage too.Spectrum really shines when it comes to additional perks and enticing package structure. Spectrum comes with no contracts (therefore no termination fees), and a 30-day money-back guarantee. If you’re ever unhappy with Spectrum’s service, you can cancel or switch providers with ease. If you’d like to bundle multiple services (like TV or phone), there are additional perks like free installation and free DVR service.

    Cheapest starting price

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    RCN is a smaller cable company with most of its availability on the East Coast. It offers a range of fast internet options from 155 Mbps to 940 Mbps. Most customers will be perfectly satisfied with its smallest tier, often offered at just $30 a month. Many New York residents may receive an offer for free installation too. RCN’s plans come without a contract and a 2-year price guarantee on some plans. Customers are free to leave or change providers without breaking a contract of incurring a fee.If you’d like to bundle your internet service with TV, RCN has two package options. You can pair either a 63+ basic channel package or a 297+ comprehensive package. It’s a choice between two extremes, but the pricing is usually fair. On some offers, you can choose 940 Mbps and a 297+ channel bundle for $5 cheaper than purchasing the 940 Mbps internet service alone. Specific plans may vary by location, but we generally found RCN will offer customers significant value.

    Best for long-term price

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    Optimum by Atlice is likely an internet option for New Yorkers who live in Brooklyn, Bronx, Poughkeepsie, and Peekskill. The most common internet speed options we found were 200 Mbps, 300 Mbps, and 400 Mbps. Some neighborhoods will have access to Optimum’s fiber-optic service that can deliver 940 Mbps. Optimum doesn’t express any explicit data usage limit, but do note in fine print that there may be a fine for unreasonable usage. Unless you’re streaming video 24/7 all month or running an internet-intensive business, it’s unlikely you need to worry about data usage.Prices sometimes start at $30 per month and many packages come with free installation. The most unique and enticing detail about Optimum’s service is that the provider promises those prices will be your monthly rate “for life.” Optimum also offers customers a 30-day money-back guarantee. If you aren’t thrilled with the quality of your service, you can get a full refund when requested within 30 days of signing up. Even if you become unsatisfied later down the line, Optimum’s service comes without contracts.

    How did we select the best internet providers in New York?

    There are several key features we consider when evaluating internet providers.Coverage: Many Americans, 39% according to the Institute for Local Self-Reliance, have access to only one broadband internet provider. When consumers have choices they’re more empowered to find the best fit for them, so we generally favored providers with a wider range of nationwide coverage. When comparing providers in New York, we consider the companies that cover the largest percentage of the state.Value: Comparing prices amongst providers won’t offer a comprehensive picture of the best. We had to go beyond price and evaluate what those packages included. For example, one company could offer 10 Mbps for only $20, while another offers 100 Mbps for $40. While the second package is double the price, the speed it offers is ten times faster (more value). We also considered additional package perks, contract lengths, and data caps.Customer Satisfaction: When it comes to customer service, internet providers have a pretty bad reputation. The best providers will have a track record for offering more impressive service. We used ratings from the American Customer Satisfaction Index (ACSI) and J.D. Power to get a sense of each company’s customer satisfaction. Well-rated providers were evaluated on reliability, billing, value, and communication.

    How fast is the internet in New York?

    All of New York’s most popular providers are capable of super-fast internet speeds that reach 940 Mbps. That kind of internet connection can support a full household of smart devices, video streaming, gaming, and downloading.

    How much does internet cost in New York?

    Your price will vary depending on a lot of factors, like your location, plan choice, and add-ons. In our research we typically found internet costs in New York start at around $30-$45 per month for the base speed. Prices can reach up to $70 per month if you’re interested in the fastest-available connections. Bundling services, installation, and equipment rental can all increase your monthly price too. More

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    Best internet provider in Portland 2021: Top ISPs

    Portland is a digital powerhouse, with some of the fastest available download speeds. There are many internet service providers, but there are only three that offer strong coverage throughout the city. Xfinity and CenturyLink are available to the vast majority of Portland residents, while Earthlink serves less than half the city with just a 45% service area.With nearly 90% of Oregon’s residents connected to broadband internet, the state ranks among the highest in the US when it comes to providing high-speed internet.Using the latest data available, we have found the cheapest and best internet service providers for your needs, all of which offer great value, affordability, and reliability in the Portland area.The three best internet providers in PortlandThe best Portland internet providers: summed upXfinityEarthLinkCenturyLinkDefining traitBest for heavy streamingBest dataBest valueConnection typeCable, fiberDSL, fiberDSL, fiberDownload speeds (Mbps)Up to 2,000 MbpsUp to 1,000 MbpsUp to 1,000 MbpsPrices starting at$39.99$49.95$45Contract length12 or 25 months12 months12 monthsData cap1 TBUnlimited1 TB

    Best for heavy streaming

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    With speeds of up to 2Gbps, Xfinity is excellent for gamers or those who do a lot of video uploads. Many plans require money upfront, although special offers could discount your entire installation cost. Data is capped at a reasonable 1 TB of data  each month.Price: $39.99, $49.99, $54.99, $64.99, $69.99, $70, $79.99, or $299.95 per monthSpeed and Data: 25, 100, 200, 250, 300, 600, 1,000, or 2,000 Mbps Plans/Packages: Performance Plus 60 Contract – $39.99/month Performance Starter – $39.99/month Performance Plus 60 – $49.99/month Performance Pro 150 Contract – $54.99/month Performance Pro 150 – $64.99/monthBlast! 250 Contract – $69.99/month Blast! 250 – $79.99/monthGigabit – $70/month Gigabit Pro – $299.95/monthContract Options: 12 months; 25 months for Gigabit and Gigabit Pro

    Best for data

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    Earthlink offers fiber and DSL internet service to Portland, with plans reaching speeds of up to 1Gbps and contract terms that last 12 months. There are no data caps, which means that you will never be charged for pricey data overages. There is also 24/7 support and a free resource center with anti-spyware and anti-virus tools that are included with your service. Norton 360 and file backup services are also available at an additional cost.Price: $49.95, $59.95, $69.95, $79.95, $89.95, or $99.95 monthlySpeed and Data: 15, 30, 80, 100, 200, or 1,000 MbpsPlans/Packages: HyperLink 15Mbps – $49.95/monthHyperLink 30Mbps – $59.95/monthHyperLink 80Mbps – $69.95/monthHyperLink 100Mbps – $79.95/monthHyperLink 200Mbps – $89.95/monthHyperLink 1Gbps – $99.95/monthContract Options: 12 months

    Best overall value

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    CenturyLink offers fiber or DSL with home phone services. Coverage is flexible, with speeds up to 100 Mbps for DSL or up to 940 Mbps for fiber internet. Residential plans come with 1TB of data for the monthly data limit. There are no contracts, but you must sign up for paperless billing to benefit from CenturyLink perks. Price: $49 or $65Speed and Data: 20, 40, 80, 100, 940 Mbps; all plans come with 1TB of data each monthPlans/Packages: CenturyLink Internet with Price for Life 20 Mbps – $49/monthCenturyLink Internet with Price for Life 40 Mbps – $49/monthCenturyLink Internet with Price for Life 80 Mbps – $49/monthCenturyLink Internet with Price for Life 100 Mbps – $49/monthFiber Gigabit $65/monthContract Options: None

    How we found the best internet providers in PortlandIn order to determine the best internet providers in Portland, we considered a number of key factors that impact a company’s internet service, which include:Coverage: Internet providers can vary from state to state, so we look for the best companies that service Portland, Oregon, with low cost and reliable internet service. Xfinity is known as a national leader for internet, but CenturyLink and EarthLink are also prevalent in Oregon.Value: Reliability and coverage are important, but so is value. With flexible plans, these three providers offer reliable service for everyone from the occasional web browser to the competitive gamer. We also consider things like contract terms, data limits, and extra perks to create a well-rounded portrait of Portland’s best internet providers. Some companies like Xfinity offer standard 12-month contract terms, but Earthlink leads the pack with unlimited data on its plans.Customer satisfaction: Internet providers do not typically rate high on the customer satisfaction scale. However, in J.D. Power’s 2019 U.S. Internet Service Provider Satisfaction Study, Xfinity earns an overall ranking of four out of five stars, with its highest scores in overall satisfaction as well as performance and reliability. CenturyLink holds a three out of five with its lowest scores in performance and reliability, although it maintained average scores in other areas. Earthlink is unrated, but the Better Business Bureau (BBB) awards Earthlink an A rating. CenturyLink has a D and Xfinity’s parent company Comcast Corporation has a C because both companies have formal complaints filed against them.Portland internet FAQ

    Who is the best internet provider in Portland?

    Xfinity offers the best speeds, but its top tier plans are more expensive than the industry average. Ultimately, the best internet provider for you will depend on what companies service your specific neighborhood and what kinds of plans are available.

    How much internet speed do I need?

    How much internet you need depends on how many devices are in your home and how you use them. When considering your internet speed needs, consider the following recommendations from CenturyLink:Web browsing: 1 MbpsOnline gaming: 1 to 5 MbpsHD video streaming: 5 to 8 MbpsDownloading large files:  50+ Mbps

    What are Mbps?

    Mbps is the abbreviation for megabits per second. This measures how quickly data is transferred over the internet. The higher Mbps offered in a package, the faster and more reliable the internet connection speed will be. More

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    Optus and TPG will have some 900MHz 5G spectrum set aside

    Image: Chris Duckett/ZDNet
    Minister for Communications Paul Fletcher has directed the Australian Communications and Media Authority to set aside spectrum for Optus and TPG in the upcoming auction of low-band sub-1GHz spectrum. “This will guarantee these operators the opportunity to acquire 10MHz of 900MHz band spectrum at the auction to support continuity of services. Optus and TPG Telecom rely heavily on their 900MHz holdings for their national mobile networks,” the minister said in a statement.The Australian Competition and Consumer Commission (ACCC) previously said it was worried about the low-band holdings of Optus. “Optus’ ability to compete effectively in the mobile services market will likely be constrained if it does not acquire more sub-1GHz band spectrum in the 850/900MHz allocation,” the competition watchdog wrote in April. “In particular, there is a risk that Optus may not be able to roll out 5G technology widely and efficiently in Australia in the absence of more sub-1GHz spectrum.” At the time, the ACCC was not impressed by the concept of setting aside spectrum. “The recommended allocation limit provides a reasonable opportunity for Optus and TPG to acquire spectrum in the 900MHz band that would enable them to continue to provide existing services,” the ACCC said.

    “The limit also allows a potential price-based allocation process to determine the value that Optus and TPG place on the ability to continue to provide existing services in the band, which is likely to result in a more efficient allocation of spectrum than if a set aside was in place.” Nevertheless, the set aside direction has taken place, as well as Fletcher limiting how much spectrum a single operator can have in the 850MHz and 900MHz bands. In metro areas, the limit will be 40%, or 82MHz, while in regional and remote areas that ceiling will be raised to 45% or 92MHz. The auction is expected to begin in late November or early December. The ministerial decision was welcomed by Optus. “We applaud the minister for standing by what he knows is in the best interests of Australians, despite our largest competitor throwing their massive weight behind a scare campaign to close out competition from regional Australia,” Optus vice president for regulator and public affairs Andrew Sheridan said. “Regional Australians will benefit from continued access to competitive services and choice, an outcome our largest competitor sought to deny. The decision also reflects the considered advice of the independent consumer regulator, the Australian Competition and Consumer Commission, while still cleverly addressing some of the complexities of technical limitations of these bands.” Elsewhere on Monday, NBN announced it would be creating 44 more business fibre zones, which allows businesses to get a full fibre Enterprise Ethernet connection, as well as reduced rates and connection fees. The new zones will cover 60,000 businesses, and be available from September. In NSW, the new zones are: Northern Beaches, Camden, Casino, Cessnock, Hunters Hill, Lithgow, Nelson Bay, Singleton, Wauchope, and Lake Macquarie – West covering Morisset, Toronto, West Wallsend, and Edgeworth. Victoria will get zones in Balwyn-Surrey Hills, Bentleigh, Cowes, Eltham, Glenroy, Hampton-Sandringham, Hastings-Tyabb, Melton, Ocean Grove, Rosebud, Tatura, Torquay, and Yarrawonga. Queensland gains Ayr, Dalby, Emerald, Goondiwindi, Hervey Bay, Nambour, North Lakes, Warwick, and Yeppoon. Western Australia receives Cottesloe, Joondalup, Maddington, and Collie. South Australia gets business zones in Goolwa, Modbury, Naracoorte, Port Pirie, and Stirling. Tasmania gets one zone in George Town and Bell Bay, while the ACT will get business fibre in Gungahlin and Tuggeranong. NBN said it will have 284 business fibre zones capable of hooking up 850,000 businesses around the nation. Related Coverage More