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    How Apple plans to train its AI on your data without sacrificing your privacy

    Sabrina Ortiz/ZDNETMost AI providers try to enhance their products by training them with both public information and user data. However, the latter method puts a privacy-conscious company like Apple in a difficult position. How can it improve its Apple Intelligence technology without compromising the privacy of its users? It’s a tough challenge, but the company believes it has found a solution. Synthetic data vs real dataOpenAI, Google, Microsoft, and Meta train their products partly by analyzing your chats. The goal is to improve the reliability and accuracy of their AIs by scraping data from real conversations. While you can generally opt out of this type of data sharing, the process for doing so varies for each product. This means the responsibility falls on you to figure out how to sever the connection.Also: Will synthetic data derail generative AI’s momentum or be the breakthrough we need?Apple has always prided itself on being more privacy-focused than its tech rivals. To that end, the company has relied on something called synthetic data to train and improve its AI products. Created using Apple’s own large language model (LLM), synthetic data attempts to mimic the essence of real data. Also: Want AI to work for your business? Then privacy needs to come firstFor example, the AI may create a synthetic email that is similar in topic and style to an actual message. The objective is to teach the AI how to summarize that email, a feature already built into Apple Mail. Apple’s solution: ‘Differential privacy’The problem with synthetic data is that it can’t replicate the special human touch found in real-world content. This limitation has led Apple to adopt a different approach, known as differential privacy. As described by Apple in a blog post published Monday, differential privacy combines synthetic data with real data. Here’s how it works. Also: Apple’s AI doctor will be ready to see you next springLet’s say Apple wants to teach its AI how to summarize an email. The company starts by creating a large number of synthetic emails on various topics. Apple then generates an embedding for each synthetic message to capture key elements such as language, topic, and length. These embeddings are sent to Apple users who have opted into analytics sharing on their devices. Each device selects a small sample of actual user emails and generates its own embeddings. The device then determines which synthetic embeddings most closely match the language, topic, and other characteristics of the user emails. Through differential privacy, Apple identifies which synthetic embeddings were the most similar. In the next step, the company can curate these samples to further refine the data or begin using them to train its AI. Also: Forget the new Siri: Here’s the advanced AI I use on my iPhone insteadAs one example provided by Apple, imagine that an email about playing tennis is one of the top embeddings. A similar message is generated by replacing “tennis” with “soccer” or another sport and added to the list for curation or training. Altering the topic and other elements of each email helps the AI learn how to create better summaries for a wider variety of messages. More

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    Spotify goes down: What we know, plus our favorite alternatives to try

    Elyse Betters Picaro / ZDNETIf your Spotify is having issues, you’re not alone. Thousands of people are reporting problems with the music streaming app.Earlier this morning, social media was flooded with frustrated comments as users began reporting issues with streaming music on the popular service. For some, the app would load, but songs wouldn’t play. For others, the app wouldn’t load at all. The issue seems to be affecting every version of Spotify, including the app, the web player, and the desktop app. Spotify is investigatingSpotify confirmed the issue just before 9am ET, writing on X, “We’re aware of some issues right now and are checking them out!” The Spotify support page later explained, “We’re seeing reports from users that the app isn’t loading properly or that they’re experiencing playback issues. Others report that they’re having issues accessing the Support site.” Also: Are you an aspiring independent author? Spotify wants to buy your short-form audiobookReports on DownDetector.com spiked at the same time, reaching around 50,000 reports just before 10am. Outage reports were on the decline by 11am, but that could be because users are either tired of reporting the problem or no longer feel the need to. The company hasn’t explained what caused the issue or when it expects to restore service. By 10:30am, speculation was swirling that the issue was the result of a hack, but SpotifyStatus on X says that’s not true. With more than 675 million users, Spotify is the world’s most popular music streaming app. More

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    Your Android phone is getting a new security secret weapon – how it works

    Tatiana Maksimova/Getty Images A new security feature from Google means that Android devices might soon start rebooting automatically — and that’s not a bad thing. In a recent Google Play Services update, Google details how your Android phone will soon reboot if you haven’t used it for three consecutive days.  How reboots help This is […] More

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    Surfshark is our pick for best value VPN, and you can save up to 87% on plans right now

    Charlie Osborne/ZDNETOur VPN expert regularly tests out VPNs so you don’t have to, and right now, ZDNET’s pick for best value VPN is available for a steal. That’s right. For a limited time, you can snag Surfshark VPN for just a few dollars thanks to the brand’s birthday sale. Plus, save big on Surfshark’s antivirus service, too. Here are the details. Also: The best VPN services of 2025Now until April 30, take advantage of Surfshark’s two-year Starter VPN bundle More

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    Windows warning: Don’t delete that weird ‘inetpub’ folder. Already did? Here’s your fix

    Lance Whitney / Elyse Betters Picaro / ZDNETWindows 10 and Windows 11 users who installed last week’s April Patch Tuesday updates may have noticed a strange new folder appear on their system drive, or C drive. Also: 10 pesky Windows 11 24H2 bugs still haunting PCs despite several patchesNamed “inetpub,” the folder is associated with Microsoft’s IIS (Internet Information Services), a component for hosting a website on your PC.  If you do not use IIS, you may think the new folder is unnecessary and simply delete it. Not so fast.Leave it aloneThe new folder is needed, though not for IIS. Instead, it is part of a security fix designed to squash a bug that could leave your PC vulnerable to attack. Specifically, the CVE-2025-21204 security flaw involves a scenario in which symbolic links are not handled properly and, therefore, could be exploited by an attacker to access or modify certain files and folders. Also: How to replace your Windows 11 Start menu with a better alternative – including my favoriteThat certainly sounds like a glitch that needed to be patched. The problem is that Microsoft failed to communicate why the inetpub folder was added. That led to confusion among Windows users and likely prompted many to delete the folder, thinking it had been created by mistake. To address the confusion, Microsoft told Windows Latest that users should not remove the folder. The company also updated its advisory to clarify the purpose of the folder. Also: Windows 11 is getting a secret weapon for boot failures – how it works”After installing the updates listed in the Security Updates table for your operating system, a new %systemdrive%inetpub folder will be created on your device,” Microsoft said. “This folder should not be deleted regardless of whether Internet Information Services (IIS) is active on the target device. This behavior is part of changes that increase protection and does not require any action from IT admins and end users.”If you see the inetpub folder in Windows, just leave it alone.  More

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    5 warning signs that your phone’s been hacked – and how to fight back

    Apple / Elyse Betters Picaro / ZDNETYour mobile phone is a treasure trove of personal and confidential information. That’s why it’s a prime target for hackers who want to compromise or steal your data. Through malicious apps and websites, phishing attacks, and other threats, an attacker can gain control of your device through spyware. But how can you tell if your phone has been hacked or tapped?Also: Biometrics vs. passcodes: What lawyers recommend if you’re worried about warrantless phone searchesAmy Clark, managing editor of consumer reviews site Techreport, has put together a helpful guide on the threat of phone hacking. The guide shares advice on how to tell if your phone may have been hacked and how to fight back against the hacker.Warning signs of a phone hack1. Battery drains more quickly than usual. Any spyware installed on your phone is constantly running to snoop on your activity and send the data to the hacker. This means that your battery is going to drain faster than usual. Be aware of any unusual drops in your battery charge. Check your phone’s battery settings to see if the level is falling more dramatically.2. Your phone is running more slowly. Does your phone feel more sluggish than usual, or are apps crashing or freezing? Those could be signs that someone has hacked into your device. Keep track of how long it takes to launch apps or carry out other actions to gauge if the performance is lagging. More

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    5 ways to avoid spyware disguised as legit apps – before it’s too late

    rob dobi/Getty Images Several government security agencies worldwide are warning people about spyware that’s been snooping on mobile phone users’ private data. An advisory from the various agencies issued on Wednesday reveals that the spyware variants have been targeting users connected to Taiwanese independence and similar movements. Known as Badbazaar and Moonshine, the two spyware strains have […] More