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calvindexter / DigitalVision Vectors via Getty Images ZDNET’s key takeaways Customer experience officer is still a relatively new role. A majority of experience officers are fresh to their position. Officers spend time with customers and analyzing key metrics. Get more in-depth ZDNET tech coverage: Add us as a preferred Google source<!–> on Chrome and Chromium […] More
Yuichiro Chino/Moment via Getty ZDNET’s key takeaways Automation can help ease the strain of a busy day. There are specific tools and features available for automation. Some tools do have a steep learning curve. Get more in-depth ZDNET tech coverage: Add us as a preferred Google source<!–> on Chrome and Chromium browsers. Every day, you perform repetitive […] More
Razer Blade 14 Kyle Kucharski/ZDNETRazer is holding a back-to-school sales event on its website, and it’s discounting its latest laptop models. For a limited time, the 2025 Razer Blade 14 More
Garmin Index Sleep Monitor <!–> ZDNET’s key takeaways The Garmin Index Sleep Monitor is available for $170 in S/M and L/XL sizes. The band is very comfortable and lightweight, the monitor tracks up to seven nights of sleep, and the sleep/recovery metrics are well integrated into the Garmin Connect ecosystem. It’s still fairly expensive for […] More
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Adam Breeden/ZDNETZDNET’s key takeawaysMost smart TVs have USB ports that are greatly underutilized.The outputs can be used to broadcast local media files, troubleshoot bugs, download updates, and more.I’ve been using my USB port to play older media files, especially when the internet is down.Get more in-depth ZDNET tech coverage: Add us as a preferred Google source More
Kyle Kucharski/ZDNETZDNET’s key takeawaysA restart fixes freezes, errors, and update issues.A reset clears all data to fix major glitches.Use restart first, reset only as a last resort.Get more in-depth ZDNET tech coverage: Add us as a preferred Google source More
CHRISTOPH BURGSTEDT/SCIENCE PHOTO LIBRARY via Getty Images ZDNET’s key takeaways: Claude Opus 4 and 4.1 can now end some “potentially distressing” conversations. It will activate only in some cases of persistent user abuse. The feature is geared toward protecting models, not users. Anthropic’s Claude chatbot can now end some conversations with human users who are […] More
