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    Your Roku TV is getting 4 new features soon – including a big one for movie nights

    Maria Diaz/ZDNETIf you’re dealing with streaming overload and can’t decide what to watch, Roku is rolling out new free features to help make your decision a little easier. Designed to help you discover new shows, these features showcase trending content, new content, and what’s in theaters now. There’s also a new “Surf Mode” that brings Reels and TikTok-style viewing to your TV.What’s new on RokuTop trending: Roku will let you see what everyone is watching with new “Top 10 Movies” and “Top 10 TV Shows” rows. These rows, which refresh daily, will spotlight the most searched titles across Roku’s expansive library. You’ll find them under the “New & Popular” tab as well as the Movies and TV destinations. More

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    CX goes AI-first: NiCE’s acquisition of Cognigy signals a major customer service inflection point

    imaginima/Getty Images The B2B technology market has been in a state of deep freeze for well over two years, since the Fed began increasing interest rates, raising borrowing costs, and making funding more difficult.  Mergers and acquisitions (M&A) activities, particularly in the customer experience (CX) and contact center as a service (CCaaS) spaces, have stalled. […] More

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    How to clear the cache on your Windows 11 PC (and why it greatly improves performance)

    Elyse Betters Picaro/ZDNETIf your computer desktop looks a little chaotic and you’re noticing some performance slowdown, it might be time to do a cleanup. The best way to keep things running smoothly is to ensure you’re running the most updated version of Windows (you’d be surprised how many folks’ devices are several updates behind). But if you’re up-to-date, there are other things you can do to optimize.Also: A decade of Windows 10: Chaos, Cortana, and conspiracy theories that never panned outWindows has a few helpful utilities that can free up some space (and they’re already on your PC). These utilities aren’t intended for large-scale repairs, but can help make things run faster by cutting excess weight.Regular computer usage results in stored cache files that can become corrupted and outdated, leading to operational quirks and slower boot times. Clearing this cache and other temporary files can improve performance and keep things running optimally. Here’s how.  More

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    This handy NordVPN tool flags scam calls on Android – even before you answer

    NordVPN / Elyse Betters Picaro / ZDNET ZDNET’s key takeaways NordVPN can detect a scam call before you answer it.The Scam Call Protection is only for NordVPN Premium Android users.Future features include caller ID for legitimate calls and an option to report.Your phone rings, but the call is from an unknown number. Should you pick it up? It could be important. Or it could be a scam call. You’re not sure what to do. Well, a new tool from the folks at NordVPN could help you decide.Scam Call ProtectionNow baked into the NordVPN Android app (in the US only for now), a new feature named Scam Call Protection tries to determine the nature of a call before you answer it. Also: Warning: Protect your phone from choicejacking before it’s too late – here’s howDesigned for NordVPN Premium users, the protection analyzes a call’s metadata without accessing the content of the call. If the call is deemed to be spam, the tool will flash a warning message next to the phone number so you don’t have to waste time picking it up. How to set it upTo set up Scam Call Protection, download and turn on the NordVPN app on your Android phone. In the app, head to the Threat Protection screen and turn on the feature. You’ll then be directed to your Android settings to complete the setup. Also: The best mobile VPNs of 2025: Expert tested and reviewedFollow the instructions to enable all the required settings. Go back to the NordVPN app, and the protection will now be in place. More