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    Outdated IT help desks are holding businesses back – but there is a solution

    Muhammet Camdereli/iStock/Getty Images Plus Follow ZDNET: Add us as a preferred Google source<!–> on Chrome and Chromium browsers. ZDNET’s key takeaways Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging help desk systems, businesses […] More

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    How I’m bringing back physical media – and the 5 home theater gadgets helping me do it

    The centerpiece of my home theater setup is the Hisense U8N, which I was able to go hands-on with before. While it’s still an excellent TV, you’ll want to pick up its successor, the U8QG instead. It has an even better refresh rate of 165Hz, which can be bumped up to 288Hz for console gaming. It also features an improved Mini-LED panel with up to 5,000 nits of brightness for better visibility in direct sunlight and harsh overhead lighting. It’s also Pantone-Validated for color accuracy, so you’ll get more lifelike images.Dolby Atmos and Dolby Vision IQ give you virtual surround sound and enhanced detailing to provide an immersive experience while streaming movies, music, console games, and shows. On the topic of console gamers, they will appreciate the native support for AMD FreeSync Premium Pro VRR to prevent screen tearing and stuttering. My favorite feature is that the Hisense TV lineup supports the PlayStation Remote Play app, so I can leave the console in the living room and play games or watch DVDs on the Hisense U8K we have in the bedroom. Read more: Hisense U8QG review More

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    5 ways Mercedes F1 harnesses data and the latest tech to perfect race day performance

    NurPhoto/Contributor/NurPhoto via Getty Images Get more in-depth ZDNET tech coverage: Add us as a preferred Google source<!–> on Chrome and Chromium browsers. Steve Riley, head of IT operations and service management at Mercedes-AMG PETRONAS F1 Team, gave ZDNET a tour of his racing team’s state-of-the-art technology campus in Brackley, UK, and reflected on the impact […] More

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    Samsung is giving away free 65-inch TVs right now – here’s how to get one

    Samsung’s Neo QLED QN90F 100-inch TV is impressive to see in person. Kerry Wan/ZDNETCinema-sized TVs have gained a small but dedicated following since brands like Samsung and Hisense unveiled their super-sized models earlier this year. And if you’ve been on the fence about buying one for your own home theater, Samsung is offering a free 65-inch Crystal UHD U8000F TV when you purchase either a 98-inch QN90F More