Jack Wallen/ZDNETRecently, I set up a new Android phone to review. The process went exactly as expected, and I ended up with a phone configured with the unlock PIN I typically use for review phones. After an update, the phone required the PIN for unlocking, but no matter how many times I typed the PIN, it would not unlock. Something had gone wrong, and I needed to access the phone for the review. Fortunately, I had encountered this situation before and knew exactly what to do. My only option was to perform a factory reset, which meant I would need to set the phone up again. This wasn’t too problematic, as I hadn’t had much time to use the device yet. Had the phone been in use for months, however, it could have been a bigger issue.Also: Wiping your Android phone? Here’s the easiest way to erase all personal dataFactory resetting an Android device is not all that hard. This is especially true if you use a password manager for all your accounts, which means you do not have to worry about remembering all of those login credentials, as the app can auto-fill usernames and passwords (and do so much more securely than if you were using the built-in password manager to save passwords). The process worked, and I set up the phone and reviewed it. So, how did I perform this reset, and what can you do to avoid going through the same process? The answer is, “not much.” Android used to offer a feature where you could enter the wrong PIN or password multiple times, prompting a recovery email to the associated account. Unfortunately, Google has removed this option.Also: How to clear your Android phone’s cache and make it feel like new for 2025Now, if you forget your PIN, pattern, or password, your only option is a factory reset. If you can’t unlock your phone to access the reset options in Settings, don’t panic. I’ll show you what to do. How to factory reset your phone without unlocking it If biometrics aren’t working because you had to reboot the phone after an update or issue, and your PIN, pattern, or password isn’t working, here’s what to do. Keep in mind, this technique may vary by phone, but the process should be similar across manufacturers. More