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    Netgear announces new cybersecurity and privacy features for Armor product

    Networking hardware giant Netgear has announced a slate of new cybersecurity and privacy-focused features for one of its most popular products.The Netgear Armor security product, which is built into most routers like Orbi and Nighthawk, will now come with new threat detection features designed specifically for smart appliances. The new features include sensitive data protection — which blocks attempts to send login information, banking data, social security numbers and moreover encrypted networks — as well as an anomaly detection tool that uses machine learning algorithms to monitor how your connected devices usually operate. The system blocks any activity that is considered “out of the ordinary.”Netgear Armor will also try to shield connected smart devices from bots and brute force attacks while also stopping denial-of-service attacks and protecting networks against malicious intrusions through exploits. Netgear Armor is available to customers who have certain Wi-Fi 6 routers, and the company said it planned to roll out the tools to a wider audience in the coming weeks. Right now, Netgear Armor is free for 30 days and then costs $99.99 for a yearly subscription. David Henry, president of connected home products and services at Netgear, explained that it could be overwhelming for people to know what to do to keep themselves and their information safe with the explosion of connected devices in the home. Henry said the company added the features after realizing “that a new type of security solution was needed.”

    There are an array of threats facing smart TVs, smart thermostats, light switches, home theater systems, security cameras, game consoles, smart speakers, tablets, smartphones and other smart home gadgets.The company cited a report from Bitdefender that found the number of vulnerabilities in smart TVs and cameras grew precipitously between 2019 and 2021. Netgear said in a statement that the security system is built into the router and eliminates “the need and cost for multiple security subscriptions or software.” The company also offers a cybersecurity program for devices and computers along with the subscription.  More

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    Nikon partnership nods to big ambitions for 4D sensing company

    Aeva
    A company that makes an innovative type of lidar that modulates frequency (by far the most commonly commercialized method is to modulate amplitude) is taking aim at the industrial automation space with a new partnership. Aeva is entering into a strategic partnership with Nikon that will bring micron-level measurement capabilities to the industrial automation and metrology spaces.Nikon is a big player in metrology and industrial automation markets, serving customers that include major global automotive OEMs and aerospace industries. For Aeva, a far newer player, that market position will help bring FM lidar technology to market far faster than going it alone.Frequency modulation is not a common approach among commercialized lidar developers. As I’ve written before, companies using AM lidar modulate the amplitude of pulsed waves from a spinning laser array and then calculate the time it takes for the light to bounce back. It uses the information to get a fix on objects in the sensing field, such as other cars or pedestrians.To date, over 95 percent of the $1.1 billion “lidar bubble” is invested in companies pursuing AM sensing. So it must be pretty rock solid, right?Not according to companies like Aeva, along with a small handful of other firms, modulate the frequency of the laser wave instead of the amplitude. The lasers don’t pulse, as AM lidar does. Instead, small frequency changes are made to a continuous wave. The sensor then measures Doppler effect, defined as an increase or decrease in the frequency of waves as the source and observer move toward or away from each other. According to advocates of doppler lidar, conventional AM lidar is highly vulnerable to interference from sunlight and other sensors. It’s also computationally intense and error-prone in the way it deduces the velocity of objects over multiple frames of data. AM lidar uses all kinds of computational tricks to determine the velocity of objects, which is made more complex by the high error rate caused by lighting inconsistencies and sun glare.The technology has obvious applications in autonomous driving systems, but Aeva’s ambitions are much broader, targeting the booming industrial automation sectors.

    “This marks a milestone for Aeva’s expansion strategy beyond autonomous driving applications. We’re excited to work closely with a leader like Nikon in an established market with massive growth potential as we accelerate our expansion into industrial applications, targeting product release in 2025,” says Soroush Salehian, Co-Founder and CEO at Aeva. “By leveraging our common core LiDAR chip architecture that we’ve already developed for automotive applications, we can bring industry leading costs to volume scale, which we believe has the potential to upend the growing industrial automation industry.”Ava was founded in 2017 by former Apple engineers Salehian and Mina Rezk, and their big appetite for a variety of sectors is reflected in the multidisciplinary team of engineers and operators the company has onboarded. Areas of possible application include consumer electronics, consumer health, industrial robotics, and security.”Our 4D LiDAR on chip technology has the capability to provide unparalleled performance through proprietary software on existing hardware,” says Rezk, Co-Founder and CTO at Aeva. “This solution will achieve measurements with micron-level accuracy and will unlock entirely new applications beyond autonomous driving. Nikon is a world leader when it comes to delivering high precision industrial solutions of the highest quality, and we’re thrilled to collaborate to bring our unique technology to industrial applications.” More

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    Google makes Titan security keys simpler

    Google has simplified its range of Titan security keys by dropping its Bluetooth Titan Security Key and making greater use of NFC.Moving forward, NFC will now be offered on both the USB-A and USB-C keys, which means that most users will be able to streamline their keys down to a single unit.Must read: Best security keys: Protect your online accounts
    If you have an older system with USB-A ports, Google recommends that you buy a USB-A + NFC security key, which should work with most smartphones and tablets. This is the key recommended for iPad users who have a Lightning port on the iPad (they will also need an Apple Lightning adapter).USB-A + NFC security key
    Google
    If you have a more modern system that makes use of USB-C, then the key for you will be the USB-C + NFC security key.USB-C + NFC security key
    Google
    Bluetooth Titan Security Keys will continue to work, and warranties will continue to the honored by Google.The USB-A+NFC security key, which comes with a USB-A to USB-C adapter, costs $30, while the USB-C+NFC security key costs $35. Both are available from the Google Store.

    A good alternative to Google’s Titan security keys are the YubiKey line, and come in a wide variety of options.  More

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    Digital Rights Watch and EFA push for right to repair to quash tech giant monopoly power

    Digital Rights Watch (DRW) and Electronic Frontiers Australia (EFA) have sternly warned that if big tech giants including Apple, Google, Amazon, and Microsoft continue to be allowed to behave as monopolies when it comes to repairs, it could stifle innovation and competition. “Repair monopolies held by major tech companies, heavy handed Digital Rights Management (DRM) technologies, and onerous restrictions on documentation, parts, and third-party repair options significantly harm Australian consumers, innovation, and the planet,” they said in a joint submission [PDF] for the Productivity Commission’s right to repair inquiry. The pair believes introducing the right to repair would be one way to address that market imbalance.”A right to repair would enable consumers to make use of an inbuilt market mechanism to counter attempts at abuse of market power,” the submission said. “This counterbalance to market power would act as a kind of automatic stabiliser without the need to involve market regulators to intervene if a market failure occurred. We believe this is particularly important for technology products as the majority of such products are not manufactured in Australia.”The submission pointed out how Apple, for instance, uses “serialisation” to actively prevent independent repair of their iPhones. According to the pair, serialisation prevents hardware to be replaced even with identical parts made by the same manufacturer, unless the serial number of that component matched that which it originally was bought with.”It is inevitable that premature replacements of technological products will continue to occur at some degree, due to consumers choosing to purchase new items. Yet we believe it is important to address negative externalities created by manufacturers that actively promote a ‘disposable technology’ culture,” it said.

    “The development of a right to repair may play a role in discouraging technology companies from such practices, and motivate them to pursue other, more environmentally sustainable revenue models. “The right to repair will also be essential in order to create a culture shift away from wasteful consumer habits. We cannot expect consumers to take part in a circular economy if the mechanisms and incentives are not in place for them to do so, or if the incentives are actively antithetical to a circular economy.”The submission added that if repairs remained monopolised, technology manufacturers would be creating additional barriers to careers and hobbies in technology. “Digital skills and hardware skills are fundamentally intertwined, and the ability to take apart and fix hardware, as well as inspect its code, is a critical part of developing these skills necessary to build a future-proof economy,” it said. “Proprietary machinery that deliberately obfuscates its components to ensure it cannot be repaired by third parties further abstracts the relationship between humans and the tools we use, which makes this educational journey much more difficult.”The DRW and EFA also took the opportunity to highlight that as the commission investigates how to best approach right to repair, factors such as digital security, environmental sustainability, and issues related to fairness should not be overlooked. They pointed out, for instance, that under the Competition and Consumer Act 2010, vendors are not currently required to service and repair goods for their full useful life, rather only for a “reasonable” amount of time. However, implementing a right to repair that includes software as well as hardware would ensure potentially vulnerable devices can be made safe.”A right to repair would ensure that vulnerable devices purchased by consumers can be made safe by repairing the software running on those devices, thereby reducing the threat to themselves and to others,” it said. “This would not require the participation of the vendor, which may no longer exist, and would prevent consumers from being punished for ‘jail-breaking’ devices they own and sharing the code, if the software vendor is no longer supporting the device. This facilitates community-based software support and repair efforts, as well as supporting the rights of a hardware owner to install software of their choice on their devices.”Meanwhile, the National Farmers’ Federation (NFF) noted the cost of inaction with respect to repairs could result in higher repair cost; inability to use preferred repairer outside of the authorised dealer network, who is often more experienced and qualified; long distance travel to access authorised repairs as use of local repairers would void warranties; and significant delays in repairs, which the NFF described as being be “fatal” for a farm business. The NFF also knocked back claims that access to software for the purpose of right to repair would supposedly harm public safety or cybersecurity. “Any right to repair regime would not entail an open access data regime, where there is a free-for-all with respect to consumers’ repair data. A properly defined right-to-repair regime would put consumers in the driving seat in providing access to their data, where they see benefit, and the use of data would be governed by the development of codes on the use and dissemination of data,” the NFF said in its submission [PDF]. “The claims … [are] unfounded.” Communications Alliance, on the contrary, argued that enabling unauthorised repairers to use uncertified parts or install uncertified firmware on devices, could result in making devices vulnerable to hacking or illegal interception. “We are concerned by the commission’s assertion in the draft report that security concerns may be overstated. Cybersecurity is a key focus for government, and the ACCC is actively working to educate and protect consumers from scams,” the Australian telco body stated in its submission [PDF].”Allowing unauthorised third-party repairers to work on these devices, and/or to use unapproved replacement parts, could both impact connectivity and create risks to communication networks — which are deemed critical infrastructure by government and subject to extensive rules and regulations to ensure they are protected,” the Communications Alliance added.MORE ON RIGHT TO REPAIR MOVEMENT  More

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    KT sees Q2 profit jump 38% on back of 5G and content

    South Korean telco KT saw operating income jump 38.5% from the year prior during its second-quarter thanks to high demand for 5G and content services. On Tuesday, the company said it recorded 6 trillion won in sales, and 476 billion won in operating income during the second quarter. It is an increase of 2.6% and 38.5% respectively from the previous year. KT said it saw growth across the board with its content and 5G services performing especially well during the quarter. Its IPTV service saw sales increase 14.5% from the previous year. The telco credited the growth to stay-at-home culture and homeschooling trend caused by the COVID-19 pandemic. KT also saw its average revenue per subscriber increase 3% compared to the previous year during the quarter. The telco said this was from its increasing number of 5G subscribers. As of the second quarter, the company had accumulated 5.01 million 5G subscribers, it said. Its data centre and cloud services for enterprises also performed relatively well, seeing a 6.2% sales increase from the previous year. Meanwhile, compatriot telco LG Uplus last week also reported year-on-year growth during the second quarter.

    The company posted 3.34 trillion won in sales and 268 billion won in operating income, an increase of 2.2% and 12%, respectively, from the previous year. LG Uplus also credited its 5G services for the uptick. Its total number of 5G subscribers as of the end of the second quarter was 3.72 million, an increase of 108% from the previous year. The telco said it expected to beat its annual target of 4.5 million 5G subscribers before year-end. Its solutions for enterprises, such as smart factories, saw a 34.3% year-on-year sales increase during the quarter, LG Uplus added. Meanwhile, last month, KT launched its 5G standalone service, becoming the first carrier in the country to offer mobile services wholly on 5G networks. South Korea is planning to allocate more 5G spectrum in November to promote 5G-related services. More from Korea More

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    Apple to refuse government demands of expanding scanning beyond child abuse

    Image: Apple
    Apple has produced an FAQ [PDF] in response to criticism levelled at it after announcing plans to have devices scan for child abuse material in images uploaded to iCloud. The child sexual abuse material (CSAM) detection system will have devices running iOS 15, iPadOS 15, watchOS 8, and macOS Monterey matching images on the device against a list of known CSAM image hashes provided by the US National Center for Missing and Exploited Children (NCMEC) and other child safety organisations before an image is stored in iCloud. If a hashing match is made, metadata that Apple is calling “safety vouchers” will be uploaded along with the image, and once an unnamed threshold is reached, Apple will manually inspect the metadata and if it regards it as CSAM, the account will be disabled and a report sent to NCMEC. Much of the criticism has revolved around the idea that even if Apple was well-intentioned and currently limited, the system could be expanded by Apple alone, or following a court order, it could hunt for other types of material. Apple said its processes were designed to prevent that occurrence from happening. “CSAM detection for iCloud Photos is built so that the system only works with CSAM image hashes provided by NCMEC and other child safety organizations,” Apple said. “There is no automated reporting to law enforcement, and Apple conducts human review before making a report to NCMEC. As a result, the system is only designed to report photos that are known CSAM in iCloud Photos.

    “In most countries, including the United States, simply possessing these images is a crime and Apple is obligated to report any instances we learn of to the appropriate authorities.” On the prospect of being forced to add other hashes to its dataset, Apple referred to its past refusals to help US law enforcement. “Apple will refuse any such demands,” it said. “We have faced demands to build and deploy government-mandated changes that degrade the privacy of users before, and have steadfastly refused those demands. We will continue to refuse them in the future. “Let us be clear, this technology is limited to detecting CSAM stored in iCloud and we will not accede to any government’s request to expand it. Furthermore, Apple conducts human review before making a report to NCMEC. In a case where the system flags photos that do not match known CSAM images, the account would not be disabled and no report would be filed to NCMEC.” Apple claimed its system would prevent non-CSAM images being injected and flagged since the company does not add the set of hashes used for matching, and humans are involved in the verification process. “The same set of hashes is stored in the operating system of every iPhone and iPad user, so targeted attacks against only specific individuals are not possible under our design,” Apple said. “As a result, system errors or attacks will not result in innocent people being reported to NCMEC.” The iPhone maker reiterated its claims that the solution had privacy benefits over being able to scan images uploaded to it. “Existing techniques as implemented by other companies scan all user photos stored in the cloud,” it said. “This creates privacy risk for all users. CSAM detection in iCloud Photos provides significant privacy benefits over those techniques by preventing Apple from learning about photos unless they both match to known CSAM images and are included in an iCloud Photos account that includes a collection of known CSAM.” Apple also said the feature would not run if users have iCloud Photos disabled and would not work on “private iPhone photo library on the device”. On the scanning of images in iMessage, Apple expanded on the requirements for parents to be alerted once a family group is created and parents opt-in. “For child accounts age 12 and younger, each instance of a sexually explicit image sent or received will warn the child that if they continue to view or send the image, their parents will be sent a notification. Only if the child proceeds with sending or viewing an image after this warning will the notification be sent,” it said. “For child accounts age 13-17, the child is still warned and asked if they wish to view or share a sexually explicit image, but parents are not notified.” Apple said it was looking at adding “additional support to Siri and Search to provide victims — and people who know victims — more guidance on how to seek help”. Although the CSAM system is currently limited to the US, Cupertino could soon be facing pressure from Canberra to bring it to Australia. On Monday, the government unveiled a set of rules for online safety that will cover social media, messaging platforms, and any relevant electronic service of any kind. The provider is expected to minimise the availability of cyberbullying material targeted at an Australian child, cyber abuse material targeted at an Australian adult, a non-consensual intimate image of a person, class 1 material, material that promotes abhorrent violent conduct, material that incites abhorrent violent conduct, material that instructs in abhorrent violent conduct, and material that depicts abhorrent violent conduct. The expectations also boast additional expectations, such as that the provider of the service will take reasonable steps to proactively minimise the extent to which material or activity on the service is or may be unlawful or harmful. Australia’s eSafety Commissioner will have the power to order tech companies to report on how they are responding to these harms and issue fines of up to AU$555,000 for companies and AU$111,000 for individuals if they don’t respond. Related Coverage More

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    Best cable internet provider 2021: Top picks compared

    Consumers are spoiled for choices in many areas, including when trying to choose the best cable internet provider. However, because cable internet is more popular than satellite internet, customers also enjoy lower starting prices. Furthermore, cable internet is easily accessible, meaning faster download speeds and higher data caps.To narrow down the best cable and internet, we considered criteria such as customer service, fastest speeds, data caps and pricing, although in most cases, prices will be based on where you live and current deals.Charter SpectrumComcast XfinityMediacomCox Comm.Best forNo data capsFastest speedsPackage customizationPC gamersReviews.com Sore3.2/53.6/53.4/53.4/5Data capUnlimited1.2TB200GB – 6TB1TBDownload SpeedsUp to 940MbpsUp to 2000MbpsUp to 1000MbpsUp to 940MbpsJ.D. Power Customer Satisfaction*712/1000730/1000670/1000723/1000ACSI score63/10066/10059/10061/100Information accurate as of March 2021*J.D. Power’s 2020 Residential Internet Service Provider Satisfaction Study average rating for all regions. Based on a 1000-point scale.

    Best for no data caps

    Charter Spectrum

    Reviews score: 3.2 | Starting price: $49.99/month | Download speed: 940Mbps | ASCI score: 63/ 100 |Charter Spectrum is our only top pick to offer no data caps. Mediacom comes close to offering a deal as generous with data caps that reach 6000 GB — but internet junkies and workaholics will rejoice in an unlimited supply of uploading, downloading, and streaming.Pros:No data caps$500 contract buyoutLow installation and rental costsCons:Average customer serviceLower ASCI ScoreFewer plans than competitorsPlans & pricing:Spectrum Internet: $49.99/mo.Spectrum Internet Ultra: $69.99/mo.Spectrum Internet Gig: $109.99/moFeatures:No contracts$25 off the first year$5/month equipment rental

    Best for fastest speeds

    Xfinity

    Reviews score: 3.6 | Starting price: $49.99/month | Download speed: 2000Mbps | ASCI score: 66/100 |Xfinity by Comcast customers can opt for the highest download speeds available — up to 2000Mbps — with its new and innovative Gigabit Pro internet plans. But be prepared to pay a pretty penny for those speeds.Pros:Wide range of plansImproving ASCI score and higher customer satisfaction ratingUp to 2000MbpsCons:1.2TB data cap$10 overage penaltyEarly termination feesPlans & pricing:Performance Starter: $54.95/mo.Performance Internet: $80.95/mo.Performance Pro: $49.99/mo. — then $95.95Blast! Internet: $69.99/mo. — then $100.95Extreme Pro: $79.99/mo.– then $105.95Gigabit: $89.99/mo. — then $110.95Gigabit Pro: $299.95/mo.Features: No terms, 1-year, or 2-year contracts.$10 automatic payment discount available

    Best for package customization

    Mediacom

    Reviews score: 3.4 | Starting price: $19.99/month | Download speed: 1000Mbps | ASCI score: 59/100 | Bundling your TV and internet service starts at just $49.99 per month in most locations. The base plan comes with 60Mbps and 50+ channels, though Mediacom’s packages allow for easy customization.Pros:Higher than average speedLow starting priceHigh data caps 6TBCons:Poor customer service ratingsLower than average ASCI scoreOverage penalties applyPlans & pricing:Access Internet 60: $19.99/mo. — then $29.99Internet 60: $39.99/mo. — then $69.99Internet 100: $49.99/mo. — then $79.99Internet 200: $59.99/mo. — then $99.99Internet 500: $69.99/mo. — then $119.99Internet 1 Gig: $79.99/mo. — then $139.99 Features:90-day satisfaction guaranteeInternet security included$10/month modem fee

    Best for gamers

    Cox Communications Internet

    Review score: 3.4 | Starting price: $29.99/month | Download speed: 940Mbps | ASCI score: 61/100 |With Cox Communication’s Elite Gamer connections, PC users can experience faster connections to game servers and less lag during game sessions — an absolute boon for playing your favorite ranked games.Pros:No data caps$500 contract buyoutLow installation and rental costsCons:High customer service ratingLower ASCI scoreOnly average download speedPlans & pricing:Internet Starter 10: $29.99/mo. — then $44.99Internet Essential 50: $39.99/mo. — then $65.99StraightUp Internet (Prepaid): $50/mo.Internet Preferred 150: $59.99/mo. — then $83.99Internet Ultimate 500: $79.99/mo. — then $99.99Gigablast: $99.99/mo. — then $119.99Features:No contracts$12/month Wi-Fi modem rental12-month contracts$6.99/month Gamer Elite connection for faster server-based play

    What Is Cable Internet and How Is it Different?Cable internet is an internet service that is accessed similarly to your cable television. It’s delivered via coaxial cables, the same ones that allow you to watch cable TV. Because of the way the cables are set up, multiple homes or even an entire neighborhood can use the same cables to access the internet and watch TV. This is a much more affordable and available option than fiber or satellite internet.Cable internet is widely accessible, can come with cable TV bundles, and offers a range of speeds. However, there is a downside. Unfortunately, because all of these homes would share bandwidth, when various households connect simultaneously, that can result in the network being bottlenecked and slow internet speeds.How to find the right internet provider for youFind your local providersAccording to the FCC’s Broadband Progress Report, 70% of Americans have fewer than three provider options (and that’s counting all internet types). Satellite internet is available nationwide and is usually one of those options. DSL and cable have pretty varied availability based on state, and fiber-optic internet is the rarest. Your first step should be checking which providers service your home. Our tool above can help you find the providers available in your ZIP code.Audit your speed needs

    When it comes time to purchase your internet plan, you’ll need to know how much speed your household needs. Internet service is sold in speed-based packages, measured in Mbps (megabits per second). Typically, cable internet packages range between 10 Mbps and 100Mbps and accommodate HD video streaming, online gaming, and file downloading. If you only use the internet to check email or social media and you don’t want to pay for excess speed, DSL or satellite internet might be best for you. Keep in mind; these slower speeds usually come at a poorer value.Determining your needs depends on your usage habits. A couple of things play into usage demands, including the number of connected devices and the type of internet activity. Internet speed works kind of like a traffic highway: The more people using it, the slower you’ll have to go. High-demand usage like video conferencing or real-time gaming requires higher speeds and more monthly data.How to know how much internet you need How much internet you need depends on how much you plan to use. Here’s a breakdown of internet usage by Megabits per second (Mbps) and the number of devices connected to the internet.Number of DevicesLight UseModerate UseHigh UseVery High Use1 – 35 – 10Mbps15Mbps25Mbps50Mbps4 – 815Mbps25Mbps50Mbps100Mbps8 – 1025Mbps50Mbps100Mbps150Mbps10+50Mbps100Mbps150Mbps200+ Mbps

    How do you determine your data requirements?

    Internet data works similarly to your phone data plans in that you receive a certain allotment of gigabytes (GB) to “spend” over the course of a month based on your online activity. Most cable internet companies implement data caps starting at 250GB. For some context, 1GB is needed for about one hour of Netflix SD streaming and 3GB per hour for HD streaming. If you’re just using the internet for light emailing and web browsing, you can stay near 50GB per month. Heavy users should look for a plan with around 500GB of data or more. If you happen to go over your data limit, providers will issue a warning and eventually charge a fee for more data.

    What’s the difference between fiber and cable internet?

    Though fiber-optic internet is run with literal cables, it’s quite different from a traditional cable internet. Fiber transmits the internet through strands of glass rather than copper; as such, it’s completely unaffected by environmental conditions, and it multiplies typical internet speeds.Fiber providers are few and far between, with minimal availability. Traditional cable providers like Comcast are beginning to introduce fiber service, but it has a long way to go before reaching the same nationwide availability as other internet types.

    What is the difference between a modem and router?

     Simply put: The modem acts as a bridge between your home and your internet service provider by establishing a connection to the internet. The router serves to connect the internet/WiFi to your devices by broadcasting a WiFi connection throughout your home. Some modems and routers have merged into one device — a good way to free up space and reduce clutter.

    MethodologyWe evaluated internet service providers based on customer satisfaction, data caps, download speed, plans, and customer support to determine Reviews.com scores and create our best internet service provider reviews. To compare internet service providers with other brands across the board, we calculate each Reviews.com score based on the following:Customer Satisfaction: Reviews.com used J.D. Power’s 2020 Residential Internet Service Provider Satisfaction Study to calculate an average rating of internet providers across all applicable regions.Top Download Speeds: We awarded higher scores to internet providers with higher download speeds.Number of Plans: Internet providers with more plan options to choose from scored higher in our methodology.Data Caps: No one wants to be left without internet for the rest of the month, so we awarded internet providers with higher scores if they had high or no data caps. Customer Support: We reviewed and compared the number of channels that customers could reach each provider’s customer support representatives. The more channels of contact available, the higher the score. More

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    ASPI suggests government work with platforms to fight disinformation for hire

    Getty Images/iStockphoto
    Political candidates should formally commit to treating campaigning as a mode that’s distinct from engagement with citizens when in government, a report from the Australian Strategic Policy Institute (ASPI) says. “A healthy online public sphere requires political will,” ASPI’s latest report [PDF], Influence for hire: The Asia-Pacific’s online shadow economy, says.”Transparency about government funding of public messaging when in office would allow citizens and civil society to engage with trust in the digital public sphere. “Political representatives should commit to not using networks of inauthentic, fake, or repurposed social media accounts to manipulate political discourse.”But it isn’t just political, with ASPI recommending for platforms to take on some of the accountability.”Platforms could implement country-specific oversight committees to manage prominent account bans, to ensure the consistent application of content moderation policies to capture inauthentic behaviour, and to participate in mandatory transparency reporting,” ASPI says.There is also a case for government and industry to work together to develop policies and initiatives that offer digital entrepreneurs pathways beyond low-cost content-farm work and that reward ethical content creation.

    “The influencer economy could be encouraged to self-regulate through the development of codes of conduct,” the report says.According to ASPI, commercial influence-for-hire services will continue to proliferate for as long as there’s a market for them and cheap digital labour to deliver their services. ASPI said this creates risks for societies that aspire to meaningful democratic participation and opportunities for foreign interference. “A manipulated information environment doesn’t serve democracy well,” it added. “It’s particularly harmful to societies that are emerging from historically more authoritarian forms of governance, have weak democratic governance, fragile civil societies, or any combination of those factors.”In line with testimony provided recently by Facebook, ASPI said there was growing evidence of states using commercial influence-for-hire networks — PR firms.It pointed to research [PDF] from the Oxford Internet Institute that found 48 instances of states working with influence-for-hire firms in 2019-20, an increase from 21 in 2017-18 and nine in 2016-17.”A surplus of cheap digital labour makes the Asia-Pacific a focus for operators in this economy,” ASPI added.While currently, much of the responsibility for taking action against the covert manipulation of online audiences falls to the social media companies, ASPI said solutions must involve responsibility and transparency in how governments engage with their citizens.”The technology industry, civil society, and governments should make that alignment of values the bedrock of a productive working relationship,” it said. “Structures bringing these stakeholders together should reframe those relationships — which are at times adversarial — in order to find common ground.”Further recommendations made by ASPI to ensure that the information environment and digital economy best align with democratic forms of governance, include multi-stakeholder “whole-of-society” approaches, which would require a revisit of the existing “adversarial approach” between governments and the companies that provide the infrastructure for the digital economy. “Democracies and industry must partner to fund capacity-building programs that bolster civil society organisations in emerging democracies in the Asia–Pacific region. Civil society organisations can work to apply transparency to state manipulation of the information environment,” it wrote.It has also suggested the creation of an Asia-Pacific centre of excellence in democratic resilience could provide a vehicle for public-private multilateral partnerships designed to maintain the health of the region’s online public sphere. ASPI has been calling for the establishment of an independent statutory authority to oversee operations of all social media platforms that operate down under.”We suggest an independent statutory authority that is empowered to observe and report on how the incentives, policies, algorithms, and enforcement actions of social media platforms are operating, with the ultimate goal being to maximise benefits and reduce harm for society and its citizens,” ASPI wrote in a to the Senate Select Committee on Foreign Interference through Social Media last year.ASPI hopes for such an authority to be granted explicit insight into how content is filtered, blocked, amplified, or suppressed, both from a moderation and algorithmic amplification point of view.”Crucially, these obligations should be placed on all social media operating in Australia, including those companies that originate from authoritarian regimes and those fringe platforms servicing niche communities — not just the dominant Western platforms such as Facebook, Twitter, Instagram, and Snapchat,” it said.”These transparency and oversight measures would go some way towards countering the default incentive towards sensational, provocative, and potentially polarising content.”RELATED COVERAGEDisinformation for hire: PR firms are the new battleground for FacebookFacebook’s head of security policy has testified before an Australian Parliamentary inquiry that his company has witnessed an increasing use of marketing firms or PR agencies that are essentially hired to run disinformation campaigns.Australia warned to not ignore domestic misinformation in social media crackdownCommittee has been warned against outsourcing the job of deciding what is true or false in an Australian context to a handful of private US companies.Countering foreign interference and social media misinformation in AustraliaDFAT, the Attorney-General’s Department, and the AEC have all highlighted what measures are in place to curb trolls from spreading misinformation across social media. More