ZDNETExperts suggest agentic AI will redefine business workflows during the rest of this decade. Consultant Accenture suggests agents — not people — will be the primary users of enterprise digital systems by 2030.As many as 93% of IT leaders intend to introduce AI agents within the next two years. However, despite all the hype around agentic AI, business leaders told ZDNET the path to an agentic transformation is far from straightforward, and many challenges must be overcome. Also: 25% of enterprises using AI will deploy AI agents by 2025Here are four ways your business can get ready for AI agents. 1. Find great use cases James Fleming, CIO at the Francis Crick Institute, said his organization is testing agents and experimenting with Meta’s Llama 3 model. “We’re looking at various data sets to see if there’s any utility we can derive from the technology,” he said, suggesting agents can help with literature synthesis. “The amount of research published globally is astonishing. Staying ahead of your field is a full-time job. Synthesizing the last 25 papers in a discipline into something readable and informative means agents could often be quite good at that activity.” Also: AI agents will significantly improve employee productivityFleming told ZDNET that initial explorations into agents have shown that automation can be challenging, especially in a world-leading research organization. “That issue goes back to scientific rigor. You’ve got to be damn sure it’s doing something useful,” he said. “Otherwise, it’s just another mechanism for generating false leads. So, to get over that hill of ‘this is a genuinely useful tool’ is a high one.” Fleming said the use case is everything. There is a big difference between using agents for diary planning and life-saving research. Humans must be kept in the loop. “That’s not to say there’s no gain with the technology,” he said. “It’s just targeting agents specifically within the research life cycle — and not at the stage where it can supplant human thought and creativity.” More