June Wan/ZDNETThe year 2024 delivered all the drama technology fans could want: AI dominance, chip wars, smart devices that were anything but, and a social media implosion that’s already a case study in corporate mismanagement. From monumental wins to jaw-dropping failures, here’s the definitive breakdown of the year’s tech highs and lows.Also: The best Black Friday deals live nowLosers1. X (formerly Twitter): A masterclass in self-destructionElon Musk spent 2024 doubling down on the chaos that turned X into a punchline. Advertisers fled after baffling policy shifts, verified checkmarks became meaningless, and users abandoned ship for Bluesky and Mastodon in droves. Engagement plummeted, and what was once a cultural institution became a meme of its former self. Musk might still call it “the town square,” but in 2024, X was more like the local landfill.Also: I tried replacing Twitter with Bluesky, Threads, and Mastodon: Here’s what I found2. Amazon: Innovation takes a coffee breakAmazon’s five-day return-to-office mandate alienated employees, sparked accusations of “quiet firing,” and triggered a mass exodus of talent. Workers who couldn’t — or wouldn’t — move closer to offices were forced out, and with them went years of expertise and innovation. This was the HR equivalent of smashing a robot with a sledgehammer for a company obsessed with efficiency. Quiet quitting? More like loud mismanagement.Also: 82% of leaders plan to increase flexible work options in the next two years More