If you’ve been a loyal T-Mobile customer, you might have a free line coming your way.
According to documentation from The Mobile Report, the carrier is offering a free line to select accounts. The new line will be available today, and eligible customers will receive an automated text soon to let them know.
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The move comes not long after T-Mobile announced that it was increasing prices for customers on some legacy plans. It’s likely some of those customers are now getting this offer, so this may be an apology of sorts.
How to tell if you qualify
Of course, like any wireless carrier offer, there are a few catches:
- Your account must be at least five years old.
- You cannot have canceled a voice line in the past 90 days.
- You cannot already have a free line on your account.
- Your account cannot have a “Hometown Discount,” an Insider discount (which offers 20% off a Magenta Max rate plan for life), or a Work Perks discount (which offers 15% off to employees of certain businesses).
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One more big caveat
You can’t finance a phone through this offer. That means this deal only applies if you have an existing device you can add to the T-Mobile network. You’ll also need to pay a one-time $10 device connection charge.
Notably, this offer includes employee accounts and business accounts.
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The exclusion of several popular discounts will eliminate a number of potential customers, but this is a pretty nice offer for those who can get it. If you’re eligible, you’ll be able to order your line through your account or the T-Mobile app.
The company made a similar offer about a month ago to customers who had at least 10 years of loyalty.
I’ve reached out to T-Mobile for more details and will update as those are provided.
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Source: Robotics - zdnet.com