ChatGPT Team users who would like to use the AI with internal data will be able to do just that via a new beta program now kicking off.
In a LinkedIn post on Thursday, OpenAI Product Leader Nate Gonzalez announced the rollout of a new capability — the most requested feature from ChatGPT business customers. This feature will allow ChatGPT to connect to your internal knowledge sources. This means employees will be able to ask ChatGPT to answer questions, provide summaries, and generate content about files housed internally by your organization.
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The first source is Google Drive, with support gradually being rolled out over the next few weeks. When the new access is available, ChatGPT admins within a company will receive a notification that it’s ready for setup. From there, you’ll be able to connect to your internal Google Drive storage, where the AI can scour your files to provide the information and help you need.
How the feature works
In a demo video, OpenAI showed how the feature would work.
In ChatGPT Team, a new option called Internal Knowledge appears below the prompt. Select that one to see any internal sources that have been set up — in this case, Google Drive. At the prompt, you might then ask ChatGPT for information about an internal project for one of your company’s products. After analyzing the related files, the AI responds with a description and bullet point items, also listing the source files it consulted.
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ChatGPT then asks if you need any further details or have additional questions. You might tell it that you’re giving a product demo to a customer tomorrow and that you’d like a script you can use to discuss the key elements. The AI generates a script with an opening statement, a walkthrough of the demo, selling points of the product, and finally a closing statement. ChatGPT also asks if you’d like it to find slides or screenshots for the demo.
Just the beginning
Google Drive is just the first source to make the cut. Gonzalez said that OpenAI plans to roll out many more connectors. Though not revealing any specific names, he did list several categories. Plus, this capability will soon expand to ChatGPT Enterprise users.
“And this is just the beginning,” Gonzalez said. “The team is already working on the next wave of connectors, aiming to support all the key internal knowledge sources your team relies on today — from collaboration and project management tools to data analytics platforms, CRMs, and more. These new connectors will be available soon for ChatGPT Team and Enterprise customers.”
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Priced at $25 per person per month, ChatGPT Team is geared toward any group that wants to share the AI tool. This can include an entire company or a department within an organization. In contrast, ChatGPT Enterprise is geared toward large businesses with a minimum of 150 people and is priced according to the specific requirements of the customer.
Privacy and security are always concerns when an AI is unleashed on sensitive internal data. Gonzalez stressed that ChatGPT Team comes with security and privacy controls that administrators can manage. He added that OpenAI doesn’t train its models on any Team or Enterprise account data.
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