As a tech professional, there are many things I know because I know things. But there are also things I learn about because it’s my job to fix the tech problems around the house.
In this case, my wife had performed a factory reset on her cherished Kindle DX, which she purchased almost exactly ten years ago. After the reset, she couldn’t get any of her books to download.
Also: The best Kindle readers of 2024
She wanted to clean the Kindle of all its cruft. Every book she ever bought, up until the last time she powered up the machine, had been on that device before the reset. She thought a factory reset would be the fastest way to start with a clean slate.
It was indeed a clean slate. All that was left on it was a dictionary and user guide, both installed as part of the reset process. And she couldn’t download anything else she wanted on there.
I am not an active Kindle device user. I enjoy reading Kindle books on my iPhone, but I’ve never really bonded with Kindle devices. So I haven’t spent too much time tracking all their ins and outs.
It took a bit of Googling to figure out that the reason my wife couldn’t download books over Wi-Fi to her Kindle DX is that the DX never supported Wi-Fi. It did, however, come with full-time 3G cellular support, which is the mechanism by which she had loaded books on the thing throughout the years.
Also: How to trade in your old devices for Amazon gift cards
Read that last paragraph and recognize that I’m writing this in 2024, not 2014. In 2014, we had 3G. By 2024, most of the major carriers in the US have shut down their 3G networks. Amazon has also phased out support of 3G for the Kindle Generation 1, Kindle Generation 2, and Kindle DX.
That left us with the question of how to get books back on her cherished DX. The Kindle DX has a 9.7 inch display. While she does have a more modern Kindle she could use, it’s not that big. Amazon does make the 10.2 inch Scribe<!–>, but at $419, she’d rather keep using the DX, especially since it’s in perfectly workable condition.
–>
Do not unregister your old Kindle
In the process of finding out how to put books back on that discontinued device, I learned some things that people with older devices may need to know. I also learned about one thing that, if you do it, you can’t really recover from.
Here’s a quick summary of what I found out:
- You can’t transfer books wirelessly to the Kindle 1, Kindle 2, and DX anymore.
- You can download books to your computer and then upload them to the discontinued devices via USB.
- If you unregister your obsolete Kindle, you can’t re-register it. This is the big “what not to do” because you need a registered device to download books. I confirmed this through a long and friendly discussion with Kindle tech support. Old devices are banned from registering anymore.
- If you unregister your older Kindle and try to download books, you must have a more modern Kindle on your account in order to get the download option.
- If you still have the obsolete Kindle registered to your device, any Kindle books you download should be compatible.
- But if you have to download Kindle books using a more modern device registration, newer books will only download in a more modern file format that is incompatible with older Kindles.
So, if you ever want to use an older Kindle, never, ever unregister it. Likewise, you won’t be able to gift that older Kindle to someone else, because they won’t be able to register it.
How to add books to old Kindles
For those Kindles where wireless connectivity is no longer supported, you’ll need to turn to USB. All Kindles, from Generation 1 on, can be turned into mountable USB drives via their USB connection.
My wife’s Kindle DX uses a micro-USB connector, as does the Generation 2 Kindle. The Generation 1 Kindle uses a mini-USB connector. To mount the device to your computer as a drive, connect the Kindle to your computer over USB.
Also: The best reading tablets of 2024
We found out that not all cables will work. We tried two cables that were known to work with other devices, but the Kindle didn’t respond. It wasn’t until we tried a third cable that it properly responded. Here are cables that should work, one made by Monoprice<!–> and one from Amazon Basics–>. Beyond that, I don’t have any guidance here for how to pick a cable, but if at first it doesn’t work, try, try again with different cables. My other big tip is to check for the “Free Returns” mention right under the price.
We tested the connection on both a Windows 11 machine and her M2 MacBook Air. Once we found the right cable, this process worked in both environments. I’m going to show you screenshots from a Mac because that’s her daily driver.
Once the cable is connected, you’ll get a permissions request on your computer like this:
<!–>
–> <!–>