Knowledge management takes center stage in the AI journey
ZDNETAccording to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same workforce and optimize their workforce toward higher-value activities. Artificial intelligence (AI) will also supercharge knowledge work. Through 2030, Ark expects the amount of software deployed per knowledge worker to grow considerably as businesses invest in productivity solutions. AI agents are poised to accelerate the adoption of digital applications and create an epochal shift in human-computer interaction.Also: Here’s what AI likely means for traditional BI and analytics toolsAccording to the 2025 Connectivity Benchmark Report by MuleSoft and Deloitte Digital, 93% of IT leaders report intentions to introduce autonomous AI agents within the next two years, and nearly half have already done so. However, the journey to agentic AI adoption and a digital labor force will not be easy without a deliberate focus on data and knowledge management strategy. More
