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matdesign24/Getty Images Last week, I attended NiCE Interactions 2025, a customer experience industry event bringing together nearly 3,000 CX, contact center, operations, and IT leaders from around the world. As NiCE is a leading provider of CX and contact center solutions, the event focused on how business leaders are modernizing their customer care and engagement […] More
Busà Photography/Getty Last fall, a little-known Google Maps feature went viral for letting users get a glimpse of lost loved ones, old family pets, childhood homes, and even their younger selves. Those memories are getting a little easier to relive, as Google is bringing its historical Street View images to Google Earth. Also: This hidden […] More
<!–> ZDNET’s key takeaways The Clicks Keyboard for the Moto Razr is available for $139. The keyboard supports native Android shortcuts, has an optimal key design with a dedicated Gemini button, and supports data pass-through. There’s only one color, and shortcuts cannot be customized. –> With the summer season now upon us, I’ve swapped to […] More
GPS sports watches are fantastic for long battery life, training guidance, and tracking fitness trends, but on my other wrist I like to mount the best smartwatch available today. The Apple Watch Ultra 2 provides me with cellular connectivity on the go, messaging triage, and a vast number of mobile applications. There isn’t much I can’t do with the Apple Watch Ultra 2, but the two-day battery life can be a bit limiting when training for longer events. Despite the colorful, vibrant display, I proved that the Watch Ultra could survive the rocks, water, and stress of a Tough Mudder event.Also: Your Apple Watch is getting a major upgrade. Here are the best features in WatchOS 26 WatchOS 26 is bringing Workout Buddy to the Watch Ultra. It is an AI health feature that will consider your fitness history, pace, Activity Rings, Training Load, and more to deliver feedback and encouragement ahead of, during, and after your exercise. With these new features on the way, I may be able to limit myself to a single watch in the near future. More
Kerry Wan/ZDNETAt this point in time, three things are certain when July comes along: backyard barbecues, fireworks past midnight, and Samsung Unpacked. Also: The best Samsung phones to buy in 2025Just yesterday, Samsung confirmed that the next Unpacked event will take place on Wednesday, July 9, in Brooklyn, New York. This follows the host cities of Paris, France, and Seoul, South Korea, over the past two years, with the company suggesting that it’s chosen Brooklyn for its “bold ideas, creativity, and culture.” What’s expected at this summer’s Unpacked event? Foldable phones have been the trend for Samsung, with the Galaxy Z Fold 7 and Z Flip 7 slated for release. Key improvements we’re expecting include lighter and thinner designs, camera upgrades, and displays that match the quality of the well-tested S25 series. Hopefully, pricing will be a little more wallet-friendly, too. Also: I changed 7 Samsung phone settings to instantly improve the battery lifeIf we’re lucky, we’ll also see a set of wearables and accessories to accommodate the handsets. Maybe a new Galaxy Watch Ultra? Galaxy Buds? Galaxy Ring? Regardless, the upcoming Samsung event will kick off the second half of the year for consumer hardware launches after a busy stretch of software-focused developer conferences. More
Jeffrey Coolidge/Getty Images In today’s very very long blog post (more than 2,400 words!) about end-of-support options for Windows 10 PCs, Microsoft tried to bury an unpleasant statistic. That data point is tossed off casually in the opening paragraph, as Microsoft executive VP and consumer chief marketing officer Yusuf Mehdi says, “Today, Windows is the most widely used operating […] More
<!–> ZDNET’s key takeaways The Minisforum AI370 EliteMini with the Ryzen AI 9 and 64GB of RAM normally retails for $1,249, but is currently on sale for less. It’s a powerful mini PC with plenty of ports, support for an 8K display, and runs cool and quiet. You’ll still need to supply your own peripherals, […] More
Sabrina Ortiz/ZDNETAre you guilty of sticking it out with an old phone because you don’t want to pay a monthly fee or flat rate for a new device? Look no further than T-Mobile, which is offering a free iPhone 16 Pro More
