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2020 was a record year in holiday sales, totaling $789.4 billion. In 2021 retail e-commerce sales have already totaled more than $222 billion by just the second quarter, and it is only expected to continue. In a new FedEx report, 53% of North American buyers said that the pandemic has changed the way they will shop going forward. What’s more, over 95 million consumers stick to online shopping exclusively for their shopping needs. For small businesses, that means huge demand. The COVID-19 pandemic has brought an enormous rise in e-commerce, significantly increasing the amount of shipping that businesses do. Suddenly, small businesses are doing far beyond normal shipping levels, and it can be a struggle to keep up. Big business requires a fast, reliable shipping service, and while we all know the big names, which shipping services are best for small businesses? Shipping services comparedServiceBest forDomestic Delivery TimeInternational shippingFreight shippingDHL International shippingNext-day available220+ countries and territories✔FedExFast deliveries1 to 5 business days 220+ countries and territories✔SendleEco-friendly shipping1 to 4 business days 220+ countries and territories✗ShipBobFragile items2-day delivery 55 countries✔UPSLarge items1 to 5 business days220+ countries and territories✔USPSSmall shipping volume2 to 8 days190+ countries and territories✔

Best for international shipping

DHL

At a glanceAs the inventor of the air express business in 1969, today, DHL is a powerhouse. It is equipped to successfully work with multiple sectors, including the most sensitive ones, like chemicals, energy, healthcare, and technology. With over 431 million shipments each year to over 220 countries, DHL manages 84,000 DHL service points and over 360 TAPA-certified facilities for cargo safety with over 260 aircraft, 36,300 vehicles, 3,200 aircraft and over 3,200 flights per day. DHL also offers green logistics to reduce emissions, thereby minimizing your footprint through eco-friendly shipping solutions.DHL works with customers and packages of all sizes. Businesses with less than 250 people are considered a Small or Medium Enterprise (SME), perfect for small businesses in need of domestic and international shipping services. DHL has shipping solutions with available air, ocean, road, and rail services. If you need freight shipping, DHL can accommodate all cargo types, including pallets and containers. There is end-to-end tracking so you can keep tabs on your shipment every step of the way.  Businesses can also enjoy popular digital integrations, including Shopify, Adobe Commerce, WooCommerce, and PrestaShop, allowing seamless transition from sales to shipping. For even more support, several exporting resources are available through DHL’s joint partnership with the U.S. Commercial Service (USCS) from the Department of Commerce.Pros:Services over 220 countriesMultiple freight shipping optionsU.S. Chamber of Commerce partnership for educational resources Cons:Several fees and surcharges may applyLimited U.S. presencePricey shipping costsEstimated shipping timelinesPricing for shipping is based on several factors, including shipping destination, export or import rating zone, and weight of your shipment. However, a DHL Express business account can receive up to 30% off regular shipping prices. There are several plans available for small business shipping needs:Plan typeMaximum weightEstimated shipping timesDomesticExpress154 lbs.Next possible business dayInternational mail4.4 lbs.4-8 daysInternationalDHL Packet International4.4 lbs.4-8 daysDHL Parcel International Standard44 lbs.Canada & Europe: 4-8 daysWorldwide: 8-14 daysDHL Parcel International Direct44 lbs.3-10 days

Best for fast deliveries

FedEx

At a glanceEstablished in 1973, FedEx is one of the largest shipping services in the U.S. It ships to more than 220 countries and territories with over 570,000 team members and more than 40,000 convenient drop boxes. In fact, FedEx makes it very easy to ship your packages with several locations that can assist with packing and international shipping. You have your choice of the local FedEx Office, FedEx Ship Center, FedEx Authorized ShipCenter®, Office Depot and OfficeMax. There are also self-service options that include FedEx drop boxes, as well as one-time and recurring pickup services.For international shipping, you can calculate quotes online, plus benefit from virtual customer support. When you open a new FedEx account, you can receive up to 60% off eligible shipments with flat-rate shipping for smaller packages. FedEx has a simple system for returns with customizable return labels and print or email distribution. You can also use the FedEx International Shipping Assist tool to streamline your shipping logistics with a tool to calculate duties and taxes.Pros:Additional member discountsMultiple chat support optionsEasy online account managementCons:Pricey for small shipmentsProne to shipping delaysCharges for pickupsEstimated shipping timelinesFedEx has several shipping options that you can choose from:Delivery typeService typeEstimated shipping timesDomesticFedEx Home DeliveryGround deliveries to residences1-5 business days, up to 70 lbs.FedEx GroundCommercial deliveries1-5 business days, up to 150 lbs.FedEx Express SaverThird-business day deliveryThird-business-day delivery by 4:30 p.m. or 8 p.m., depending on the areaFedEx 2DaySecond-business day deliverySecond-business-day delivery by 4:30 p.m. or 8 p.m., depending on the areaFedEx Priority OvernightEarly next-business-day deliverySecond-business-day delivery by 10:30 a.m., noon, or 5 p.m., depending on the areaFedEx Standard OvernightAfternoon next-business-day deliverySecond-business-day delivery by 3:00 p.m., 4:30 p.m., or 8 p.m., depending on the areaInternationalFedEx International GroundDay-definite delivery to Canada2–7 business daysFedEx International EconomyFaster international shipping Canada, Mexico and Puerto Rico: 2–3 business daysOther areas: 2–5 business daysFedEx International PriorityFastest international shippingCanada and Mexico: 1 business dayEurope, Asia and Brazil: 2 business days Other areas: 1–3 business days FreightFedEx First Overnight® FreightDomestic Next-business-day delivery by 9 a.m. or 10:30 a.m.FedEx 1Day® FreightDomesticNext-business-day delivery by 10:30 a.m.FedEx 2Day® FreightDomestic2 business days by noonFedEx 3Day® FreightDomestic, except Alaska and Hawaii3 business days by 3 p.m. FedEx Freight®PriorityFast-transit domestic delivery of LTL Freight10:30 a.m. or 5 p.m.FedEx Freight® EconomyCost‑effective domestic delivery of LTL Freight10:30 a.m. or 5 p.m.

Best for eco-friendly shipping

Sendle

At a glanceSendle is a newer service, having been established in 2014, but it has grown quickly, thanks to an all-in-one approach to its shipping service. Because it partners with so many shipping services, Sendle is able to offer bulk discounts commonly reserved for high-volume companies. However, as a company based in Australia, Sendle does not offer international shipments from the U.S. Instead, you can ship across the U.S., as well as Alaska, Hawaii, and Puerto Rico, and the U.S. Virgin Islands. Shipments are also available to P.O. Boxes and domestic military bases.Sendle offers simple management for all of your shipments. To calculate pricing, you can use the online quoting tool for easy estimates. There is also the ability to schedule and book online, as well as label printing and scheduling for free pickups. Several integrations are available, including Shopify, eBay, WooCommerce, Etsy, and ShipStation for advanced management and tools. Pricing begins at $2.45 for flat-rate domestic shipping that is also carbon neutral. Sendle claims that its prices are up to 79% off normal retail rates. There is also the added benefit is Sendle Cover — a free insurance protection that covers lost goods up to $150. Pros:Partners with multiple servicesFree shipping pickupsCarbon-neutral shippingCons:Based in AustraliaNo international shipping from the U.S.Smaller serviceEstimated shipping timelines and pricingSendle offers three plans, Standard, Premium, and Pro, which feature special rates based on total volume. There is upfront, detailed rate information based on size and destination. Regardless, there are no contracts, hidden fees, or membership requirements.PlanStarting priceMinimum order quantitySendle Standard$4.14No minimumSendle Premium$3.4520Sendle Pro$3,40200

Best for fragile items

ShipBob

At a glanceLike Sendle, ShipBob was established in 2014. Over 900 employees service ShipBob’s headquarters and fulfillment centers with over 5,200 e-commerce business accounts. It partners with companies like UPS, FedEx, DHL, and USPS to ship worldwide. By using ShipBob’s services, the company claims you can increase your average order value by 97% while saving your team an estimated 120 hours per week. It also claims to reduce cart abandonment by 18% while reducing your bottom line with 13% savings.ShipBob works differently than most other services because it combines fulfillment services with shipping. It has taken a page out of Amazon’s book by combining inventory management with order fulfillment and shipping services. As a global logistics platform, it can store inventory so that when your customers place an order, ShipBob can fulfill them, packing them with 99.95% accuracy before shipment. It also boasts a 99.96% success rate for on-time shipments. With this support, the staff is free to focus on other parts of the business. ShipBob will even track the order until it is received so any issues can be handled immediately. There is also available order management software, allowing you to manage subscriptions, adjust orders, and change shipping options.Pros:Flexible ratesAdditional inventory toolsEasy integration with AmazonCons:Confusing price structureCustomer service outsourcedLengthy resolution processEstimated shipping timelines and pricingShipBob ships worldwide to over 220 countries and territories with international fulfillment centers in Canada, the UK, Australia, and Europe. ShipBob’s algorithm searches ground, air, and regional carriers to find the best delivery rates to meet your schedule. For domestic shipping, there is ShipBob’s 2-Day Express Shipping Program, which offers a standard 2-day shipping for your orders. Returns incur a $3 processing fee for every returned order. Labels are additional and may be provided independently or purchased from ShipBob. TaskTypeEstimated timelineCostFulfillmentReceiving inventoryFlat rate3 business days$25 first 2 hours$40 per man hour thereafterStorageMonthly N/A$40/pallet/month$10/shelf/month$5/bin/monthPick and PackPer orderN/A$0 Up to 4 picks$0.20 ea. for 5+ picksStandard packingPer orderN/AIncluded with free packing suppliesShippingPer orderN/AVariesReceiving Flat rateN/A$25 First 2 hours$40/hour after 2 hours If you prefer a self-service program, the Growth plan is available for shipments of 400 or less each month.

Best for large items

UPS

At a glanceUPS is one of the best business shipping services in the U.S. and also one of the most popular. A number of services are available, including e-commerce, order fulfillment and international shipping. One standout feature about UPS is its free virtual brainstorming session, which is offered by the UPS small business solutions team. It makes it easy to set up and streamline your business operations to offer the best shipping services.You can test-drive additional services, like a 60-day free trial for UPS eFulfillment. This allows for easier inventory management and shipping, integrating with more than 21 platforms. Several other types of support are available, as well: UPS My Choice® features an interactive dashboard detailing estimated delivery times and critical notifications regarding both inbound and outbound shipments. UPS Mail Innovations is an affordable solution for a large volume of letters and lightweight packages.WorldShip® is great to streamline high-volume shipping.UPS Import Control® allows you to track and manage international shipments.UPS CampusShip® allows your employees to access shipping with an easy web-based platform.MyFreight helps you ship and track truckload shipments.ConnectShip allows for integrated, multi-carrier shipping solutions for more intricate needs.Your local UPS store can help with everything from packing and package receiving to notary services. There is also a 30% discount for online printing projects, like business cards, mailers, and brochures.Pro:Helpful tracking toolsAffordable for heavy itemsSmall business toolsCons:Can have added feesNo free pickup servicesExtra charges for weekend deliveryEstimated shipping timelines and pricing2021 UPS Rates are incredibly detailed with domestic shipping timelines and small business payment solutions. Shipping by air is available in three options: overnight, two-day, and three-day delivery.International shipping is also available with several options:International service Estimated deliveryUPS Express CriticalIt depends on order placementUPS Worldwide Express Plus1-3 business days, typically by 8:30 or 9:00 a.m.UPS Worldwide Saver1-3 business days, by end of dayUPS Worldwide Expedited2-5 business days, by end of dayUPS StandardDay definite, by end of day

Best for small shipping volume

USPS

At a glanceUSPS has small business solutions that go beyond the typical shipping service, such as USPS Loyalty Rewards. Shipping is easy with the Click-N-Ship® service that creates labels for Priority Mail® and Priority Mail Express® packages. With Click-N-Ship® Business Pro, you can use exclusive USPS desktop software to make domestic and international shipments totaling 10 or more.  There are additional integration and reporting features so you can see your company’s performance over time.Businesses have the option to reserve a dedicated PO Box, and there is also a free shipment pickup that can be scheduled in advance using the easy online interface. Meanwhile, your business has the opportunity to earn loyalty reward credits on the shipments you make anyway. There are also marketing support services. An example is USPS Marketing Mail, which arms you with the tools to elevate your company’s direct-mail initiatives through the Every Door Direct Mail® (EDDM®) and Direct Mail Advertising programs. Also available are Business Solutions Associates that can ship you a starter kit and work with you to create the right program for your company’s specific shipping needs. Pros:Can add mailbox or PO box rentalAutomatic address verificationFree Flat Rate boxes and suppliesCons:Minimal tracking tools Pricey for international shippingTransit times are often longerEstimated shipping timelines and pricingUSPS provides a clear-cut estimated timeline for several types of deliveries. Rate details are available in the in-depth price schedule:Domestic ServiceShipping timeDomesticPriority Mail ExpressNext day – 2 day by 6 p.m.Priority Mail1 – 3 daysUSPS Retail Ground2–8 DaysMedia Mail2–8 DaysFirst-Class Package Service1 – 3 daysInternationalGlobal Express Guaranteed1–3 Business DaysPriority Mail Express International3–5 Business DaysPriority Mail International6–10 Business DaysFirst-Class Package International ServiceVaries

How did we choose these products?Today, many companies offer online shipping services, but not all may be best suited for your business needs. In order to find the best shipping services for small businesses, we consider several factors, such as these:Delivery estimates: While all deliveries are subject to interruption, the estimated delivery time for your shipments is important to coincide with any shipping promises your company has made.Packaging: While some companies offer free shipping supplies, others may offer alternate solutions, such as carbon-free shipping materials.Type of shipments: The size, weight, and dimensions of your shipments will greatly affect cost.Order volume: Cost savings often apply for bulk shipping volume. Tracking tools: Not all companies may offer detailed tracking information for your peace of mind.  Fragile possessions: Some items are extremely fragile and can easily break without the popular precautions.  Based on these criteria and more, we offer 2021’s best shipping services for small businesses.Which is the right one for you?With so many shipping services for small businesses, it is not always easy to identify the right pick for your needs. Here are our best recommendations for the best shipping services for small businesses.Choose this product…When…DHL ExpressYou do a lot of international businessFedExYou don’t have time to wasteSendleYour business wants to go greenShipBobYou need extra care for your packagesUPSYou ship big and bulky itemsUSPSYou ship small or lightweight itemsShipping service for small business FAQ
How is the price for business shipping services calculated?

Pricing for shipments is based on a series of specific factors, including the destination, weight, and requested delivery time.

What is considered a small package?

Typically, a small package weighs less than 150lbs. 

How much does it cost to ship internationally?

Every country is different, just as every company handles international rates differently. To find the best pricing, you can talk to a team member for a quote and important details regarding applicable fees and tariffs.

Are there alternatives worth considering?There are just a limited number of proven, experienced shipping providers in the U.S. However, if you are looking for more options for your business needs, consider some of our other features:

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In a world increasingly gone digital, online fax services allow users the ability to conduct both personal and professional business, no matter where they are at the time. It is also an easy way to streamline personal tasks and business operations with easily accessible archives. As the world becomes more eco-friendly, online and mobile faxing is also becoming especially popular with green businesses and users. All you need is Wi-Fi and a computer or mobile device, and you are well on your way. Online fax services enable individual users, as well as business owners and their staff, to remain plugged in on the go with mobile faxing services. However, with many companies today offering modern faxing solutions, it can be difficult to discern which provides the best online fax services for your needs. Whether you send the occasional fax or have a high daily volume, these are our picks for 2021’s best online fax services.  Online fax services compared Product Best for Fax Numbers Starting Price (mo.) Free plan Free trial eFax Best for storage 10 $14.13. ✗ 14 days Fax.Plus Best for small businesses 2 $4.99 ✔ ✗ HelloFax Affordable faxing 1 $8.33 ✔ 30 days MetroFax Best for mobile use 10 $8.30 ✔ 14 days RingCentral Fax Best for busy businesses 1 $17.99 ✗ 7 days Srfax Best for the healthcare industry Unlimited $3.00 ✗ 30 or 60 days

Best for storage

eFax

Compatibility: Desktop | Android | iOS | EmailAt a glanceeFax claims to be the world’s #1 online fax service, and it is undoubtedly one of the most popular. There is no fax machine or paper is required; faxes are simply transmitted via your email, phone, or computer. Multiple users may share the same account for simple use, and large file sharing is included, with faxing available for up to 20 recipients in a single fax. A free mobile app allows for easy faxing and viewing on the go. eFax will even save your signature to allow for easy signing. You can bring your own fax number, or you can choose from local, toll-free, and international numbers. With unlimited online storage, faxes and attachments are stored via popular cloud integrations like Dropbox, Google Drive, and iCloud, making them easily accessible for use in the future. To protect sensitive and confidential documents, eFax offers Enhanced Security for its accounts, adding encryption and third-party hosting to ensure maximum security. If you hit any snags, eFax offers 24/7 customer service to help out. PriceeFax offers three plans based on your shipping volume with an additional set-up fee that accompanies all plans. A free trial is available for 14 days.PlanMonthly costAnnual cost per monthNumber of pages: SendNumber of pages: ReceiveAdditional pagesSet-up feeeFax Plus$16.95$14.13150150$0.10$10eFax Pro$19.95$16.63200200$0.10$10eFax CorporateVariesVariesCustomCustom$0.10VariesPros:24/7 customer serviceUnlimited storageHIPAA-compliant faxing availableCons:Set-up fee appliesShort trialLimited admin controls

Best for small businesses

Fax.Plus

Compatibility: Desktop | iOS | Android | Slack | Zapier | Google | Microsoft Word | Chrome Extension |At a glanceFax.Plus has the ability to send faxes to more than 180 countries, using your own fax number or a new fax number from 47 available countries. Upgraded security protocols include two-factor authentication with single sign-on (SSO) and TLS encryption. Fax.Plus also boasts a leading server infrastructure with servers located in Switzerland. You have the option to choose from smaller-volume plans, or you can sign up for an Enterprise plan that brings multiple fax numbers and unlimited users. Fax.Plus does offer a free plan; however, it is extremely restricted. While you can send faxes, you cannot receive them, and there is no dedicated fax number. In fact, you will need to upgrade to the Business or Enterprise plans in order to add multiple users or benefit from Slack and Zapier integrations. Both Business and Enterprise plans allow you to manage and restrict user access for your employees, controlling areas like billing and account settings.PriceFax.Plus has five plans available for your fax services.PlanMonthly costAnnual cost per monthTotal number of pagesAdditional pagesSet-up feeFree$0$010$0.20$0Basic$5.99$4.99100$0.10$0Premium$9.99$11.99300$0.05$0Business$19.99$14.99800$0.05$0Enterprise$59.99$49.993,000$0.03$0Pros:No set-up feeFree plan availableMultiple plansCons:Limited pagesCan’t receive faxes with free planPriority support reserved for business customers

Best for affordable faxing

HelloFax

Compatibility: Desktop | Google Drive | Dropbox | OneDrive | Evernote |At a glanceHelloFax is a Dropbox company, which instantly speaks to its archiving and cloud support. Plans include unlimited secure storage for files that sync with The Cloud and add easy G Suite integration. Other integrations include Dropbox, Box, OneDrive, and Evernote. Either way, faxes are encrypted for added security and delivered via a convenient PDF. HelloFax supports international faxing to over 70 countries, although some places may count as multiple pages. For example, every page sent to Japan is counted as two pages.You can choose from a local number or bring your own with the option to set up as many users as you want. There is no cost to add or remove users as needed, which is convenient if you have a seasonal or fluctuating staff. HelloFax does not require contracts, so service simply renews on a month-to-month basis until you instruct otherwise. There are no sign-up, set-up, or cancellation fees, either, giving you extra freedom over your account.PriceIn addition to its free plan, HelloFax offers a risk-free 30-day trial. After that, you can choose from a total of four plans.PlanMonthly costAnnual cost per monthTotal number of pagesAdditional pagesNumber of sendersSet-up feeFree$0$05$0.99 up to 10 pages; $0.20 thereafter1$0Home Office$9.99$8.33300$0.99 up to 10 pages;  $0.20 thereafter5$0Professional$19.99$16.67500$0.99 up to 10 pages; $0.20 thereafter10$0Small Business$39.99$33.331,000$0.99 up to 10 pages; $0.20 thereafter20$0Pros:Free 30-day trialUnlimited file storageAdditional storage integrationsCons:Limited international fax numbersNo mobile appSingle email used for fax service

Best for mobile use

MetroFax

Compatibility: Desktop | iOS | Android |At a glanceMetroFax also allows you to link five different email addresses to a single fax number, making it ideal for management and executive teams who need greater access and functionality. An added convenience is the centralized admin console with web-based controls for easy oversight. It is easy to import contact lists when you use CSV-formatted uploads to add all of your contacts to your MetroFax account. Faxes are then delivered via PDF or TIFF attachments to eliminate printing needs, extra consideration for businesses that have gone green. There are no contracts so that you can cancel your account at any time and without penalty. There is the option of either a dedicated local or toll-free number, depending on what is most appropriate for your business. Either way, there are no long-distance charges for any faxes that you send. MetroFax allows you to send faxes to multiple recipients with automatic retries if the party is unavailable. PriceMetroFax offers three plans with an additional fee of $0.03 per page if you exceed the monthly allotment. PlanMonthly costAnnual cost per monthNumber of pages Set-up feeEssential$9.95$8.30500$0Best Value$12.95$10.791,000$0Professional$35.95$29.962,500$0Pros:Affordable pricingUp to 10 numbersNo set-up feesCons:Short 14-day trialNo international numbersLimited customer support

Best for busy businesses

RingCentral

Compatibility: Desktop | Android | iOS |At a glanceRingCentral Fax is designed to serve as an all-in-one service, combining messaging, video, phone, and fax services all into one bundle. While undoubtedly convenient, it might be too much for some users, which is why RingCentral also allows you to purchase fax services independently. Fax-only service costs about half the price of the RingCentral MVP bundle. Either way, there are both desktop and mobile applications, plus Integrations with Dropbox, Box, Google Drive, and Microsoft Office to streamline document management. With 24-hour support and real-time analytics, it is easy to stay in control at all times with RingCentral Fax. RingCentral boasts an impressive 99.999% uptime while serving 110 countries. There are also over 250 app integrations, including Microsoft Office. Faxes are sent with added encryption and a total of seven layers of protection, with caller ID blocking and automatic notifications. You also have the ability to edit and sign faxes with its software.PriceRingCentral allows you the option to choose from a dedicated fax plan or a hybrid plan that combines faxing with phone and video services. PlanMonthly costAnnual cost per monthNumber of pagesAdditional pagesFax 1500$22.99$17.991,500$0.49RingCentral MVPFax + Phone + Video$49.99$37.99UnlimitedUnlimitedPros:No set-up feesAbility to schedule faxes24-hour supportCons:Single user plansLimited choice of plansRestricted mobile tools

Best for the healthcare industry

SRFax

Compatibility: Desktop | iOS | Android |At a glanceSRFax is best known for its services within the healthcare industry. Given its HIPAA compliance and SSL encryption, it is a natural choice for many healthcare providers, whether they are clinics, hospitals, or pharmacies. It is also a great choice for small businesses and corporate enterprises who appreciate the simplicity of email to fax with the added benefit of secure SSL encryption for confidential information. It is why the service is also popular with legal, real estate, and government professionals. SRFax serves both the U.S. and Canada with its 24/7 customer support team based in British Columbia. Both local and toll-free fax numbers are available, or you can choose to port an existing number. Regardless, there are no set-up or cancellation fees, so you can terminate your account at any time without penalty. To help with peace of mind, there is a free 60-day trial. PriceSRFax is set up to provide fax solutions for a number of different users through its Enterprise, Healthcare, and Standard plans. A free trial is available, but the length depends on your chosen plan: Standard plans have a 60-day free trial, while Healthcare Solutions customers only receive a free trial of 30 days. Regardless, there are no setup or cancellation fees for any of its plans.PlanMonthly costAnnual cost per monthNumber of pages Additional pages (each)Basic$3.29$3.0025$0.10Basic Plus$6.95$5.50200$0.06Standard Lite$9.95$7.95500$0.06Standard $15.95$12.85800$0.05Standard Plus$29.95$23.951,500$0.05Standard Professional$45.95$38.602,500$0.035Enterprise Plans Enterprise Lite$89.95$78.505,000$0.03Enterprise Standard$170$15510,000$0.03Enterprise Professional $15.95N/APay by Page Usage$0.025Healthcare PlansHealthcare Lite$7.95$6.50200$0.035Healthcare Basic$10.95$9.00500$0.035Healthcare Basic Plus$16.95$14.00800$0.035Healthcare Standard$30.95$26.201,500$0.035Healthcare Standard Plus$49.95$42.502,500$0.035Healthcare Professional$92.95$83.005,000$0.035Healthcare Professional Plus$185.00$165.0010,000$0.03Healthcare Professional Premium$395$36020,000$0.025Healthcare Premium Plus$1,185.00N/A60,000$0.023Healthcare Select$1,975.00N/A100,000$0.023Healthcare Select Plus$3,950.00N/A200,000$0.023Healthcare Unlimited$19.95N/AUnlimited (Usage-based)$0.022Pros:HIPAA-compliantUnlimited storage with all plansUp to 60-day free trialCons:No exclusive mobile appMissing digital signature toolMultiple plans can be confusing

How did we choose these products? Many services offer online faxing services, but not all will offer the best features and characteristics for your needs. To find the best online fax services in 2021, we consider these important factors: Storage: Look for an online fax service that has reliable and protected archives to store all of the information you send and receive.  Integrations: Some services will connect to the Cloud for reliable storage. There are also many integrations that may be available, such as popular programs Microsoft Office, Google G Suite, Dropbox, Box, and Evernote.  Accessibility: Another important consideration is whether your online fax service provides a desktop or mobile app for faxing. Other services may simply stick to email-to fax-service.  Page limits: Most online fax services limit the number of pages that you can use per month, making it critical to review plan allowances. Plan type: We consider plans suitable for several purposes, including those for individual, small business, and corporate enterprise accounts. Fees: Plans may include several different types of fees, such as page overages, set up fees, and additional fax numbers. To ensure there are no surprises, we review each fee schedule in detail. Type of fax number: Many different types of fax numbers are available, depending on the online fax service you choose. These may be available as local, toll-free, vanity, and international fax numbers. Other companies may allow you to port your existing number in order to minimize confusion. Based on these factors and more, these companies will offer the best online fax services in 2021. Which is the right one for you? The digital craze caught on early, so several companies are offering online fax services today. To help you find the right online tax service for you, we offer these considerations. Choose this product… If you want… eFax A popular and proven service with a large storage capacity Fax.Plus When you have a smaller team with lower volume HelloFax When you don’t do a lot of faxing   MetroFax When you want to send faxes on the go RingCentral Fax A service to keep up with your business  SRFax When you want a HIPAA-compliant online fax service for healthcare Online fax services FAQ
What is an online fax service?

Also known as cloud-based faxing, online fax services use the internet to receive and transmit faxes electronically instead of the traditional machine-and-paper format. Most plans come with additional features, like multiple fax numbers, several users, and cloud-based storage.

What is the best online fax service?

There are a number of choices for the best online fax service, but the best service for you depends on your needs. For example, the best online fax service may be different from the best online fax service for businesses. To find the best option for you, check out our top picks for the best online fax services in 2021. 

How much do online fax services cost?

Many services have free plans available, but they may limit features or functionality. Paid plans for online fax services can cost anywhere from a few dollars to $1,000 and more, depending on the company and plan you choose.

Are there alternatives worth considering? In our search for the best online fax services, we analyzed many different options for our review. These are some of the other options we considered for our list: Biscom 123: Good for new users  FaxBurner: Great for affordable online fax services FaxZero: Best for minimal use MFax: Recommended for up to 50 users MyFax: Preferred for personal use vFax by Nextiva: Consider for multiple devices

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AT&T reported strong third quarter earnings as it added 928,000 postpaid phone net additions and closed in on 70 million HBO Max/HBO subscribers.The wireless giant reported non-GAAP third quarter earnings of 87 cents a share (82 cents a share GAAP) on revenue of $39.9 billion. Wall Street was expecting AT&T to report third quarter non-GAAP earnings of 78 cents a share on revenue of $39.14 billion. AT&T saw strong gains across its businesses. The postpaid net phone additions in the third quarter were AT&T’s strongest showing in 10 years. AT&T also added 289,000 AT&T Fiber accounts. HBO Max and HBO subscribers were up 12.5 million from a year ago to end the quarter at 69.4 million. The results come a day after Verizon reported strong results. By the numbers:AT&T added 1,218,000 postpaid net additions in the third quarter as well as 249,000 prepaid phone ads and 928,000 postpaid phone net ads. AT&T’s mobility unit reported revenue growth of 7% in the third quarter to $19.1 billion and operating income of $6 billion.AT&T’s equipment revenue was $4.6 billion, up 15%, due to strong smartphone sales. AT&T Fiber added 289,000 net customers and broadband revenue was up 7.6% in the third quarter from a year ago. WarnerMedia revenue in the third quarter was $8.4 billion, up 14.2% from a year ago.As for the outlook, AT&T said adjusted earnings for 2021 will be at the high end of its low to mid-single digit growth range. HBO Max/HBO subscribers will be at the higher end of the company’s 70 million to 73 million target.  More

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Around 10am eastern Australian time on Thursday, Aussie Broadband suffered an outage that hit various parts of the eastern seaboard. Users were unable to use their broadband, and the company’s status page and app were also knocked down the count. Even though a fix was put in place quickly, users were still complaining for some time, as the telco told users to restart modems to reconnect. “The downside of automation is it provides the ability to break things at scale,” Aussie Broadband managing director Phil Britt said. “A change was made to our DHCP configuration this morning, which automatically propagated throughout the network and took services offline for around 10 minutes before a fix was rolled through. “Following the fix, it took some customers time to get back online as a large number of customers needed to reauthenticate, resulting in increased load on our authentication servers. We profusely apologise for any inconvenience this may have caused.” On Wednesday, the company provided an update for the first quarter. Revenue was reported at AU$111 million and total services increased 46% year-on-year to 577,000. Of that number, 396,000 are residential customers, an increase of 38%, while just shy of 40,000 businesses are now on Aussie Broadband, up 85%.

Aussie Broadband also said it had only 3,000 of its 29,500 customers left to switch from Telstra to the Optus network. The company also took the opportunity to have another swing at NBN over CVC excess charges due to increased downloads during Australia’s COVID-related lockdowns in 2021. Usage increased 15% compared to pre-lockdown usage in May, and the company had AU$3.3 million in excess charges for the quarter, an increase of 137%. Flowing the other way, the telco received AU$800,000 from NBN in rebates.At the start of the month, NBN said it would calculate CVC relief for each telco individually from a May 2021 baseline for additional data above 25% annual growth rate, would credit retailers for 50% of the AU$8 per Mbps overage charge, and would also be calculating credit in arrears and it could extend into 2022 if pandemic health orders remain in effect. Despite this, Aussie Broadband said it wasn’t enough to cover “the true increase in costs due to lockdowns” and meant it would see higher CVC charges for the next quarter as well. The company said it had proactively shifted 51,000 users onto higher speed tiers to take advantage of higher CVC inclusions, which helped reduce CVC charges by around AU$1 million. “Had the company not proactively migrated customers under the focus on fast campaign, and had NBN not provided relief during the period, total CVC expense for the quarter would have been an estimated AU$5.1 million, an increase of 264% on the previous quarter,” the company said. Britt told ZDNet that eligible customers were automatically migrated onto a faster plan because it could pass the rebate onto customers. “Once the campaign is over, customers will be automatically moved back to their original plan so they don’t get charged any extra,” Britt said. “We’re emailing customers to let them know that they will be automatically downgraded to the plan they were on pre-migration, unless they choose to stay on the new plan.” Since lockdown restrictions have loosened in New South Wales, Aussie Broadband said it has seen lower usage in the state. Related Coverage More

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Gartner has released a new forecast for 2021, predicting the amount of money spent on IT will reach $4.5 trillion in 2022. If it comes to fruition, that would represent an increase of 5.5% compared to 2021. The report is broken down between data center systems, enterprise software, devices, IT services and communication services.For 2022, Gartner is projecting that nearly $1.5 trillion will be spent on communication services, and another $1.3 trillion will be spent on IT services. Devices will see $820 billion in spending while enterprise software and data center systems are expected to bring in $700 billion and $207 billion, respectively.Enterprise software saw the biggest increase in spending for 2022 compared to 2021, while device spending fell precipitously after a big 2021. According to Gartner, the 11.5% growth predicted for 2022 is driven by “infrastructure software spending spending continuing to outpace application software spending,” according to Gartner.
Gartner
“Enterprises will increasingly build new technologies and software, rather than buy and implement them, leading to overall slower spending levels in 2022 compared to 2021,” said John-David Lovelock, research vice president at Gartner. “However, digital tech initiatives remain a top strategic business priority for companies as they continue to reinvent the future of work, focusing spending on making their infrastructure bulletproof and accommodating increasingly complex hybrid work for employees going into 2022.”

Remote learning, telework and telehealth drove device spending to a peak in 2021, growing 15.1% compared to 2020, when spending fell 1.5%. Despite the numbers showing a focus on enterprise software, Gartner said it “expects 2022 will still show an uptick in enterprises that upgrade devices and/or invest in multiple devices to thrive in a hybrid work setting.”Gartner is also predicting that spending on IT services will grow by more than $200 billion in 2022 compared to 2020. “What changed in 2020 and 2021 was not really the technology itself, but people’s willingness and eagerness to adopt it and use it in different ways,” Lovelock said. “In 2022, CIOs need to reconfigure how work is done by embracing business composability and the technologies that accommodate asynchronous workflows.”Gartner compiled the forecast based on an analysis of sales figures from vendors across the IT industry. 

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Verizon reported better-than-expected third quarter earnings as the company added 699,000 retail post-paid net subscribers. The company reported third quarter net income of $6.6 billion, or $1.55 a share, on revenue of $32.9 billion, up 4.3% from a year ago. The revenue figure includes two months of Verizon Media and growth would have been 5.5% with an extra month. Verizon sold its media unit, which included Yahoo and AOL, to Apollo Global for $5 billion. Non-GAAP earnings for the third quarter were $1.41 a share. Wall Street was expecting Verizon to report third quarter revenue of $33.2 billion with non-GAAP earnings of $1.36 a share. With Verizon Media off the books, the wireless and telecom giant can focus on 5G, broadband and business applications, said Verizon CEO Hans Vestberg. Verizon said it is seeing growth in its mix and match and unlimited plans for consumers and businesses. The company also expects to grow from monetizing its network, expanding 5G reach and delivering next-gen B2B applications. For instance, Verizon said its AWS Outposts edge computing offerings are now available. Vestberg said 5G is being adopted at a faster rate than 4G. For context, 12 months after 4G launch, 10% of the devices were on 4G. Less than 12 months after 5G DSS launch, more than the double were on 5G devices, and it’s growing at a rapid pace. This, combined with our millimeter wave strategy, is an important combination, and that is paying off. In the third quarter, the total millimeter wave users more than doubled sequentially. We’re doing more gigabit of users in a month now than we did in all of the first quarter. In some of our more established build-outs, we’re seeing more than 20% of users on millimeter wave. And we are on track to have 5% to 10% of all traffic in the urban millimeter wave polygons by year-end.   By the numbers:Verizon added 423,000 consumer wireless retail postpaid net additions in the third quarter including 267,000 phone net additions and 223,000 connected devices. Verizon had 67,000 net tablet losses. The company added 98,000 net FiOS Internet additions but lost 68,000 FiOS video subscribers in the third quarter. Verizon added 276,000 net wireless business accounts in the third quarter including 162,000 phone net additions. Verizon said it was seeing strong demand from enterprise and SMB customers.As for the outlook, Verizon said 2021 wireless service revenue growth will be about 4% and adjusted earnings will be $5.35 a share to $5.40 a share. Verizon had projected 2021 earnings of $5.25 to $5.35.

The company added that capital spending for 2021 will be $17.5 billion to $18.5 billion as it expands its 5G mmWave reach and improves its 4G LTE network. More

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Ericsson reported its third-quarter net sales remained steady despite its continued decline in mainland China and supply chain issues. For the quarter, Ericsson posted SEK56.3 billion, which was a 2% year-on-year dip. Of that, Ericsson said its networks segment contributed SEK40.6 billion, digital services chipped in SEK8.6 billion, while the managed services and emerging businesses segments earned SEK7 billion in total. Earnings before interest and tax (EBIT) was SEK8.8 billion, up 2% year-on-year, and net income saw a 4% year-on-year jump to SEK5.8 billion. The company said it saw revenue growth in three of the five markets it operated in, but this was offset by its performance in mainland China, where sales declined by SEK3.6 billion to SEK1.3 billion. The performance dip in China started last quarter, Ericsson CEO Borje Ekholm said, following Sweden’s decision to ban Huawei and ZTE 5G kit from being used by local telcos. As of the third quarter, this has led to the percentage of Ericsson’s revenue coming from China being chopped in half, from 10% to 5%. Looking specifically at Ericsson’s network segment, the company added the segment experienced supply chain issues during the third quarter after having “avoided customer impact during the first half of the year”. The supply chain issues were mainly to do with a shortage of individual components. The network segment’s sales remained stable, however, decreasing 3% year-on-year to SEK$40.6 billion.

“The disturbance in the global supply chain, including shortage of individual components, will continue to pose a risk for impact on sales in Networks,” Ekholm said. Related Coverage More

“Does anybody really know what time it is? Does anybody really care?”Actually, if you use computers for pretty much anything, you do. Oh, you may not know it if you’re not a system or network administrator, but security, identification, networks, everything that makes the internet goes depends on accurate time-keeping. To do this, some systems rely on Global Positioning Systems (GPS) appliances and the GPSD daemon to tell the exact time, and a nasty bug’s been uncovered in GPSD that’s going to pop up on October 24, 2021. If left unpatched, it’s going to switch your time to some time in March 2012, and your system will crash with a resounding kaboom. Here’s how it works.

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First, Earth time is not absolute. Earth’s spin speed varies in response to geological events. The International Earth Rotation and Reference Systems Service (IERS) tracks this, and every few years, it adds a leap-second to the year. This is done to Coordinated Universal Time (UTC), which is the standard universal time system. UTC is used by the internet’s Network Time Protocol (NTP). In turn, NTP is used to keep all internet-connected devices in sync with each other.How does NTP know what time it is? By synchronizing NTP servers with atomic clocks. NTP is based on a hierarchy of levels, where each level is assigned a number called the stratum. Stratum 1 (primary) servers at the lowest level are directly synchronized to national time services via satellite, radio, or modem. Stratum 2 (secondary) servers are synchronized to stratum 1 servers and so on. Usually, NTP clients and servers connect to Stratum 2 servers. So far, so good, but how do stratum 1 servers sync up with clocks? Many of them use GPSD. This service daemon monitors one or more GPSes for location, course, velocity, and for our purposes, the most important element it tracks is time. This code, which is a mix of a linkable C service library, a C++ wrapper class, and a Python module, has, like all programs, its fair share of bugs.Recently it was discovered that a bug in the time rollback (aka “GPS Week Rollover”) sanity checking code scheduled for November 2038 will instead cause 1,024 to be subtracted from the October 24, 2021 week number. In other words, a lot of computers are in for a quick, sharp visit to March 2002.This will be ugly. Or, as Stephen Williams, who uncovered the bug put it, “I have a feeling that there will be some ‘interesting moments’ in the early morning when a bunch of the world’s stratum 1 NTP servers using GPSD take the long strange trip back to 2002.”

GPSD maintainer Gary E. Miller has acknowledged the problem, and a fix has been made to the code. To be exact, the fix is in August 2021’s GPSD 3.23 release. So, what’s the problem if the fix is already in? 

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Well, there are two problems. First, it won’t be backported to previous releases. If you’re still using an older version, you may be out of luck. Second, as Miller observed, not all distros “pick up GPSD updates or upstream their patches. [This] is a very sore spot with me.” So, just because your operating system is up to date does not mean that it will have the necessary GPSD fix. Miller suggests that you check it and do it yourself: “I [am] gonna fall back on Greg K_H’s dictum: All users must update.”Oh, wondering what the mysterious root cause of all this commotion GPS Week Rollover? It’s a legacy GPS problem. The GPS signal GPS week number uses a 10-bit code with a maximum value of 1,023. This means every 19.7 years; the GPS week number rolls over to zero.  Or, as Miller noted, “This code is a 1024 week time warp waiting to happen.”So, check your systems now for this problem. And, if, like most of us, you’re relying on someone upstream from you for the correct time, check with them to make sure they’ve taken care of this forthcoming trouble. Otherwise, well, remember all that chatter about how awful Y2K was going to be? Y2K, as the end of the tech world, fizzled because we did all the right things. This one may not be a global problem, but I can easily see many companies ending up in a world of trouble if they don’t make sure their time-keeping is properly patched. Related Stories: More