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    NBN satellite complaints spike over back end of 2019

    The number of complaints received by Australian telcos over the past 12 months has dropped by almost one quarter, according to figures released by the Australian Communications and Media Authority (ACMA) on Wednesday. Across the year to December 31, the number of complaints per 10,000 services in operation (SIO) fell by 24% to 93, while […] More

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    Transit Systems overhauls telco and cloud capabilities with Macquarie Telecom

    Transit Systems has partnered with Macquarie Telecom to revamp its telco and cloud capabilities and leverage artificial intelligence (AI) technology to remain competitive as more transport routes become privatised. Transit Systems currently provides metro public bus services in New South Wales, Victoria, Northern Territory, South Australia and Western Australia, as well as bus services in […] More

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    Aussie telco heavyweights create group to handle COVID-19 network surge

    The Australian Competition and Consumer Commission (ACCC) has granted an interim authorisation for NBN and five retailers — Telstra, Optus, TPG, Vodafone, and Vocus — to create a working group to handle network congestion and coordinate financial support during the coronavirus pandemic. The group was formed over the congestion issue following a request from the […] More

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    Palo Alto Networks to acquire CloudGenix for $420 million

    Palo Alto Networks said on Tuesday that it plans to acquire software-defined wide-area networking (SD-WAN) provider CloudGenix for $420 million. CloudGenix competes with Cisco and other incumbents in the SD-WAN space, targeting large enterprises that need to manage network traffic at branch offices. Featured stories With the acquisition, Palo Alto Networks said it plans to […] More

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    Windows 10 remote work bug: Microsoft races out this emergency fix

    Microsoft has released an emergency update to fix a Windows 10 bug that has been causing internet connectivity issues for users and preventing some Office 365 setups from reaching the cloud.  The company confirmed the internet connectivity bug on Thursday, which affected PCs and servers running all supported versions of Windows 10 devices that are […] More

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    EU: No major internet congestion issues have occurred since COVID-19 onset

    BEREC, the European Union’s telecommunication regulation agency, said today that no major internet congestion issues have occurred since the onset of the coronavirus (COVID-19) crisis. The agency said that while the overall traffic on fixed and mobile networks has significantly increased, no major downtime was recorded across Europe caused by bandwidth exhaustion incidents. The agency’s […] More

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    The end of data caps? Networks drop fixed broadband limits in response to coronavirus

    All major network providers in the UK have agreed to implement a set of common measures designed to support and protect  customers’ access to the internet in the context of the Covid-19 pandemic.  BT, EE and OpenReach, Virgin Media, O2, Vodafone, Sky, TalkTalk, Three, Hyperoptic, Gigaclear and KCOM have all committed to new standards, as […] More