Consumer-facing industries – retail, travel, hospitality, and financial services – are the fastest adopters of AI agents
imaginima/iStock/Getty Images Plus Follow ZDNET: Add us as a preferred source<!–> on Google. ZDNET’s key takeaways Leading companies increased AI agent adoption by 119% in the first half of 2025. Employee interactions with AI agents grew at an average monthly rate of 65%. Retail saw AI and agent actions grow at a monthly average rate of 128%. […] More
 