AOL pulls the plug on dial-up – a reminder that ‘dead’ tech has a long expiration date
AOL / Elyse Betters Picaro / ZDNET ZDNET’s key takeaways Generation X says goodbye to the past.Old technology can linger long after you thought it was dead and done.AOL, once a technology giant, is now little more than a footnote.For millions of people who first heard “You’ve got mail” over crackling phone lines, an iconic chapter in digital history is coming to a close. AOL, also known as America Online, has announced it will shut down its dial-up internet service on Sept. 30, 2025, effectively retiring a technology that was once synonymous with getting online.You’ve got mailEven if you’ve never used it, AOL became synonymous with the early days of the popular internet, thanks to the rom-com “You’ve Got Mail,” starring Tom Hanks and Meg Ryan. The movie was a cultural touchstone. Also: Should you upgrade to mesh? I compared it with a traditional Wi-Fi router, and here’s my adviceAOL is the last of the services, such as CompuServe, GEnie, and Prodigy, which enabled people to go online before the Commercial Internet Exchange and the web started us on our way to the online experience we know today. AOL, however, unlike its rivals, embraced the internet rather than trying to fight it. The result was that AOL’s dial-up network introduced the internet to households across the country in the 1990s. From 1995’s million users, AOL grew to over 34 million subscribers by 1997. The distinctive sounds of a modem connecting were as well-known as the company’s ubiquitous CDs, which promised hours of free internet when tossed into millions of mailboxes. Also: The best VPN services (and how to choose the right one for you)The company dreamed then that, after its merger with Time-Warner, it would be worth billions more. At the time, the integration of the firms was the largest corporate merger in the US. In January 2000, AOL was the US’s biggest Internet Service Provider (ISP) and was worth billions. In March of that year, the dot-com crash helped turn dreams into nightmares. More