More stories

  • in

    Best early Black Friday deals 2025: 40+ sales out early

    <!–> –> When is Black Friday?  This year, Black Friday falls on Friday, Nov. 28. Cyber Monday follows shortly after on Monday, Dec. 1.  Are deals really cheaper during Black Friday?  The holiday season, including Black Friday, is generally a great time to scoop up deals on a multitude of products, including flagship tech. While […] More

  • in

    AI is just an instrument in your CX symphony – how to conduct it well, according to NiCE analysts

    Kevin Jordan/Photodisc/Getty Images Follow ZDNET: Add us as a preferred source<!–> on Google. ZDNET’s key takeaways  AI is transforming customer experience across the enterprise. CX excellence requires seamless coordination across operations. The workforce includes agentic AIs that augment human capabilities. Last week, I spent several days in Vienna, Austria, attending the NiCE Analyst Summit 2025. The summit […] More

  • in

    Why the AI wearable market is set to grow by 10x – and it’s not just new gadgets

    EMS-FORSTER-PRODUCTIONS/DigitalVision/Getty Images Follow ZDNET: Add us as a preferred source<!–> on Google. ZDNET’s key takeaways  Spending on AI-powered wearables is expected to exceed $300 billion in 2033.  Healthcare use cases are leading adoption.  Wearables transform the way people approach health and wellness. The market for health wearables might already seem significant, but it’s only heating up. Recent […] More

  • in

    I wore 5 different headphones across 8 flights – here’s how each pair won (and lost)

    Jada Jones/ZDNETTo me, there’s no better way to spend several hours of my time than in a packed airplane, squished next to strangers, 30,000 feet in the air, traversing through time and space. I hate flying (in case you didn’t pick up the sarcasm) so a solid pair of headphones to watch hours of “The Real Housewives of Salt Lake City” is a must to make it bearable.Also: Best headphones and earbuds of 2025There are plenty of headphones and earbuds that are great in their own right, but the real test is taking a pair through a major airport and on a flight. Over the past six weeks, I took five pairs of headphones through airports in Atlanta, Los Angeles, and New York City — multiple times — and assessed each of their performance. Travling to New York from Atlanta twice, and to L.A. from Atlanta twice, I wore the Sonos Ace, Sony WH-1000XM6, Bose QuietComfort Ultra Earbuds (2nd Gen), AirPods Pro 3, and the Bose QuietComfort Ultra Headphones (2nd Gen). Here’s how each pair excelled, as well as some areas where they fell short.Sonos Ace: ATL to LGA roundtrip  More